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Ep #24: Build a Healthy Culture by Admitting You’re Wrong

How can assistants help build a healthy culture in the workplace? We can start by owning our mistakes. Admitting you’re wrong is not easy, but it is a necessary skill to master if you want to be an impactful leader who builds a healthy culture in your workplace. I learned this valuable lesson about company culture while pushing carts at Walmart in high school, [...]

2019-08-24T11:28:33-05:00August 25, 2019|Leadership, Podcast|

Ep #22: Melba Duncan – EA Advocate, Author, Speaker, CEO of The Duncan Group


Melba Duncan has trained assistants since before I was an EA, so I am very grateful for the opportunity to interview her on the podcast. One of the most life-changing articles I've ever read was Melba's piece in a 2011 issue of Harvard Business Review called, The Case for Executive Assistants – which is still shared far and wide by EAs all over the [...]

2019-08-13T09:35:52-05:00August 11, 2019|Leadership, Podcast|

Ep #16: Monique Helstrom – Former Chief of Simon Sinek

I had the honor of speaking with Monique Helstrom about what it means to lead as an assistant, what executives should look for in assistants, how the EA role provides so many unique opportunities to learn, and that time she got a voicemail from Will Smith. :-) Monique served as Executive Assistant to Simon Sinek – New York Times Best-Selling author and TED celebrity. [...]

2019-06-30T10:25:56-05:00June 30, 2019|Leadership, Podcast|

Ep #3: How Assistants Become Leaders

In Episode 3 I share an excerpt from a webinar I taught for my friend Nicky Christmas' Virtual Summit on PracticallyPerfectPa.com in June of 2018. I talk about 3 tensions assistants must learn to manage well if they want to become Leader Assistants. For this episode, I have a transcript of that session I thought I'd share so check it out below. LEADERSHIP QUOTE [...]

2019-06-23T16:49:22-05:00April 5, 2019|Leadership, Podcast|

Ep #1: Characteristics of a Leader Assistant

I'm so excited to launch the Leader Assistant Podcast! To be honest, publishing episode one is very intimidating. It's one thing to write a blog post. It's another to record your voice and share it – and all of it's imperfections – with the world. I know I'll get better over time, but it's really hard to listen to your own voice. If you [...]

2019-04-05T16:33:44-05:00March 30, 2019|Leadership, Podcast|

What Pushing Carts at Walmart Taught Me About Company Culture

When I was 17 years old, I worked in the Pet Department at a Walmart Supercenter in Kansas City, MO. I stocked cat-litter, dog-food, and sold goldfish in plastic bags to customers I knew I’d see the following week looking for a replacement “Goldie.” During one particularly hot and humid Missouri summer month, I was repeatedly asked to go outside in the heat to [...]

2018-06-17T15:47:30-05:00June 17, 2018|Leadership|

Top 5 Ways to Thank Your Assistant

A couple weeks ago, I heard a story about how an executive and his wife put on a party for their assistant and other assistants in their company. They did all the work themselves and would not let their assistant help with any of it. Seems simple, right? It is, but have you done something like this for your assistant? This got me thinking [...]

2018-03-13T15:32:24-05:00March 13, 2018|Leadership|

An Open Letter to Assistants: You Are A Leader

For years, I thought leaders were the ones in charge, or the ones with important titles. It turns out, everyone has influence and is a leader to those around them – even if they don't acknowledge it. Does your assistant see themselves as a leader? Today's post is an open letter directly to my fellow assistants, encouraging them to see themselves as leaders. [...]

2018-10-31T01:33:27-05:00January 31, 2018|Leadership|

A Thank You Note to Executives

I recently published an open letter to executives asking them to respect assistants. I’ve been overwhelmed by the response I’ve received. Hundreds of assistants have shared, liked, commented, and reached out to thank me for speaking out on their behalf. Unfortunately, many of them echoed my experiences with disrespect among leaders. I hope my letter encouraged many of those assistants to stand up for [...]

2017-12-22T23:16:11-05:00December 4, 2017|Leadership|