Today is release day for my new book, The Leader Assistant: Four Pillars of Confident, Game-Changing Assistant! Thank you for your support along the way!
In this episode, I share the audiobook version of Chapter 1: The Essential Characteristics. The audiobook releases later this summer, but in the meantime, you can buy the Amazon Kindle eBook version for only $0.99 (the week of June 23 ONLY) on Amazon HERE.
LEADERSHIP QUOTE
Do something, but don’t do everything.
– Unkown
JOIN THE COMMUNITY
Join the Leader Assistant Slack Community here, or the Facebook Group here for bonus content and to network with other assistants who are committed to becoming leaders!
SUBSCRIBE
Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!
You can find the show on Apple Podcasts, Spotify, Google Podcasts, Pandora, and Stitcher.
Join my email list here if you want to get an email when a new episode goes live.
LEAVE A REVIEW
If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here. Each review helps me stay motivated to keep the show going!
HELP ME, HELP YOU (MAKE THE PODCAST BETTER)
Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show? Or maybe you’d like to sponsor an episode or two? Either way, I’d love to hear from you! You can email me at podcast@leaderassistant.com.
—
EPISODE TRANSCRIPT
00:00:00.000 –> 00:00:03.780
JEREMY: Today’s leadership quote comes from an unknown author.
00:00:05.080 –> 00:00:07.540
JEREMY: Do something, but don’t do everything.
00:00:10.580 –> 00:00:18.260
<v SPEAKER_2>The Leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
00:00:21.380 –> 00:00:23.500
<v SPEAKER_2>Welcome to episode 67.
00:00:23.780 –> 00:00:25.280
JEREMY: Thank you for being a leader.
00:00:26.000 –> 00:00:38.240
JEREMY: Hey friends, welcome to the special book launch episode where I’m going to share Chapter 1 from my audio book, which I am about a little more than halfway done recording.
00:00:38.880 –> 00:00:53.080
JEREMY: It launches later this summer, but I wanted to share Chapter 1 from the audio book to celebrate today, which is release day for the paperback, hardcover and ebook versions of the book.
00:00:54.080 –> 00:00:55.720
JEREMY: Thanks again for all your support.
00:00:56.900 –> 00:00:59.160
JEREMY: Thank you for pre-ordering, those of you who pre-ordered.
00:00:59.540 –> 00:01:07.580
JEREMY: But today is a big day, June 23rd, 2020, and this week is a big week.
00:01:07.780 –> 00:01:15.380
JEREMY: The Amazon Kindle version of the book is going to be $0.99 starting today and for the rest of this week.
00:01:15.460 –> 00:01:24.500
JEREMY: So go on to amazon.leaderassistant.com and buy the e-book for $0.99.
00:01:24.540 –> 00:01:32.060
JEREMY: Even if you’ve already bought the paperback or you’re waiting for the audiobook, I’d really appreciate it if you bought the e-book for $0.99.
00:01:32.640 –> 00:01:52.920
JEREMY: I’m trying to make a splash on launch day to really help the Amazon algorithms kick in and sell a bunch of books this week, hit some rankings, trigger the algorithms so that my book shows up when people actually search for executive assistant books on Amazon.
00:01:53.480 –> 00:02:01.980
JEREMY: So amazon.leaderassistant.com to order the e-book for $0.99 this week only.
00:02:02.400 –> 00:02:10.580
JEREMY: For this special bonus episode, I’m going to share the audiobook version of Chapter 1, The Essential Characteristics.
00:02:10.600 –> 00:02:11.580
JEREMY: So I hope you enjoy it.
00:02:11.860 –> 00:02:18.840
JEREMY: Please reach out on LinkedIn or shoot me an email at hello at leaderassistant.com.
00:02:19.400 –> 00:02:24.120
JEREMY: And again, I appreciate your support and I appreciate you buying the e-book for $0.99 on Amazon.
00:02:24.880 –> 00:02:27.180
JEREMY: Chapter 1, The Essential Characteristics.
00:02:28.120 –> 00:02:32.680
JEREMY: A leader assistant has courage, persistence, and a good sense of humor.
00:02:33.220 –> 00:02:37.500
JEREMY: They stay on top of their game by staying on top of their education.
00:02:38.620 –> 00:02:41.360
JEREMY: They sharpen their acts by mentoring others.
00:02:42.120 –> 00:02:49.640
JEREMY: They’re a mind reader, diplomat, psychologist, politician, strategic partner, and team player.
00:02:51.480 –> 00:02:54.060
JEREMY: Executive Assistant in San Diego, California.
00:02:55.880 –> 00:03:02.320
JEREMY: Lists of essential characteristics to embody whether you’re a new assistant or a veteran are commonplace.
00:03:03.020 –> 00:03:08.740
JEREMY: Because everyone has their own ideas, I wanted to outline what I see as the essentials for assistance.
00:03:10.300 –> 00:03:12.860
JEREMY: Think of this as a warm-up and a refresher.
00:03:14.320 –> 00:03:18.820
JEREMY: As you work your way through the rest of the book, you’ll notice many of these traits woven throughout.
00:03:20.200 –> 00:03:20.940
JEREMY: Proactive.
00:03:22.000 –> 00:03:27.940
JEREMY: Being proactive is similar to being able to anticipate, but the difference is important to understand.
00:03:29.020 –> 00:03:34.180
JEREMY: Being proactive means you plan ahead and prepare for something you know is going to happen.
00:03:35.120 –> 00:03:42.080
JEREMY: However, when you make an educated guess that something could happen and you prepare for it, you’re anticipating.
00:03:43.800 –> 00:03:45.720
JEREMY: Here’s an example of being proactive.
00:03:46.280 –> 00:03:51.340
JEREMY: Your executive is speaking at a conference and their presentation has some unusual requirements.
00:03:52.760 –> 00:04:03.520
JEREMY: You seek out the audio, video, or AV team for the event weeks in advance so you can explain your executive’s needs and so the AV team has more time to prepare.
00:04:04.880 –> 00:04:11.160
JEREMY: You’re expected to be multiple steps ahead of your executive, so don’t wait for them to tell you what to do.
00:04:12.040 –> 00:04:12.960
JEREMY: Be proactive.
00:04:14.820 –> 00:04:15.520
JEREMY: Responsive.
00:04:15.900 –> 00:04:21.700
JEREMY: Of course, it’s impossible to plan for everything, so be ready to quickly tackle problems as they arise.
00:04:22.720 –> 00:04:32.220
JEREMY: In scenarios where something comes up that was neither planned for nor anticipated, be willing to set aside your proactive hat and put on your responsive one.
00:04:33.640 –> 00:04:47.100
JEREMY: In my first year at Capacity, the artificial intelligence software company I work for, I applied for my executive to compete in a startup competition for Ashton Kutcher’s venture capital firm, Sound Ventures.
00:04:48.440 –> 00:04:53.940
JEREMY: After a couple of interviews with them, we didn’t hear anything for a few weeks, so we assumed we didn’t make the cut.
00:04:55.400 –> 00:05:20.080
JEREMY: But five days before the event, we found out that we made the top five and that my executive was scheduled to pitch our company to Kutcher, Matthew McConaughey, Mark Benioff, CEO of Salesforce, Gary Vaynerchuk, CEO of VaynerMedia, and Melody McCloskey, CEO of StyleSeat, at South by Southwest in Austin, Texas.
00:05:21.000 –> 00:05:25.460
JEREMY: It was an amazing opportunity for a young startup, but we had only a few days to get ready.
00:05:26.520 –> 00:05:31.840
JEREMY: I scrambled to cancel or move almost every meeting that week so my executive could prepare his pitch.
00:05:32.440 –> 00:05:37.760
JEREMY: I booked flights, hotel rooms, and rental cars for four of our team members to go with my executive.
00:05:38.700 –> 00:05:42.540
JEREMY: Did I mention South by Southwest is the busiest event of the year in Austin?
00:05:43.660 –> 00:05:46.740
JEREMY: Most transportation and lodging options weren’t available anymore.
00:05:47.660 –> 00:05:50.280
JEREMY: Talk about needing to quickly respond in the moment.
00:05:51.460 –> 00:05:55.900
JEREMY: We didn’t win the competition, but our team got to go to the Snoop Dogg after party.
00:05:56.760 –> 00:06:00.300
JEREMY: The next time you see me at an event, remind me to tell you a funny story about that.
00:06:02.220 –> 00:06:08.500
JEREMY: Loyal As a leader assistant, you’re committed to the organization and loyal to your executive.
00:06:09.360 –> 00:06:14.340
JEREMY: You prioritize tasks that come from your executive over tasks that come from someone else.
00:06:15.400 –> 00:06:20.100
JEREMY: Your executive is your number one priority at work and they should not question your commitment to them.
00:06:21.020 –> 00:06:27.780
JEREMY: For example, if I’m meeting with another team member when my executive calls me, I always excuse myself to answer the phone.
00:06:28.820 –> 00:06:36.660
JEREMY: If you have an executive who hasn’t set clear expectations in this area, I recommend clarifying your job description with them as soon as possible.
00:06:38.280 –> 00:06:49.000
JEREMY: For example, if you’re equally split between two or three executives, the dynamic will be different than if you’re an assistant to one executive while supporting other executives as needed.
00:06:50.940 –> 00:06:51.600
JEREMY: Trustworthy.
00:06:52.240 –> 00:06:56.860
JEREMY: An executive must be able to trust you and your ability to manage confidential information.
00:06:57.660 –> 00:07:00.160
JEREMY: You hold the keys to their kingdom, so don’t lose them.
00:07:01.080 –> 00:07:04.900
JEREMY: No executive wants an assistant to gossip about them at a dinner party.
00:07:05.660 –> 00:07:10.260
JEREMY: No board wants an assistant to share private revenue numbers with assistants at other companies.
00:07:11.400 –> 00:07:15.260
JEREMY: Earn the trust of your executive by maintaining confidentiality at all times.
00:07:17.060 –> 00:07:18.140
JEREMY: Others centered.
00:07:18.800 –> 00:07:20.880
JEREMY: The assistant role is not a glamorous one.
00:07:21.900 –> 00:07:25.960
JEREMY: If you’ve been an assistant for even a few weeks, you’re well aware of this.
00:07:26.620 –> 00:07:33.260
JEREMY: Your job requires hours and hours of behind-the-scenes work, most of which no one, not even your executive, will see.
00:07:34.480 –> 00:07:38.840
JEREMY: If you want to be the center of attention, being an assistant isn’t the career for you.
00:07:40.400 –> 00:07:45.520
JEREMY: Your job is to further the goals and agenda of your executive and company, not your own.
00:07:46.420 –> 00:07:49.660
JEREMY: We’ll talk about how your goals should align with theirs later.
00:07:51.040 –> 00:07:56.800
JEREMY: In the workplace, pay more attention to your executive and other team members than you do to yourself.
00:07:58.060 –> 00:08:00.120
JEREMY: I’m not saying you shouldn’t take care of yourself.
00:08:00.480 –> 00:08:06.480
JEREMY: In fact, paying attention to self-care is critical if you want to have the energy and ability to help others.
00:08:07.440 –> 00:08:10.540
JEREMY: There’s a reason Pillar 4 is dedicated to self-care.
00:08:13.420 –> 00:08:25.340
JEREMY: I am saying try not to take it personally if your executive closes a seven-figure sales contract you played a big role in and fails to thank you when they make the big announcement in front of the entire company.
00:08:26.920 –> 00:08:31.120
JEREMY: Being a leader means you celebrate the success of others more than your own.
00:08:32.080 –> 00:08:42.460
JEREMY: Whether you need to make copies for a meeting or lead an important sales demo on behalf of your executive, be happy to help and excited to contribute.
00:08:43.480 –> 00:08:46.020
JEREMY: A woe-is-me attitude will not cut it.
00:08:47.420 –> 00:08:51.080
JEREMY: However, be careful not to let your executive abuse their authority.
00:08:51.940 –> 00:09:00.040
JEREMY: An effective executive will delegate challenging and interesting projects and tasks as well as necessary mundane chores.
00:09:01.500 –> 00:09:07.760
JEREMY: They will pay attention to the details so they don’t have to bother you on a Sunday morning just to ask for information you sent them on a Friday.
00:09:09.040 –> 00:09:10.960
JEREMY: They will leave you alone on your days off.
00:09:11.820 –> 00:09:16.820
JEREMY: An executive worth keeping will be grateful that you put aside your desires to help them and the team.
00:09:18.500 –> 00:09:24.080
JEREMY: Sociable This characteristic is a given for all team members but especially assistants.
00:09:25.240 –> 00:09:28.280
JEREMY: Your executive and teams spend a lot of time with you.
00:09:29.360 –> 00:09:36.500
JEREMY: You are often the first contact for VIP guests, board members, investors, and potential clients.
00:09:37.540 –> 00:09:41.320
JEREMY: It’s important to be personable, kind, and have a good sense of humor.
00:09:42.360 –> 00:09:48.080
JEREMY: However, being social and friendly doesn’t mean you must be an extrovert to be a leader assistant.
00:09:49.360 –> 00:09:52.080
JEREMY: In fact, introverts make some of the best assistants.
00:09:53.200 –> 00:09:56.680
JEREMY: We like to sit by ourselves in a quiet office and get stuff done.
00:09:57.720 –> 00:10:05.940
JEREMY: Meanwhile, our extroverted team members enjoy small talk and socializing with coworkers, even if it distracts them from getting work done.
00:10:07.260 –> 00:10:10.900
JEREMY: Can you tell I’m letting my introverted bias seep into this section?
00:10:12.140 –> 00:10:18.860
JEREMY: I’m a high introvert with developed extroverted skills and my current and previous executives have been high extroverts.
00:10:19.900 –> 00:10:22.820
JEREMY: This works well for a strong, complimentary partnership.
00:10:23.940 –> 00:10:30.000
JEREMY: If you’re an introvert, you might work better with an extroverted executive who knows how to respect your need for space and vice versa.
00:10:31.420 –> 00:10:36.320
JEREMY: But no matter your personality type, being kind to and sociable with others is a must.
00:10:38.860 –> 00:10:48.580
JEREMY: Organized Many people hire an assistant because they need help getting organized, but others are highly structured and simply spend too much time on the wrong tasks.
00:10:49.760 –> 00:10:56.640
JEREMY: For example, executives have better things to do than adding details to their calendar or entering data into a spreadsheet.
00:10:57.440 –> 00:11:11.340
JEREMY: Their time is better spent meeting with key staff, reading books that inspire them, working on strategic plans, and creating powerful and engaging content for the next board presentation, sales meeting, or investor update.
00:11:12.860 –> 00:11:21.620
JEREMY: Synthesize everything your executive throws at you into prioritized tasks and projects and execute those projects with little oversight.
00:11:23.240 –> 00:11:31.040
JEREMY: You won’t make it long if you were hired because you have a great personality, or work really hard, but you can’t keep your own car clean.
00:11:33.040 –> 00:11:39.780
JEREMY: Flexible I’ve seen assistants with many of the characteristics listed in this chapter, but they lack flexibility.
00:11:40.960 –> 00:11:45.220
JEREMY: Instead of being excited about and embracing change, they freeze and panic.
00:11:46.460 –> 00:11:48.240
JEREMY: Early on in my career, this was me.
00:11:48.860 –> 00:11:55.680
JEREMY: I hated last minute changes and would get dejected because all the work I put into a project seemed to be all for naught.
00:11:57.000 –> 00:12:05.360
JEREMY: However, I now realize pivoting can be a good thing, and the process of flexing on the fly can teach us more than staying the course.
00:12:06.720 –> 00:12:17.420
JEREMY: Instead of seeing work thrown out the window at the last moment as pointless, I started to view wasted work as part of the process, helping me improve at my job.
00:12:19.280 –> 00:12:22.620
JEREMY: Odds are your executive loves to change things up at the last minute.
00:12:23.500 –> 00:12:32.020
JEREMY: I think it’s a job requirement for all supervisors to frequently scrap a plan and start over, or tinker with a plan right before a deadline.
00:12:33.160 –> 00:12:37.300
JEREMY: Rather than panicking when this happens, assistants must be ready to adapt.
00:12:39.060 –> 00:12:44.720
JEREMY: Assertive You can’t be flexible all the time, however.
00:12:45.400 –> 00:12:50.060
JEREMY: There are times when pushing back is an appropriate way to help your executive keep a level head.
00:12:51.180 –> 00:13:00.120
JEREMY: If your executive always changes things at the last minute, they might have an unhealthy pattern that needs to be addressed before everyone burns out and loses trust in them.
00:13:01.560 –> 00:13:04.940
JEREMY: Leader assistants are aware of the right time to be assertive.
00:13:05.800 –> 00:13:13.340
JEREMY: For example, if you know a last-minute change could mean running a team into the ground or even losing some of your best team members, speak up.
00:13:14.160 –> 00:13:17.760
JEREMY: Tell your executive, We can’t change the plan this late in the game.
00:13:18.300 –> 00:13:21.100
JEREMY: Or it’s not worth our time and energy to shift directions.
00:13:21.940 –> 00:13:23.100
JEREMY: We just need to move forward.
00:13:24.340 –> 00:13:32.540
JEREMY: These responses aren’t easy, but they show you are thinking strategically for the organization and that your response isn’t just a personal preference.
00:13:35.880 –> 00:13:36.420
JEREMY: Focused.
00:13:37.560 –> 00:13:46.840
JEREMY: In today’s fast-paced society where screens are everywhere and notifications are never ending, staying focused on one thing at a time is more difficult than ever.
00:13:47.720 –> 00:13:54.840
JEREMY: Most of the high-level executives I’ve worked with struggle to stay engaged with a single task for a long period of time.
00:13:55.620 –> 00:14:00.880
JEREMY: So one of the most crucial characteristics an assistant must possess is the ability to focus.
00:14:02.200 –> 00:14:08.080
JEREMY: A leader assistant can simultaneously focus on their tasks while helping their executives stay on point.
00:14:09.900 –> 00:14:13.180
JEREMY: Pay extra close attention to Chapter 9 if you struggle to focus.
00:14:16.140 –> 00:14:17.460
JEREMY: Detail Oriented.
00:14:18.720 –> 00:14:21.440
JEREMY: As an assistant, it’s your job to notice the details.
00:14:22.320 –> 00:14:24.020
JEREMY: You can’t wait for others to notice.
00:14:24.880 –> 00:14:32.120
JEREMY: If your executive is about to present to the board of directors and they have a huge piece of spinach in between their two front teeth, tell them.
00:14:33.060 –> 00:14:40.380
JEREMY: If a coworker posts a picture on Instagram that inadvertently included a confidential revenue chart on the wall behind them, take care of it.
00:14:41.580 –> 00:14:49.120
JEREMY: Be aware if your executive’s flight was moved to a different departure gate or if their passport expires a week before their international trip.
00:14:50.000 –> 00:14:51.440
JEREMY: Don’t overlook the details.
00:14:53.840 –> 00:14:55.460
JEREMY: Never assumes anything.
00:14:57.080 –> 00:15:04.100
JEREMY: As I recall the many times I missed a detail because I assumed someone else was on it, I’m reminded of a former coworker’s advice.
00:15:05.200 –> 00:15:07.300
JEREMY: Never assume anything, Jeremy.
00:15:08.460 –> 00:15:23.480
JEREMY: In other words, anytime you find yourself thinking, I’m sure someone else took care of that, or I’m positive she understood what I was asking, or in the case of the million-dollar typo I’ll tell you about later, I’m sure the other two team members would have caught something major if there was anything wrong.
00:15:24.520 –> 00:15:28.540
JEREMY: Double check your work and pay extra close attention to the details.
00:15:29.420 –> 00:15:31.680
JEREMY: When we assume, we miss details.
00:15:34.500 –> 00:15:40.980
JEREMY: Positive Attitude This is pretty straightforward, but a leader assistant is someone who has a positive attitude.
00:15:41.620 –> 00:15:48.300
JEREMY: It isn’t always easy, but staying positive no matter what is thrown your way is a characteristic any executive would want in their assistant.
00:15:50.700 –> 00:16:03.020
JEREMY: Strong Communication Skills Assistants communicate with coworkers, board members, executives, other assistants, vendors, clients, potential clients, and more.
00:16:03.880 –> 00:16:11.000
JEREMY: Having strong verbal, nonverbal, and written communication skills is a necessity if you want to thrive as an assistant.
00:16:12.040 –> 00:16:15.040
JEREMY: We will discuss tactics for communication in Chapter 18.
00:16:17.260 –> 00:16:24.100
JEREMY: Curious You don’t have to be an expert in every single topic under the sun, but effective assistants are curious.
00:16:25.620 –> 00:16:28.020
JEREMY: When you hear a term you don’t know, look it up.
00:16:28.940 –> 00:16:33.180
JEREMY: When someone shows you how to do something, ask them why it’s done that way.
00:16:33.200 –> 00:16:35.220
JEREMY: Be eager to learn and explore.
00:16:35.240 –> 00:16:36.600
JEREMY: Be eager to learn and explore.
00:16:37.640 –> 00:16:44.380
JEREMY: Curiosity not only helps you execute tasks as they come, but also helps you expand your overall knowledge.
00:16:47.340 –> 00:16:53.600
JEREMY: Resourceful One way to be a resourceful assistant is to figure things out on your own.
00:16:54.600 –> 00:16:58.140
JEREMY: But if you find yourself stuck on a problem, don’t be afraid to ask for help.
00:16:58.960 –> 00:17:02.520
JEREMY: Leaders aren’t afraid to admit they’re struggling to solve a problem.
00:17:04.480 –> 00:17:08.420
JEREMY: Sometimes outsourcing is the quickest and best way to overcome a glacier.
00:17:09.500 –> 00:17:14.440
JEREMY: When a project requires expertise and a certain skill set, hire a specialist.
00:17:15.500 –> 00:17:24.440
JEREMY: For example, I’ve outsourced projects to human resource experts, lawyers, event planners, graphic designers, even carpenters.
00:17:26.540 –> 00:17:30.560
JEREMY: Efficient I’m always noticing how inefficient things are.
00:17:31.440 –> 00:17:35.320
JEREMY: I’ll be in line at a fast-food restaurant and I’ll tell my boys how I change things.
00:17:36.240 –> 00:17:40.900
JEREMY: I’ll walk them through which systems are slowing things down and how I would make them better.
00:17:42.280 –> 00:17:45.260
JEREMY: Look for ways to cut seconds out of your work processes.
00:17:46.420 –> 00:17:51.880
JEREMY: Always ask yourself the question, how can I minimize wasted time and maximize productivity?
00:17:53.900 –> 00:17:56.720
JEREMY: Leader Assistants work quickly and efficiently.
00:17:59.860 –> 00:18:08.720
JEREMY: Context Aware The last essential characteristic is the ability to understand the environment you’re in and adjust accordingly.
00:18:09.720 –> 00:18:12.640
JEREMY: In other words, Leader Assistants are context aware.
00:18:13.960 –> 00:18:18.360
JEREMY: When you learned how to drive a car, you thought the hard part was simply controlling the vehicle.
00:18:19.280 –> 00:18:27.260
JEREMY: As you mastered the art of avoiding curbs, however, you learned the real challenge of driving is making decisions based on the many variables surrounding you.
00:18:28.160 –> 00:18:30.380
JEREMY: Is the road slick from rain or ice?
00:18:31.120 –> 00:18:33.200
JEREMY: Does the semi-truck see you passing?
00:18:34.000 –> 00:18:36.440
JEREMY: Is that pedestrian going to step out in front of you?
00:18:37.420 –> 00:18:40.080
JEREMY: Decisions shouldn’t be made in a vacuum.
00:18:42.700 –> 00:18:44.440
JEREMY: Do you embody the essentials?
00:18:46.100 –> 00:18:50.160
JEREMY: One of my former executives went through several assistants before he hired me.
00:18:51.000 –> 00:18:53.960
JEREMY: The longest any of them lasted was 18 months.
00:18:55.000 –> 00:18:57.400
JEREMY: One assistant was loyal but not organized.
00:18:58.380 –> 00:19:02.920
JEREMY: He was willing to drop anything for his executive, but he also frequently dropped the ball.
00:19:03.880 –> 00:19:06.220
JEREMY: Another was organized but wasn’t proactive.
00:19:06.900 –> 00:19:11.600
JEREMY: He could keep track of all of his tasks, but he would sit around waiting for things to do.
00:19:12.280 –> 00:19:13.820
JEREMY: It’s no wonder they didn’t last long.
00:19:15.080 –> 00:19:21.700
JEREMY: Making a positive and powerful impact as an assistant requires embodying more than just a few of the essential characteristics.
00:19:23.380 –> 00:19:24.800
JEREMY: Take a look at the list again.
00:19:25.500 –> 00:19:30.660
JEREMY: Make an honest self-evaluation about which are strengths and which are weaknesses.
00:19:31.540 –> 00:19:34.680
JEREMY: And pick a few trouble spots to work on in the coming weeks.
00:19:36.700 –> 00:20:11.340
JEREMY: Proactive, responsive, loyal, trustworthy, others-centered, sociable, organized, flexible, assertive, focused, detail-oriented, never assumes anything, positive attitude, strong communication skills, curious, resourceful, efficient, and context-aware.
00:20:12.780 –> 00:20:16.160
JEREMY: Use questions like, What would it mean for me to be curious this week?
00:20:16.900 –> 00:20:20.260
JEREMY: Or How can I embody assertiveness today to get you thinking?
00:20:21.620 –> 00:20:27.280
JEREMY: Okay, now that you’re caught up on the essentials of your assistant role, let’s look at the characteristics that will help you change the game.
00:20:28.240 –> 00:20:38.540
JEREMY: I hope you enjoyed that sample from the upcoming audio book of The Leader Assistant, Four Pillars of a Confident, Game-Changing Assistant.
00:20:38.760 –> 00:20:48.500
JEREMY: And again, you can buy the Amazon Kindle version for only 99 cents this week only at amazon.leaderassistant.com.
00:20:48.800 –> 00:20:49.440
JEREMY: Talk to you soon.
00:21:00.842 –> 00:21:03.162
<v SPEAKER_2>Please review our Apple Podcast.
00:21:04.942 –> 00:21:06.742
<v SPEAKER_2>goburrows.com
