Maggie Olson is founder and instructor at Nova Chief of Staff. As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.
In this episode of The Leader Assistant Podcast, Maggie takes a deep dive through her new course, the Nova Chief of Staff Certification.
CONNECT WITH MAGGIE
ABOUT MAGGIE
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. As the first Chief of Staff to a president at a Fortune 40 company — who led a multibillion-dollar business with 5,000+ employees — Maggie built the president’s Chief of Staff model from the ground up. Maggie has 20 years’ experience leading large teams and has spent her career focused on both customer and employee experience at companies including T-Mobile, Nordstrom, and Starbucks. In addition to operating the Nova Chief of Staff Certification course, Maggie is a fractional Chief of Staff focused on helping mission-driven, for-profit startup founders scale their businesses quickly. In her spare time, Maggie loves spending time outside with her husband, their animals, and their 1-year-old, Max!
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EPISODE TRANSCRIPT
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<v SPEAKER_2>The Leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
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JEREMY: Are you tasked with ordering food for your office?
00:00:24.512 –> 00:00:26.412
JEREMY: Let me tell you about Easy Cater.
00:00:27.112 –> 00:00:39.692
JEREMY: With over 100,000 restaurants to choose from nationwide and 24-7 customer support, Easy Cater helps assistants like you and me succeed at work and makes our lives easier.
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JEREMY: Visit easycater.com/leaderassistant to find out more.
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JEREMY: Hello, friends.
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JEREMY: Welcome to Episode 255 of The Leader Assistant Podcast.
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JEREMY: It’s your host, Jeremy Burrows.
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JEREMY: And as a friendly reminder, you can check out the show notes at leaderassistant.com/255, leaderassistant.com/255.
00:01:05.852 –> 00:01:13.572
JEREMY: Today is a very special conversation, extra conversation with my friend Maggie Olson.
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JEREMY: Maggie was in Episode 231.
00:01:16.632 –> 00:01:29.072
JEREMY: For those of you who did not listen to that or would like a refresher, you can go to leaderassistant.com/231 to listen to my initial conversation with Maggie Olson.
00:01:29.492 –> 00:01:31.572
JEREMY: But I’m very excited for round two.
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JEREMY: So Maggie, welcome to round two of having to put up with me for a few minutes.
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MAGGIE: Happy to be here.
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MAGGIE: Thanks, Jeremy.
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JEREMY: And so Maggie is in Omaha, Nebraska or Lincoln, Nebraska or some other Nebraska.
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JEREMY: I can’t remember.
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MAGGIE: You got the Nebraska part right.
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MAGGIE: Lincoln, Nebraska.
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JEREMY: Lincoln.
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MAGGIE: Just a little bit north of you.
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JEREMY: Great.
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JEREMY: Nice.
00:01:53.612 –> 00:01:57.972
JEREMY: And so lots of cold weather right now for both of us in the Midwest.
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JEREMY: Fun times.
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JEREMY: And Maggie, you launched a very fascinating course, Chief of Staff Certification Course, and we talked about this in Episode 231.
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JEREMY: However, a lot has happened since then.
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JEREMY: And so give us a quick little rundown of who you are, why you started the course, and then what has happened since we’ve last spoken.
00:02:23.532 –> 00:02:33.512
JEREMY: And then today we’re going to walk through a little bit more in-depth of the outline of the course and what assistants have benefited or how they’ve benefited from the course.
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MAGGIE: Yeah, I would love to.
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MAGGIE: And I think we should spend some time, too, just talking about what a chief of staff is.
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MAGGIE: We spoke, gosh, seven months ago, maybe now, maybe five, six, a long time ago.
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MAGGIE: And I was just kind of starting on the journey of Nova Chief of Staff.
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MAGGIE: Honestly, I left my corporate career, my corporate background.
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MAGGIE: I’ve always been employed by businesses, not by myself, until this moment.
00:03:02.952 –> 00:03:11.212
MAGGIE: And I basically, let’s see, left thinking, oh, I’m going to go do some fractional chief of staff work.
00:03:11.792 –> 00:03:13.952
MAGGIE: And there’s this big gap.
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MAGGIE: We need some chief of staff education.
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MAGGIE: I’m going to build a course and we’ll do that on the side.
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MAGGIE: Oh, no, this chief of staff course has become my front and center.
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MAGGIE: I do still do chief of staff consulting fractionally.
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MAGGIE: I’m coaching as well, new and aspiring chiefs of staff.
00:03:31.452 –> 00:03:34.652
MAGGIE: But this certification course has just taken off.
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MAGGIE: And partly, Jeremy, you are a global recognized name and brand, which is super cool.
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MAGGIE: I’m always in awe when I hear someone from Nairobi, Kenya, heard about the course through Jeremy Burrows’ podcast.
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MAGGIE: So really, hats off to you for that.
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MAGGIE: That’s so cool.
00:03:51.852 –> 00:03:53.932
MAGGIE: I’m going to pause there and just recognize you for a minute.
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MAGGIE: Yeah, yeah.
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MAGGIE: But a lot’s changed since then.
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MAGGIE: And truly, the course has become this front and center thing for me.
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MAGGIE: And one of the things I’ve realized is just the mysteriousness of the Chief of Staff role.
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MAGGIE: So I do think we should spend some time talking about, again, just getting into what is a Chief of Staff, how does it differ from an EA, what kind of CEO needs a Chief of Staff, how does it differ from a COO, Chief Operations Officer.
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MAGGIE: But I’m happy to get into my background first here.
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MAGGIE: So I have spent quite a bit of time working through different companies that are very focused on customer and employee experience.
00:04:38.972 –> 00:04:43.652
MAGGIE: So Starbucks was the first, you know, initial early company I worked for.
00:04:44.232 –> 00:04:46.712
MAGGIE: Absolutely put the customer at the heart of everything they did.
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MAGGIE: Nordstrom.
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MAGGIE: I worked at Nordstrom for five, six years.
00:04:50.132 –> 00:04:54.492
MAGGIE: I was a buyer, buy planner, moved through the ranks there in different buying offices.
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MAGGIE: That was an incredible experience.
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MAGGIE: Nordstrom puts the customer at the heart of every decision they make.
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MAGGIE: And T-Mobile.
00:05:02.392 –> 00:05:09.432
MAGGIE: I loved the synergies between Nordstrom and T-Mobile because they both care so much about the employee and the customer.
00:05:09.452 –> 00:05:18.072
MAGGIE: So I say that because that just runs deep in my veins and it showed up for me now being a business owner with Nova.
00:05:18.092 –> 00:05:21.752
MAGGIE: It’s like I put the student experience at the heart of everything I do.
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MAGGIE: So, you know, happy to get into that a little bit more.
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MAGGIE: But background, several companies finally found myself in the Chief of Staff role.
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MAGGIE: Towards the end of my corporate experience, this was after I’d gotten my MBA and after I’d worked at Nordstrom, I’d moved into an executive development program at T-Mobile.
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MAGGIE: I was out in the stores running a bunch of like a district of stores.
00:05:48.352 –> 00:05:51.872
MAGGIE: And then I was back at corporate working in retail strategy.
00:05:52.232 –> 00:05:59.132
MAGGIE: And then that is the very first time I ever heard about the Chief of Staff role, which is just shocking to me now.
00:05:59.332 –> 00:06:02.532
MAGGIE: So I don’t think I’m alone in that.
00:06:02.552 –> 00:06:03.212
MAGGIE: I talk to people.
00:06:03.232 –> 00:06:05.792
MAGGIE: I’m here at a co-working space now where I work.
00:06:05.912 –> 00:06:12.172
MAGGIE: And I’ve talked to CEOs, business owners every day who don’t know what a Chief of Staff is.
00:06:13.572 –> 00:06:15.632
MAGGIE: So yeah, that’s a little bit of my background.
00:06:15.652 –> 00:06:25.352
MAGGIE: I basically was a corporate Chief of Staff to a leader at T-Mobile who ran a $14 billion business and had 5,000 employees.
00:06:25.372 –> 00:06:28.332
MAGGIE: And he’d never had a Chief of Staff, and I’d never been one.
00:06:28.352 –> 00:06:35.872
MAGGIE: And I was given the privilege, really, the honor of building a full team of people working for me, doing Chief of Staff responsibilities.
00:06:35.892 –> 00:06:57.452
MAGGIE: So some of those things are business planning and engagements, like executive engagements and events and communications, and kind of driving efficiencies and filling gaps in employee culture and returning to office, that big effort that we all have still been going on in the world after COVID.
00:06:58.512 –> 00:07:02.152
MAGGIE: But yeah, so after that, I thought, you know, I want to work for myself.
00:07:02.292 –> 00:07:10.192
MAGGIE: I want to work with mission-driven for-profit startups as a consultant doing Chief of Staff work.
00:07:10.632 –> 00:07:13.772
MAGGIE: And I’m going to start this course and let’s see how it goes.
00:07:14.212 –> 00:07:15.612
JEREMY: Wow, that’s amazing.
00:07:15.632 –> 00:07:17.872
JEREMY: So then how, yeah, so how has it gone?
00:07:17.992 –> 00:07:19.072
JEREMY: How has it gone so far?
00:07:19.972 –> 00:07:25.332
MAGGIE: You know, I have been truly blown away by the hunger for this resource.
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MAGGIE: I knew there was a gap.
00:07:27.172 –> 00:07:38.592
MAGGIE: That’s why I was sitting there like a year and a half ago now talking to my mom on her couch in New Mexico saying, you know, I can’t believe there’s no place to learn how to do Chief of Staff work.
00:07:38.612 –> 00:07:41.252
MAGGIE: Like, where can I build a brief for practice presenting?
00:07:41.752 –> 00:07:43.292
MAGGIE: I didn’t do that in my MBA program.
00:07:43.312 –> 00:07:46.512
MAGGIE: I didn’t do that like leading up to Chief of Staff work.
00:07:46.512 –> 00:07:50.172
MAGGIE: I had to learn that on the job and I had to teach my team that on the job.
00:07:50.232 –> 00:07:50.972
MAGGIE: How weird is that?
00:07:50.992 –> 00:07:51.952
MAGGIE: Why doesn’t that exist?
00:07:51.972 –> 00:07:53.812
MAGGIE: And she goes, why don’t you build it?
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MAGGIE: So thanks, mom, for that.
00:07:56.852 –> 00:08:06.012
MAGGIE: She connected me with somebody in the digital design learning microcredentialing learning group at New Mexico State University where the course is hosted.
00:08:07.392 –> 00:08:09.752
MAGGIE: And we built the course, but it’s going really well.
00:08:09.772 –> 00:08:14.572
MAGGIE: We have 230 or so students in the course now.
00:08:14.592 –> 00:08:17.072
MAGGIE: We’re just kind of at the beginning of January here.
00:08:17.132 –> 00:08:20.732
MAGGIE: And 82 students enrolled in the month of December.
00:08:20.752 –> 00:08:23.672
MAGGIE: They got in there right at the end of the end of the year.
00:08:24.792 –> 00:08:27.872
MAGGIE: We’re getting phenomenal reviews and testimonials.
00:08:28.492 –> 00:08:39.372
MAGGIE: People are walking away telling us that they have built confidence and been validated that they can do the Chief of Staff job.
00:08:39.952 –> 00:08:41.612
MAGGIE: And that just gives me goosebumps.
00:08:41.632 –> 00:08:54.092
MAGGIE: That’s exactly why I built the course because I really believe that hands-on practice leads to the ability to sit in your boss’s office or sit in an interview and say, I can do this job.
00:08:54.112 –> 00:08:55.112
MAGGIE: Here’s how I’m going to start.
00:08:55.152 –> 00:08:56.172
MAGGIE: I’ve done it before.
00:08:56.192 –> 00:08:58.132
MAGGIE: So I’m happy with the results.
00:08:58.152 –> 00:08:58.852
MAGGIE: We’re doing great.
00:08:59.092 –> 00:09:02.752
MAGGIE: We’ve got a lot more to come, some new things on the horizon.
00:09:02.772 –> 00:09:03.612
MAGGIE: That’ll be fun.
00:09:03.612 –> 00:09:05.432
MAGGIE: So, yeah, thanks for asking.
00:09:05.452 –> 00:09:06.012
MAGGIE: It’s going well.
00:09:06.952 –> 00:09:07.832
JEREMY: That’s great, Maggie.
00:09:07.852 –> 00:09:08.392
JEREMY: Congrats.
00:09:08.412 –> 00:09:11.052
JEREMY: And I know you’ve put a ton of work into this.
00:09:11.292 –> 00:09:25.432
JEREMY: And it’s, you know, just even just hearing from my assistant community, who, like you mentioned, are hungry for ways to level up and just being able to point them to your resources has been great.
00:09:26.112 –> 00:09:26.632
MAGGIE: Thank you.
00:09:27.212 –> 00:09:30.392
JEREMY: So let’s let’s dive into the course itself then.
00:09:30.592 –> 00:09:37.672
JEREMY: Why don’t you walk us through maybe an outline or a bullet outline of what is in the course?
00:09:37.692 –> 00:09:45.112
JEREMY: I know we talked briefly from kind of a high level the last time we spoke, and I know it’s evolved and it’s ever evolving.
00:09:45.132 –> 00:09:49.792
JEREMY: And you’re always looking to improve it and add more great content to it.
00:09:49.812 –> 00:09:53.092
JEREMY: So, yeah, walk us through the walk us through the course.
00:09:53.412 –> 00:09:55.872
JEREMY: And, yeah, we would love to love to hear more.
00:09:56.552 –> 00:09:57.492
MAGGIE: Yeah, absolutely.
00:09:57.492 –> 00:10:04.372
MAGGIE: So we I should start by saying that students have lifetime access to this course.
00:10:04.372 –> 00:10:11.752
MAGGIE: So in a world of subscriptions and memberships and re-certifications, we decided to just give students lifetime access.
00:10:11.772 –> 00:10:31.112
MAGGIE: So what that means is as we refresh content and keep things relevant and bring in guest authors of assignments, which, spoiler alerts coming soon, we’re launching a an assignment very soon with a guest expert in the space that a lot of you might know his name.
00:10:31.972 –> 00:10:35.172
MAGGIE: But essentially, you will have lifetime access to the course.
00:10:35.492 –> 00:10:42.172
MAGGIE: And that is important to me to always offer wherever the course lives in whatever state that it’s in, students get lifetime access.
00:10:43.112 –> 00:10:48.812
MAGGIE: With that, I kind of like to explain that the course starts out in module one.
00:10:48.832 –> 00:10:49.952
MAGGIE: There’s six modules.
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MAGGIE: It’s self-paced.
00:10:51.052 –> 00:10:53.032
MAGGIE: You can start, stop, continue at any time.
00:10:53.052 –> 00:10:53.912
MAGGIE: It’s all online.
00:10:54.272 –> 00:11:02.752
MAGGIE: But this course starts out with a really intense focus on like deepening your understanding of the Chief of Staff role.
00:11:03.992 –> 00:11:08.932
MAGGIE: And that’s because, like we talked about earlier, the Chief of Staff role can be very mysterious.
00:11:09.672 –> 00:11:27.712
MAGGIE: It can look a lot different for a lot of different reasons, whether it’s the maturity of the role, like kind of more junior level or senior level, whether it’s the product or industry that the company’s in, your own strengths and weaknesses, your leader’s strengths and weaknesses.
00:11:28.172 –> 00:11:34.812
MAGGIE: Part of the difficulty with talking about what a Chief of Staff does is that it looks very, very different depending on the role.
00:11:35.092 –> 00:11:38.452
MAGGIE: And it can be titled differently than a Chief of Staff.
00:11:38.472 –> 00:11:47.792
MAGGIE: There’s like, I think, at least 25 titles that I’ve heard from people actively doing Chief of Staff work that is not titled under Chief of Staff, which makes it even more confusing.
00:11:49.632 –> 00:11:50.492
MAGGIE: Yeah, yeah.
00:11:50.792 –> 00:11:58.392
MAGGIE: So the course starts out with basically like trying to really set a great foundation of the actual responsibilities of a Chief of Staff.
00:11:58.792 –> 00:12:08.832
MAGGIE: And then the rest of the course takes a turn and looks different and dives into giving students hands-on practice doing the things Chiefs of Staff do every day.
00:12:09.212 –> 00:12:24.692
MAGGIE: So we go through building briefs and building strategic recommendations and throwing a complex offsite and filling gaps like employee culture and ghostwriting.
00:12:24.832 –> 00:12:30.592
MAGGIE: You practice presenting, you practice building skills in PowerPoint, digitally.
00:12:31.172 –> 00:12:40.792
MAGGIE: There’s probably 20 to 30 hands-on assignments that are scenario, like real life based doing the things Chiefs of Staff do every day.
00:12:42.572 –> 00:12:43.132
JEREMY: Awesome.
00:12:43.152 –> 00:12:47.952
JEREMY: So it’s lifetime access.
00:12:48.692 –> 00:13:03.772
JEREMY: If I’m like, hey, I’ve got a free weekend and I just want to crash through this thing and just cozy up to some hot chocolate and crank out this course this weekend, is that doable?
00:13:03.872 –> 00:13:07.732
JEREMY: And then is it, do you have recommendations?
00:13:07.752 –> 00:13:09.592
JEREMY: Is it just all based on your learning style?
00:13:09.612 –> 00:13:14.812
JEREMY: What do you think as far as the time it might take to crank out the course?
00:13:15.452 –> 00:13:16.612
MAGGIE: Yeah, that’s a good question.
00:13:17.372 –> 00:13:20.532
MAGGIE: It’s about 50 to 60 hours of content.
00:13:21.912 –> 00:13:27.332
MAGGIE: Most graduated students, let’s see, we’ve got about 25, 30 graduated students at this point.
00:13:28.692 –> 00:13:32.592
MAGGIE: And it’s taking the average graduate about 10 to 12 weeks.
00:13:33.032 –> 00:13:40.232
MAGGIE: Some, especially those, there’s a few people who are not employed right now, and they’re using this as a great thing to fill their time while they’re out there on the hunt for a role.
00:13:40.932 –> 00:13:42.772
MAGGIE: They’re finishing the course in four to six weeks.
00:13:43.232 –> 00:13:48.732
MAGGIE: If you wanted to cozy up by the fire with the hot chocolate all weekend and just cram through, you absolutely can.
00:13:48.752 –> 00:13:50.632
MAGGIE: I’d probably say give yourself two weekends.
00:13:50.692 –> 00:13:51.792
MAGGIE: It’s a lot of content.
00:13:51.812 –> 00:13:52.492
MAGGIE: It’s meaty.
00:13:52.872 –> 00:13:54.252
MAGGIE: You want to let it digest.
00:13:55.052 –> 00:13:58.552
MAGGIE: It is sequential, so you have to move sequentially through the course.
00:13:58.572 –> 00:14:02.292
MAGGIE: The material really builds on itself, which is kind of why we have it set up that way.
00:14:02.312 –> 00:14:13.092
MAGGIE: And then at the end, you walk away with a digital badge to post on LinkedIn and wherever you’d like to, a certificate of completion, a ton of templates.
00:14:13.112 –> 00:14:14.952
MAGGIE: You get templates very early on in the course.
00:14:14.972 –> 00:14:16.432
MAGGIE: Everybody loves a good template.
00:14:16.452 –> 00:14:24.652
MAGGIE: We give you like 25 or 30 different templates around agendas and rhythm of business and calendaring and project management.
00:14:25.632 –> 00:14:30.752
MAGGIE: But yeah, you walk away with your portfolio of completed work too, which is very valuable to be able to speak to that.
00:14:32.592 –> 00:14:40.292
JEREMY: And then what about like case studies of these students that have gone through it?
00:14:40.872 –> 00:14:52.112
JEREMY: And, you know, what’s your favorite comments or feedback or testimonials that you’ve heard from students that have gone through it?
00:14:52.912 –> 00:14:58.412
MAGGIE: Yeah, you know, I am humbled to read the reviews.
00:14:58.432 –> 00:15:05.712
MAGGIE: We ask for feedback after every module and at the end of the course, and there’s an option and an opportunity to provide a testimonial.
00:15:06.852 –> 00:15:14.692
MAGGIE: And it’s probably one of the favorite parts of my job is reading those because I just feel good about what people are walking away with.
00:15:14.932 –> 00:15:17.432
MAGGIE: I have a little review here.
00:15:17.452 –> 00:15:21.812
MAGGIE: Let me pull it up from a woman named Maria who just finished the course.
00:15:21.812 –> 00:15:26.032
MAGGIE: She said, This course is exactly what I’ve been looking for for a long time.
00:15:26.252 –> 00:15:31.972
MAGGIE: As someone who was not able to finish college years ago, this course has made an impact in my career already.
00:15:32.532 –> 00:15:37.672
MAGGIE: Being an EA for many years, I’ve taken on a lot of responsibilities and I’ve been growing sideways.
00:15:38.152 –> 00:15:41.272
MAGGIE: Now by taking this course, I feel that I can move upward.
00:15:41.552 –> 00:15:44.952
MAGGIE: This is a personal career growth of mine and it really means a lot.
00:15:44.972 –> 00:15:45.632
MAGGIE: So thank you.
00:15:46.652 –> 00:15:48.452
MAGGIE: It means a lot.
00:15:48.652 –> 00:15:50.352
MAGGIE: This woman is based in Mexico.
00:15:54.392 –> 00:16:09.012
JEREMY: And then what’s the biggest thing that you’ve learned as you’ve built the course, presented the course, worked with students going through the course?
00:16:09.352 –> 00:16:14.112
JEREMY: What’s maybe your top thing that you’re like, man, I’m learning a lot through this process.
00:16:16.092 –> 00:16:17.152
MAGGIE: Oh my gosh.
00:16:17.912 –> 00:16:19.912
MAGGIE: I’m learning so much.
00:16:19.932 –> 00:16:43.892
MAGGIE: I mean, truly, like figuring out how to talk about the role and how to be an educator out in the space, like here with you or on LinkedIn, realizing that the role is kind of like hard to understand the role of chief of staff and the different the differences between chief of staff and EA and figuring out how I can be a resource to people.
00:16:43.912 –> 00:16:48.352
MAGGIE: I think I didn’t walk into this thinking that I would be out there publicly at all.
00:16:49.252 –> 00:16:51.452
MAGGIE: I thought I’d be consulting and running a course on the side.
00:16:51.552 –> 00:17:02.392
MAGGIE: And it’s been interesting to learn how to kind of share the knowledge that I have and what people want to hear and that it’s actually been really helpful to folks.
00:17:03.012 –> 00:17:11.932
MAGGIE: Just learning how they can do their job better in their current state or with, you know, kind of aspiring to that Chief of Staff position.
00:17:13.612 –> 00:17:24.072
MAGGIE: In the course, we’ve got out of the 230 people or so, I’d say another big learning is just the hunger for the resource from the EA space specifically.
00:17:24.932 –> 00:17:28.992
MAGGIE: At least 40 to 50 percent of the students in the course are EAs.
00:17:29.012 –> 00:17:40.252
MAGGIE: And of that group, so let’s say that’s, you know, 100 people, about 50 of those EAs are really, really happy and content in their current job.
00:17:40.532 –> 00:17:47.692
MAGGIE: They’re just looking for new ways to build skills and add different strategic value and, you know, pick up some resources.
00:17:48.412 –> 00:17:50.832
MAGGIE: But they love being an EA and they don’t want that to change.
00:17:50.852 –> 00:17:51.972
MAGGIE: And I think that’s wonderful.
00:17:51.992 –> 00:17:54.432
MAGGIE: There’s truly nothing better than like that career alignment.
00:17:54.992 –> 00:18:04.372
MAGGIE: And then the other half, they’re looking to promote, they’re looking for the next thing, the stepping stone role or, you know, a Chief of Staff position or title differently.
00:18:05.112 –> 00:18:12.792
MAGGIE: So I think I’ve just had a lot of learnings around like what the space looks like in general and like the people out there and what they need.
00:18:12.812 –> 00:18:14.092
JEREMY: That’s great.
00:18:14.112 –> 00:18:15.712
JEREMY: Well, I’m really excited.
00:18:15.732 –> 00:18:18.732
JEREMY: Thank you so much for sharing a little bit more about the course.
00:18:20.232 –> 00:18:32.072
JEREMY: And again, for those listening, if you missed my first conversation with Maggie, you can check out episode 231 at leaderassistant.com/231.
00:18:32.612 –> 00:18:43.532
JEREMY: However, if you’re just wanting to jump right in to learn more about the course, I will link to Maggie’s course and the show notes leaderassistant.com/255.
00:18:44.112 –> 00:18:57.832
JEREMY: Or you can jump right ahead and just go to leaderassistant.com/nova, N-O-V-A, leaderassistant.com/nova to check out the course and learn more about it and reach out to Maggie if you have questions, of course.
00:18:58.652 –> 00:19:00.952
JEREMY: And yeah, I’m really excited.
00:19:00.952 –> 00:19:10.932
JEREMY: So, you know, Maggie and I are really looking forward to chatting more on the show over the coming months and we’re going to be diving into specific topics.
00:19:11.712 –> 00:19:27.312
JEREMY: And so this is just kind of a high level overview of the course, but we’re going to jump into different topics like networking and how to level up from EA to Chief of Staff, how to navigate the relationship between an EA and a Chief of Staff.
00:19:27.332 –> 00:19:37.772
JEREMY: I’ve talked to many assistants who are like, oh, there’s a Chief of Staff on our team and it’s very difficult communicating with them or we’re, you know, stepping on each other’s toes, those kinds of things.
00:19:38.812 –> 00:19:42.532
JEREMY: We’ll talk about, you know, financial acumen.
00:19:42.932 –> 00:19:49.832
JEREMY: We’ll talk about leading and managing executive engagements, building confidence in your role.
00:19:49.852 –> 00:19:59.132
JEREMY: So we’re going to get really do some topical series, if you will, of just diving into these topics that are covered in the course.
00:20:00.372 –> 00:20:08.312
JEREMY: But we want to kind of extrapolate from Maggie’s wisdom and the course into these bite-sized topical episodes.
00:20:08.332 –> 00:20:15.772
JEREMY: So really looking forward to doing that over the coming months with Maggie and hope you all will stay tuned for future episodes.
00:20:16.792 –> 00:20:20.212
JEREMY: But yeah, any last words for this round, Maggie?
00:20:20.232 –> 00:20:25.132
MAGGIE: No, I mean, just thanks for having me and I’m excited to keep the conversation going.
00:20:25.992 –> 00:20:26.372
JEREMY: Awesome.
00:20:26.492 –> 00:20:27.072
JEREMY: Sounds great.
00:20:27.092 –> 00:20:29.852
JEREMY: Thanks again for being on the show and we’ll talk to you next time.
00:20:30.752 –> 00:20:31.372
MAGGIE: Sounds good.
00:20:31.392 –> 00:20:31.792
MAGGIE: Take care.
00:20:42.232 –> 00:20:44.712
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00:20:51.328 –> 00:20:53.088
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