Are you prepared for the artificial intelligence (AI) revolution? Should you be scared your job is going to be replaced by AI someday? Yes, and no.
In this episode, I share an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant, where I talk about emotional intelligence, artificial intelligence, and how executive assistants and administrative professionals can future-proof their careers.
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- My LinkedIn
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ABOUT ME (JEREMY BURROWS)
I’m a longtime executive assistant, international speaker and trainer, founder of The Leader Assistant Community and Premium Membership, author of the #1 Amazon Bestselling book, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant, and host of the #1 podcast for assistants – The Leader Assistant Podcast.
I’ve worked with CEOs, professional athletes, Fortune 100 board members, billionaires, pastors—and their assistants—in both the nonprofit and for-profit sectors.
I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany.
I’m currently EA to the Founder and CEO of Capacity, a fast-growing artificial intelligence SaaS startup with an AI-powered, support automation platform.
My passion is to help you lead well, resist burnout, and automate before you’re automated.
I live in Kansas City, MO with my amazing wife and 2 boys. My hobbies are podcasting, beer, music, crypto, stocks, and entrepreneurship.
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EPISODE TRANSCRIPT
00:00:00.000 –> 00:00:02.460
JEREMY: Assistant, you are a leader.
00:00:03.720 –> 00:00:09.440
JEREMY: As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals.
00:00:10.000 –> 00:00:26.940
JEREMY: Whether it’s a job change, shifting deadlines, a micromanaging executive, a toxic coworker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart.
00:00:27.860 –> 00:00:35.480
JEREMY: If you’re looking to maintain the status quo and be just an assistant, this podcast is not for you.
00:00:36.400 –> 00:00:43.980
JEREMY: But if you want the confidence and ability to conquer the challenges that most try to avoid, then you’re in the right place.
00:00:47.260 –> 00:00:54.900
<v SPEAKER_2>The Leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
00:00:59.180 –> 00:01:00.860
JEREMY: Hey friends, thanks for tuning in.
00:01:01.320 –> 00:01:04.460
JEREMY: You are listening to The Leader Assistant Podcast.
00:01:04.580 –> 00:01:06.100
JEREMY: I’m your host, Jeremy Burrows.
00:01:06.160 –> 00:01:10.080
JEREMY: And for this episode, I’m going to share an excerpt of my audiobook.
00:01:10.960 –> 00:01:16.640
JEREMY: My book is called The Leader Assistant, Four Pillars of a Confident, Game-Changing Assistant.
00:01:17.460 –> 00:01:23.460
JEREMY: This book and audiobook, there’s also a digital ebook or paperback version.
00:01:24.240 –> 00:01:29.040
JEREMY: So whichever medium you like to soak in your books, you can do so.
00:01:29.860 –> 00:01:32.700
JEREMY: But The Leader Assistant outlines four pillars.
00:01:33.220 –> 00:01:41.200
JEREMY: Embody the characteristics, employ the tactics, engage in relationships, and exercise self-care.
00:01:42.140 –> 00:01:51.200
JEREMY: These pillars will help you rediscover your passion for the profession and become a confident, future-proof, game-changing leader assistant.
00:01:51.740 –> 00:01:57.960
JEREMY: If you neglect even one pillar, you’ll head for burnout, stagnation, and anonymity.
00:01:58.840 –> 00:02:01.400
JEREMY: You are meant for so much more.
00:02:01.960 –> 00:02:05.100
JEREMY: Are you ready to be the leader assistant the world needs?
00:02:06.040 –> 00:02:12.980
JEREMY: In this episode, we’re going to listen to chapter 7, which is titled Future Proof.
00:02:13.920 –> 00:02:24.120
JEREMY: You can check out the entire audiobook or paperback or ebook at amazon.leaderassistant.com to read or listen to more of the book.
00:02:26.960 –> 00:02:29.520
JEREMY: Chapter 7, Future Proof.
00:02:31.040 –> 00:02:38.560
JEREMY: A leader assistant is calm, confident, astute, and uses their emotional intelligence to great effect.
00:02:39.920 –> 00:02:42.740
JEREMY: Alison Kay, personal assistant, London.
00:02:44.780 –> 00:02:48.500
JEREMY: Are you prepared for the artificial intelligence or AI revolution?
00:02:49.700 –> 00:02:53.140
JEREMY: Should you be scared your job is going to be replaced by AI someday?
00:02:54.220 –> 00:02:55.200
JEREMY: Yes and no.
00:02:56.520 –> 00:02:59.200
JEREMY: Have a healthy fear, i.e.
00:02:59.480 –> 00:03:05.240
JEREMY: reverence and respect, of AI and other technology, but don’t let it keep you up at night.
00:03:07.100 –> 00:03:11.920
JEREMY: More and more tasks are handled by machine learning algorithms and automated software.
00:03:13.520 –> 00:03:17.020
JEREMY: If you ignore this reality, you might not survive the AI revolution.
00:03:18.300 –> 00:03:27.380
JEREMY: We’re a long way from being fully replaced by robots, but AI is infiltrating a growing number of industries and rapidly changing the way many of us work.
00:03:28.680 –> 00:03:33.080
JEREMY: For example, I’m an assistant at Capacity, a SaaS company in St.
00:03:33.100 –> 00:03:33.340
JEREMY: Louis.
00:03:34.580 –> 00:03:42.440
JEREMY: Our secure, AI-native platform helps teams do their best work by automating key processes and reducing support ticket load.
00:03:43.980 –> 00:03:51.880
JEREMY: Our chatbot sits on top of the platform with state-of-the-art natural language processing so you don’t have to know the precise way to ask for what you need.
00:03:52.160 –> 00:03:52.900
JEREMY: You just ask.
00:03:54.240 –> 00:03:59.920
JEREMY: If a coworker wants to know when my executive, our CEO, is free next, they can ask Capacity.
00:04:01.160 –> 00:04:11.560
JEREMY: If I’m on vacation and my executive is traveling, he can ask Capacity for his airline rewards information, or he can ask for his plumber’s phone number if a pipe bursts at his home.
00:04:13.340 –> 00:04:14.200
JEREMY: Did you notice something?
00:04:15.120 –> 00:04:20.400
JEREMY: The tasks Capacity handles aren’t ones that typically bring us joy and excitement.
00:04:22.140 –> 00:04:29.860
JEREMY: Imagine if you could spend more time solving real problems and creating amazing products instead of answering the same mundane questions over and over.
00:04:31.560 –> 00:04:37.760
JEREMY: If you want to be a game-changing assistant, you can’t let the fear of being replaced by AI paralyze you.
00:04:38.900 –> 00:04:43.980
JEREMY: Instead, explore how you can use the AI revolution to make yourself more valuable.
00:04:45.540 –> 00:04:50.440
JEREMY: Seek out tools that give you more time at work to do what you love and what really drives results.
00:04:52.400 –> 00:05:02.880
JEREMY: Artificial Intelligence and the Future of Assistance I literally watch the AI revolution unfold at the desk across from me, and it can get overwhelming at times.
00:05:04.000 –> 00:05:09.080
JEREMY: You probably feel the same way when you read the latest article about artificial intelligence automating jobs.
00:05:09.920 –> 00:05:13.880
JEREMY: My executive puts it bluntly, automate before you’re automated.
00:05:15.260 –> 00:05:16.120
JEREMY: But there’s good news.
00:05:16.880 –> 00:05:18.360
JEREMY: AI will never replace humans.
00:05:19.540 –> 00:05:22.720
JEREMY: In fact, the future of work is not AI versus humans.
00:05:23.380 –> 00:05:25.340
JEREMY: It’s AI plus humans.
00:05:26.240 –> 00:05:30.220
JEREMY: It will continue to increase our capabilities and productivity.
00:05:31.300 –> 00:05:36.980
JEREMY: However, though AI might not replace you, it could make your specific job obsolete.
00:05:38.200 –> 00:05:44.320
JEREMY: So be on the lookout for ways to re-skill and up-skill throughout your career if you want to be a leader assistant.
00:05:45.900 –> 00:05:52.300
JEREMY: For example, I know a long-time assistant who became a knowledge management expert at her company during a major re-org.
00:05:53.360 –> 00:05:57.660
JEREMY: It was a perfect example of embracing the need to re-skill.
00:05:59.360 –> 00:06:03.300
JEREMY: The following four tactics will help you automate and prepare for the future of work.
00:06:04.580 –> 00:06:04.800
JEREMY: 1.
00:06:05.300 –> 00:06:06.920
JEREMY: Be an early adopter.
00:06:08.280 –> 00:06:17.660
JEREMY: The first way to future-proof your career is to learn about and use new technology as it becomes available, or even better, before it becomes available to the rest of the world.
00:06:18.820 –> 00:06:20.360
JEREMY: Be an early adopter.
00:06:21.200 –> 00:06:26.060
JEREMY: Get your hands on the latest software and tools that can help you with some aspect of your job.
00:06:26.860 –> 00:06:27.200
JEREMY: How?
00:06:27.860 –> 00:06:29.060
JEREMY: Sign up for free trials.
00:06:29.940 –> 00:06:31.120
JEREMY: Join beta tests.
00:06:31.780 –> 00:06:34.560
JEREMY: Or apply to be a guinea pig for your friend’s new project.
00:06:36.060 –> 00:06:45.400
JEREMY: Maybe it’s exploring an AI platform like Capacity that can schedule meetings, automate onboarding processes, mine policy documents, and answer FAQs.
00:06:46.440 –> 00:06:53.820
JEREMY: Maybe it’s testing an automation tool that can help you quickly audit your executives’ time so you can be more strategic with their schedule.
00:06:55.420 –> 00:06:58.020
JEREMY: In Chapter 10, we’ll look at tracking your executives’ time.
00:06:59.640 –> 00:07:05.960
JEREMY: Or maybe it’s something as simple as using Google Assistant, Alexa, or Siri to set reminders.
00:07:07.400 –> 00:07:12.220
JEREMY: Whatever it is, be on the hunt for opportunities to use technology that’s shaping the future.
00:07:13.620 –> 00:07:18.600
JEREMY: If you aren’t sure where to look for opportunities to be an early adopter, start by educating yourself.
00:07:19.240 –> 00:07:21.160
JEREMY: Take a course on artificial intelligence.
00:07:21.740 –> 00:07:24.840
JEREMY: Listen to a podcast dedicated to machine learning.
00:07:25.660 –> 00:07:28.420
JEREMY: Read books and articles about the future of work.
00:07:29.600 –> 00:07:36.300
JEREMY: If you’d like some guidance, I put together a guide at leaderassistantbook.com forward slash bonus.
00:07:36.940 –> 00:07:39.560
JEREMY: This will help you kick off your AI learning adventure.
00:07:40.900 –> 00:07:43.840
JEREMY: Two, develop your emotional intelligence.
00:07:45.300 –> 00:07:50.400
JEREMY: Keeping your human-only skills sharp is another way to future-proof your career.
00:07:51.660 –> 00:07:59.520
JEREMY: You might be up to speed on all the latest and greatest software, hip to modern business tactics, and crushing it with your leadership skills.
00:08:00.780 –> 00:08:03.420
JEREMY: But how emotionally aware are you?
00:08:04.340 –> 00:08:06.840
JEREMY: Can you control the way you express your emotions?
00:08:08.020 –> 00:08:11.180
JEREMY: Are you able to process the varying emotions you feel?
00:08:12.480 –> 00:08:14.700
JEREMY: Can you handle relationships empathetically?
00:08:15.840 –> 00:08:18.680
JEREMY: What have you done to develop your emotional intelligence?
00:08:20.300 –> 00:08:25.040
JEREMY: Here are some game-changing tactics you can employ to cultivate your emotional intelligence.
00:08:26.800 –> 00:08:29.720
JEREMY: Respond, don’t react, to conflict.
00:08:30.940 –> 00:08:33.500
JEREMY: To react is to let your emotions get the best of you.
00:08:34.540 –> 00:08:37.680
JEREMY: When you react to conflict, you say something you’ll regret.
00:08:38.780 –> 00:08:46.580
JEREMY: To respond is to control your emotions, consider the situation, and think about what you’re going to say before you say it.
00:08:48.320 –> 00:08:55.980
JEREMY: When you respond to conflict, you put yourself in the other person’s shoes and thoughtfully share your opinions or suggest a solution.
00:08:57.320 –> 00:09:00.600
JEREMY: My dad and I like to face conflict head on.
00:09:01.580 –> 00:09:11.860
JEREMY: Growing up, we would yell at each other, talk things through, work things out, and by the end of our heated conversation, the conflict typically would be resolved.
00:09:13.180 –> 00:09:16.180
JEREMY: One of my former executives dealt with conflict in this way, too.
00:09:17.840 –> 00:09:24.840
JEREMY: If we had a disagreement, we’d react to it ASAP, sometimes loudly, work through it, and move on.
00:09:26.020 –> 00:09:30.100
JEREMY: One day, Meg and I were in the middle of a disagreement with her parents.
00:09:31.320 –> 00:09:38.040
JEREMY: Instead of responding to that specific conflict in a calm and collected manner, I did what I had grown up doing.
00:09:39.180 –> 00:09:45.480
JEREMY: I let my emotions get the best of me and lashed out at my father-in-law with my opinion and a few choice words.
00:09:46.880 –> 00:09:51.700
JEREMY: As you can imagine, my reaction did not invite my in-laws to engage in further discussion.
00:09:52.780 –> 00:09:54.460
JEREMY: I didn’t resolve the conflict.
00:09:54.860 –> 00:09:55.880
JEREMY: I escalated it.
00:09:57.540 –> 00:10:02.480
JEREMY: A blow up like this would have sparked a genuine conversation with my dad or former executive.
00:10:03.420 –> 00:10:06.180
JEREMY: With my father-in-law, it built a wall between us.
00:10:07.660 –> 00:10:11.160
JEREMY: In other words, I was not emotionally intelligent in that moment.
00:10:12.180 –> 00:10:13.320
JEREMY: I was quite the opposite.
00:10:14.640 –> 00:10:22.380
JEREMY: Game-changing, confident, leader assistants learn to respond to conflict at work, not react.
00:10:23.920 –> 00:10:26.140
JEREMY: Be intentional with your vocabulary.
00:10:27.520 –> 00:10:30.200
JEREMY: Do you think about what you’re going to say before you say it?
00:10:31.340 –> 00:10:34.740
JEREMY: Do you consider whether your words are constructive or destructive?
00:10:35.980 –> 00:10:40.780
JEREMY: Is your vocabulary vague and full of complaining, or are you specific and helpful?
00:10:42.620 –> 00:10:55.660
JEREMY: For example, there’s a difference between saying your coworker is a bad team member and saying, You know, when Jeff shows up late to most meetings, it communicates to the rest of the team that he doesn’t value us or respect our time.
00:10:57.280 –> 00:11:00.040
JEREMY: Be intentional and thoughtful with your vocabulary.
00:11:01.060 –> 00:11:04.780
JEREMY: One way to practice this is to write out what you’re going to say before you say it.
00:11:05.860 –> 00:11:09.180
JEREMY: Then read it out loud to hear how your tone comes across.
00:11:10.860 –> 00:11:12.520
JEREMY: Process your emotions.
00:11:14.100 –> 00:11:18.880
JEREMY: The ability to process your feelings is critical to developing emotional intelligence.
00:11:20.380 –> 00:11:22.160
JEREMY: Unfortunately, I’m terrible at this.
00:11:23.340 –> 00:11:27.860
JEREMY: I have a tendency to bury my emotions instead of questioning why I’m feeling them.
00:11:29.760 –> 00:11:32.900
JEREMY: If I’m sad, I shrug it off and tell myself to get over it.
00:11:33.880 –> 00:11:38.180
JEREMY: If I’m angry, I lash out without exploring why I felt the need to lash out.
00:11:39.660 –> 00:11:47.360
JEREMY: Meg and our counselor have helped me become more self-aware by encouraging me to question the motives behind what I say and do.
00:11:49.000 –> 00:11:52.980
JEREMY: Why did I gossip about my coworker at lunch or send that scathing email?
00:11:53.700 –> 00:11:55.500
JEREMY: Was it because I wanted attention?
00:11:56.780 –> 00:11:58.300
JEREMY: If so, why did I want attention?
00:11:59.700 –> 00:12:03.200
JEREMY: Or was I afraid to talk to them directly because I have a fear of conflict?
00:12:04.860 –> 00:12:14.120
JEREMY: Processing my own emotions is still a battle for me, but discovering and naming the motives behind my emotions has helped me develop self-awareness.
00:12:15.540 –> 00:12:16.680
JEREMY: Be empathetic.
00:12:18.540 –> 00:12:21.760
JEREMY: Processing your emotions will help you practice empathy toward others.
00:12:22.860 –> 00:12:26.480
JEREMY: If a coworker is struggling to produce, put yourself in their shoes.
00:12:27.100 –> 00:12:29.840
JEREMY: Did they recently experience a difficult personal event?
00:12:30.760 –> 00:12:32.360
JEREMY: Did they just get a new supervisor?
00:12:33.220 –> 00:12:34.700
JEREMY: Are they simply having a bad day?
00:12:35.940 –> 00:12:37.380
JEREMY: Empathize with others.
00:12:38.700 –> 00:12:40.900
JEREMY: Robots will never know what it’s like to be human.
00:12:41.740 –> 00:12:48.320
JEREMY: They’ll never be able to feel your pain, experience your joy, or know how badly you miss a loved one.
00:12:50.080 –> 00:12:54.640
JEREMY: They’ll never be as intuitive as an emotionally aware human being.
00:12:56.320 –> 00:13:00.520
JEREMY: AI won’t ask how your elderly father is holding up after his hip replacement.
00:13:02.240 –> 00:13:06.660
JEREMY: A chatbot won’t be sensitive to the fact that you were crying in the break room because your cat died.
00:13:06.680 –> 00:13:10.940
JEREMY: A robot can’t offer you a ride when your car breaks down.
00:13:11.700 –> 00:13:14.120
JEREMY: Okay, maybe in some places it can, but you get the idea.
00:13:15.460 –> 00:13:20.500
JEREMY: Treat humans like they’re people who matter because they are people and they do matter.
00:13:21.820 –> 00:13:29.680
JEREMY: When companies look to trim their headcount during a recession, they’ll first look at productivity and business impact.
00:13:31.400 –> 00:13:40.160
JEREMY: But when they’re forced to choose between two equally productive team members, they’ll pick the more empathetic employee nine times out of ten.
00:13:42.320 –> 00:13:47.620
JEREMY: Three, look for the right problems and suggest solutions.
00:13:49.900 –> 00:13:54.740
JEREMY: The next way to prepare for the future of work is to look for problems others have yet to solve.
00:13:56.320 –> 00:14:01.100
JEREMY: As an assistant, you see the good, the bad, and the ugly in your organization.
00:14:02.300 –> 00:14:06.060
JEREMY: You can complain about what’s wrong and let other people figure things out.
00:14:07.540 –> 00:14:13.100
JEREMY: Or you can use the unique vantage point you have to identify problems and suggest solutions.
00:14:15.140 –> 00:14:24.140
JEREMY: If you are a self-motivated problem solver who constantly brings solutions to the table, you won’t be replaced by AI someday.
00:14:25.400 –> 00:14:28.620
JEREMY: But being future-proof is not just about solving problems.
00:14:29.560 –> 00:14:32.440
JEREMY: It’s about identifying the right problems.
00:14:33.340 –> 00:14:42.140
JEREMY: In fact, it’s more valuable to suggest the wrong solution to the right problem than it is to provide an amazing solution to the wrong problem.
00:14:44.280 –> 00:14:46.540
JEREMY: But how can I identify the right problems, Jeremy?
00:14:47.260 –> 00:14:48.060
JEREMY: I’m glad you asked.
00:14:49.160 –> 00:14:51.820
JEREMY: Start with what keeps your executive up at night.
00:14:52.980 –> 00:14:54.100
JEREMY: What are they concerned about?
00:14:55.100 –> 00:14:57.600
JEREMY: Look for ways you can alleviate those concerns.
00:14:58.820 –> 00:15:02.020
JEREMY: Shift your focus toward the issues on their mind.
00:15:03.460 –> 00:15:09.980
JEREMY: In Chapter 21, I share several questions you can ask your executive that will help you pinpoint problems worth solving.
00:15:11.920 –> 00:15:15.520
JEREMY: Time spent addressing the wrong problem is a waste of time.
00:15:16.680 –> 00:15:22.180
JEREMY: But repeatedly failing to conquer the right problem is sometimes the only path to progress.
00:15:23.600 –> 00:15:27.460
JEREMY: Thomas Edison famously said, I have not failed.
00:15:28.020 –> 00:15:31.860
JEREMY: I’ve just found 10,000 ways that won’t work.
00:15:33.240 –> 00:15:40.660
JEREMY: You might as well find the solutions that won’t work to help your executive more quickly discover the right solution for the right problem.
00:15:42.220 –> 00:15:42.580
JEREMY: Four.
00:15:43.360 –> 00:15:45.440
JEREMY: Be a revenue generator.
00:15:47.080 –> 00:15:51.820
JEREMY: If you want to be future-proof, be one of the best salespeople in your company.
00:15:53.200 –> 00:15:56.080
JEREMY: Always be on the lookout for ways to impact the bottom line.
00:15:57.440 –> 00:16:06.600
JEREMY: If your company fails to increase revenue or raise enough money, you and your coworkers will be out of work, so don’t sit around waiting for tasks to hit your inbox.
00:16:08.280 –> 00:16:13.020
JEREMY: If you’ve never seen yourself as a revenue generator, it’s time to change your perspective.
00:16:14.120 –> 00:16:17.920
JEREMY: This still applies to you if you work at a nonprofit, by the way, so don’t skip ahead.
00:16:19.420 –> 00:16:25.960
JEREMY: Future-proof assistants lead by example and get those around them excited to help their company grow.
00:16:27.480 –> 00:16:33.900
JEREMY: If you’re not excited to help your organization grow, and you don’t believe in what they’re doing, figure out why quick.
00:16:35.360 –> 00:16:38.780
JEREMY: There are a few ways to step up your sales game.
00:16:40.280 –> 00:16:46.120
JEREMY: First, know your company’s mission, vision, and sales pitch, like the back of your hand.
00:16:47.400 –> 00:16:51.720
JEREMY: If you don’t know it, invite yourself to sales meetings so you can soak up the info.
00:16:52.640 –> 00:16:57.740
JEREMY: Learn how to give the pitch yourself by reading all the onboarding guides for account executives.
00:16:59.140 –> 00:17:03.240
JEREMY: Read the fundraising prospectus your executive just asked you to send to potential donors.
00:17:04.680 –> 00:17:16.720
JEREMY: The goal is to confidently and succinctly describe your organization’s mission and or product to a stranger on an elevator or to that business owner friend who could be a future customer.
00:17:18.740 –> 00:17:29.260
JEREMY: Speaking of friends who run a business, I sourced and helped close our Young Startup’s first multi-year contract with a company run by a friend of mine.
00:17:30.880 –> 00:17:32.180
JEREMY: I’m not sharing this to gloat.
00:17:32.840 –> 00:17:34.700
JEREMY: I’m sharing this as a challenge to you.
00:17:36.020 –> 00:17:39.680
JEREMY: Who do you know that could benefit from your company’s product or service?
00:17:40.780 –> 00:17:42.620
JEREMY: Take them to lunch and see what happens.
00:17:43.680 –> 00:17:47.700
JEREMY: If you believe in what your organization is doing, why not share it with your network?
00:17:50.360 –> 00:17:54.580
JEREMY: Second, grow your influence to increase your company’s brand awareness.
00:17:56.300 –> 00:18:01.360
JEREMY: One of Capacity’s sales team members sent me an email from an assistant in my network.
00:18:02.620 –> 00:18:15.240
JEREMY: This assistant was going to delete a sales email she received from Capacity, but because she follows me on LinkedIn and appreciates what I do for the assistant community, she forwarded the email to her executive.
00:18:16.860 –> 00:18:19.720
JEREMY: My influence directly helped our sales team.
00:18:21.120 –> 00:18:28.980
JEREMY: In Chapter 20, we’ll look at ways you can grow your influence and, in turn, build trust and credibility for your organization’s brand.
00:18:31.040 –> 00:18:34.900
JEREMY: Another way to step up your sales game is to study the psychology of sales.
00:18:36.120 –> 00:18:39.920
JEREMY: Learn to listen to and understand a potential customer’s pain points.
00:18:40.860 –> 00:18:47.860
JEREMY: Be ready and able to clearly articulate how your company’s product is uniquely designed to solve their problem.
00:18:49.240 –> 00:18:52.180
JEREMY: Learn why people buy, not just what they buy.
00:18:54.180 –> 00:19:03.960
JEREMY: To begin your quest to become the best salesperson in your organization, read top sales resources like my friend Mike Weinberg’s amazing books.
00:19:06.060 –> 00:19:11.980
JEREMY: If you want to be future-proof, start seeing yourself as a revenue-generating member of the sales team.
00:19:13.500 –> 00:19:19.000
JEREMY: It’s always nice to have sourced or even closed a few deals when it comes time to ask for a raise.
00:19:20.080 –> 00:19:30.500
JEREMY: There’s nothing like directly impacting a revenue increase to improve your fellow team members’ job security and support your case for a salary increase.
00:19:31.980 –> 00:19:41.080
JEREMY: Not to mention when a recession hits and your company is forced to cut costs, they’re going to think twice before letting go of a revenue generator.
00:19:43.120 –> 00:19:47.260
JEREMY: To recap, here are four ways to future-proof your career.
00:19:48.900 –> 00:19:50.300
JEREMY: Be an early adopter.
00:19:51.680 –> 00:19:53.760
JEREMY: Develop your emotional intelligence.
00:19:55.660 –> 00:19:59.420
JEREMY: Look for the right problems and suggest solutions.
00:20:00.500 –> 00:20:02.620
JEREMY: And be a revenue generator.
00:20:04.480 –> 00:20:06.120
JEREMY: Your future is in your hands.
00:20:07.120 –> 00:20:18.540
JEREMY: You can wait until your company automates most of your job, or you can creatively figure out how to use AI to automate the repetitive, manual processes you manage day in and day out.
00:20:19.780 –> 00:20:25.400
JEREMY: You can then gather real data on how much time and money you’re saving your executive and the company.
00:20:26.460 –> 00:20:30.260
JEREMY: Not to mention, you’ll be freed up to focus on higher-value work.
00:20:31.620 –> 00:20:34.760
JEREMY: So don’t sit on your hands while the world moves forward.
00:20:35.660 –> 00:20:37.900
JEREMY: Embrace the future of work.
00:20:39.760 –> 00:20:56.600
JEREMY: Five Things a Robot Assistant Can’t Do I’m a practical guy who likes examples, so I thought I’d close this chapter with a list of five things robots will never be able to do for you, at least not at the same nuanced, intuitive level that you can.
00:20:58.380 –> 00:21:00.580
JEREMY: Run a meeting on your executive’s behalf.
00:21:02.140 –> 00:21:05.980
JEREMY: Recognize that your executive is running out of steam and needs a few days off.
00:21:07.820 –> 00:21:08.920
JEREMY: Call a client.
00:21:09.340 –> 00:21:13.800
JEREMY: Kindly explain to them how your company screwed up and answer any questions they have.
00:21:15.260 –> 00:21:19.060
JEREMY: Give a genuine hug to a coworker who just lost their dog to cancer.
00:21:20.300 –> 00:21:26.480
JEREMY: Make an intuitive decision about which applicant to hire based on a five-minute in-person interaction.
00:21:28.680 –> 00:21:31.900
JEREMY: Do you want to position yourself amid the AI revolution?
00:21:33.340 –> 00:21:35.100
JEREMY: Be more human.
00:21:37.020 –> 00:21:39.780
JEREMY: Game-Changing Questions for Self-Reflection.
00:21:41.500 –> 00:21:45.420
JEREMY: Reflect on how future-proof you are by considering these questions.
00:21:46.740 –> 00:21:51.940
JEREMY: What problems have I identified at work that I could propose solutions for in the coming days?
00:21:54.000 –> 00:21:56.240
JEREMY: How have I developed my emotional intelligence?
00:21:57.920 –> 00:22:01.140
JEREMY: When was the last time I reacted instead of responding?
00:22:02.540 –> 00:22:06.080
JEREMY: Do I see myself as someone who can directly impact the bottom line?
00:22:06.860 –> 00:22:07.820
JEREMY: If not, why?
00:22:09.780 –> 00:22:13.280
JEREMY: Which manual processes can I automate in my work?
00:22:14.780 –> 00:22:17.620
JEREMY: I hope you enjoyed this chapter from my book, The Leader Assistant.
00:22:17.860 –> 00:22:24.540
JEREMY: Be sure to check out the entire book or audiobook at amazon.leaderassistant.com.
00:22:25.260 –> 00:22:25.880
JEREMY: Talk to you soon.
00:22:34.633 –> 00:22:37.353
<v SPEAKER_2>Please review on Apple Podcasts.
00:22:38.113 –> 00:22:39.913
<v SPEAKER_2>goburrows.com
