Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. Her role is as diverse as the team of people she manages and supports.
In this episode of The Leader Assistant Podcast, I talk with Cher about her story, the unique way her team of administrative support professionals is structured, how they support each other, and much more!
LEADERSHIP QUOTE
Leadership is an action, not a position.
– Donald McGannon
CONNECT WITH CHER
ABOUT CHER
Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. Her role is as diverse as the team of people she manages and supports.
In addition to leading the Distribution Admin team and oversight of the day-to-day operations for Distribution, Cher helps build out additional infrastructure support, establish control procedures, and work on multi-disciplinary projects within the Global Client Strategy and Service team.
Each day is centered around managing the many rhythms of the sales organization within the firm as well as hiring, training, and coaching the administrative business partners that support it.
Cher is passionate about the evolving role of Administrative Business Partners in the corporate environment and spends much of her time ensuring that my team has what they need – when they need it – to learn, grow and add value.
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