Natasha Boyd is a highly skilled professional with 10 years of experience as an office manager and a passion for serving others.
In this episode of The Leader Assistant Podcast, Natasha talks about becoming a virtual assistant, tips for managing time while working from home, and more.
LEADERSHIP QUOTE
Share with the Lord’s people who are in need. Practice hospitality.
– Romans 12:13
CONNECT WITH NATASHA
ABOUT NATASHA
Natasha W. Boyd is a virtual assistant specializing in client service management. Natasha prides herself on being very resourceful aka “Clutch.” She is a highly skilled professional with 10 years of experience as an office manager and a passion for serving others. The Clutch VA helps purpose-driven entrepreneurs manage their clients so they make a greater impact in their business and communities. As your client success manager, The Clutch VA ensures the best quality care is given to your clients and vendors.
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EPISODE TRANSCRIPT
00:00:00.000 –> 00:00:09.840
NATASHA: Hello, my name is Natasha Boyd, and today’s quote comes from the Bible, one of my favorite books, and it’ll be in Romans chapter 12, verse 13.
00:00:10.280 –> 00:00:15.660
NATASHA: And that is the basis of my business to share with the Lord’s people and to practice hospitality.
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<v SPEAKER_2>The Leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
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JEREMY: Everyone is talking about NOVA Chief of Staff, and it’s no surprise when graduates walk away with huge benefits, like greater confidence and the validation that they can do the role.
00:00:48.073 –> 00:00:56.613
JEREMY: There are over 300 students in the NOVA Chief of Staff Certification Course, many of which are growth-minded executive assistants like you.
00:00:57.133 –> 00:01:08.173
JEREMY: Many of the leader assistants taking the course aren’t necessarily looking for a promotion, they simply want to become more effective, strategic, and game-changing assistants.
00:01:08.833 –> 00:01:13.613
JEREMY: Over 18 countries around the globe are represented by students in NOVA’s course.
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JEREMY: So I highly recommend you join the club.
00:01:16.373 –> 00:01:23.273
JEREMY: Visit leaderassistant.com/nova to learn more about this amazing professional development resource.
00:01:23.833 –> 00:01:26.273
JEREMY: Hey friends, welcome to The Leader Assistant Podcast.
00:01:26.293 –> 00:01:28.313
JEREMY: It’s episode 275.
00:01:28.333 –> 00:01:33.533
JEREMY: You can check out the show notes for this episode at leaderassistant.com/275.
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JEREMY: I’m your host, Jeremy Burrows, and today I’m speaking with Natasha Boyd.
00:01:38.933 –> 00:01:43.333
JEREMY: Natasha is a virtual assistant specializing in client service management.
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JEREMY: Natasha, welcome to the show.
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NATASHA: Thank you for having me, Jeremy.
00:01:48.253 –> 00:01:49.633
NATASHA: This is so great to be here.
00:01:49.653 –> 00:01:50.433
NATASHA: I’m honored.
00:01:51.093 –> 00:01:52.313
JEREMY: Yeah, likewise.
00:01:52.353 –> 00:01:54.433
JEREMY: And what part of the world are you in?
00:01:55.573 –> 00:01:57.053
NATASHA: I’m in Dallas, Texas.
00:01:57.073 –> 00:02:01.793
NATASHA: So I’m originally from Houston, but I’ve been here in Dallas for about 10 years.
00:02:01.813 –> 00:02:03.613
NATASHA: So I’m a Texas girl, through and through.
00:02:04.673 –> 00:02:05.073
JEREMY: Nice.
00:02:05.093 –> 00:02:13.193
JEREMY: My wife was a teacher in Houston for a couple of years, for Teach for America, way back when.
00:02:13.773 –> 00:02:14.673
NATASHA: That’s awesome.
00:02:14.693 –> 00:02:16.793
JEREMY: She has a little bit of Houston experience.
00:02:17.293 –> 00:02:17.633
NATASHA: Yes.
00:02:17.653 –> 00:02:18.913
NATASHA: And I love educators.
00:02:18.933 –> 00:02:20.153
NATASHA: So shout out to your wife.
00:02:20.173 –> 00:02:20.873
NATASHA: That’s awesome.
00:02:20.993 –> 00:02:22.773
JEREMY: Yes, definitely.
00:02:23.713 –> 00:02:25.073
JEREMY: So tell us a little bit about yourself.
00:02:25.093 –> 00:02:30.153
JEREMY: Do you have dogs, cats, kids, all of the above?
00:02:30.813 –> 00:02:31.793
NATASHA: Yeah, for sure.
00:02:31.813 –> 00:02:34.773
NATASHA: So I’ve been married now for about 10 years.
00:02:34.793 –> 00:02:36.353
NATASHA: It’ll be 10 years in June.
00:02:36.793 –> 00:02:41.793
NATASHA: So we’ll be celebrating the 10-year milestone, which we’re very excited about.
00:02:43.153 –> 00:02:48.813
NATASHA: And we met at the University of Houston, which is my alma mater, Gokugs.
00:02:48.953 –> 00:02:51.713
JEREMY: Yeah, you’ve got a big tournament coming up, eh?
00:02:52.113 –> 00:02:52.993
NATASHA: Yes, we do.
00:02:53.133 –> 00:02:59.213
JEREMY: Although I will say that by the time this goes live, the tournament will have finished.
00:03:00.813 –> 00:03:03.633
JEREMY: So let’s just pretend that Houston won it all and you’re celebrating.
00:03:05.313 –> 00:03:05.993
NATASHA: Yes, of course.
00:03:06.013 –> 00:03:07.753
NATASHA: Let’s speak into existence.
00:03:08.753 –> 00:03:10.233
NATASHA: Yes, the Cougars are great.
00:03:10.713 –> 00:03:12.133
NATASHA: University of Houston is great.
00:03:12.133 –> 00:03:13.193
NATASHA: I love that school.
00:03:13.213 –> 00:03:15.833
NATASHA: So yes, that’s where I met my husband.
00:03:15.853 –> 00:03:19.073
NATASHA: And then we moved here to Dallas about nine years ago.
00:03:19.093 –> 00:03:21.753
NATASHA: And we have two little kids.
00:03:21.773 –> 00:03:26.353
NATASHA: So I have a four-year-old little boy and a one and a half year old little girl.
00:03:26.373 –> 00:03:33.513
NATASHA: And we don’t have any dogs or cats yet, but of course, I feel like they’re coming around the corner.
00:03:33.533 –> 00:03:37.913
NATASHA: They say you have to have like 2.5 kids and a dog.
00:03:37.933 –> 00:03:40.533
NATASHA: So it’s coming soon, I feel it.
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JEREMY: Oh, there you go.
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JEREMY: Well, when you’re not busy wrangling those kiddos or working, what do you like to do in your free time?
00:03:51.673 –> 00:03:54.173
NATASHA: Yeah, so I love to read.
00:03:54.513 –> 00:03:57.133
NATASHA: As I said before, the Bible is one of my favorite books.
00:03:57.293 –> 00:04:03.373
NATASHA: I love to also read about finance and financial literacy and things of that nature.
00:04:04.113 –> 00:04:15.753
NATASHA: Way back when I used to be into, you know, like the whole fantasy novels and everything, but I found out as I’ve grown older, like I have to, you know, buckle down and get serious about things.
00:04:15.773 –> 00:04:18.333
NATASHA: I have I do like to have fun here now.
00:04:18.353 –> 00:04:22.413
NATASHA: And then I listen to some fun podcasts and things of that nature.
00:04:22.433 –> 00:04:25.313
NATASHA: But as far as reading, I really like educational things.
00:04:25.473 –> 00:04:25.833
JEREMY: So.
00:04:26.753 –> 00:04:27.133
JEREMY: Awesome.
00:04:27.153 –> 00:04:30.233
JEREMY: What’s one of your favorite educational books that you’ve read recently?
00:04:31.133 –> 00:04:32.813
NATASHA: Oh, that I’ve read recently.
00:04:33.473 –> 00:04:35.393
NATASHA: Oh, that’s a good question.
00:04:35.413 –> 00:04:38.193
JEREMY: It was maybe even the topic of it.
00:04:39.533 –> 00:04:42.513
NATASHA: It was about financial literacy, of course.
00:04:42.513 –> 00:04:46.313
NATASHA: And I think it was by Dave Ramsey, if I’m not mistaken.
00:04:46.333 –> 00:04:49.093
NATASHA: But I can’t remember the actual name of the book.
00:04:49.913 –> 00:04:53.733
NATASHA: So anything about, you know, financial literacy and things of that nature.
00:04:54.193 –> 00:04:55.213
NATASHA: I love that stuff.
00:04:55.973 –> 00:04:56.333
JEREMY: Nice.
00:04:57.093 –> 00:05:00.273
JEREMY: Well, super excited to have you on the show.
00:05:00.293 –> 00:05:00.953
JEREMY: Thanks again.
00:05:00.973 –> 00:05:09.393
JEREMY: What, tell us a little bit about your career journey and how you ended up as a virtual assistant.
00:05:10.273 –> 00:05:11.073
NATASHA: Yeah, for sure.
00:05:11.093 –> 00:05:17.793
NATASHA: So when I graduated from college, I graduated with a degree in marketing and a minor in sales.
00:05:18.713 –> 00:05:20.113
NATASHA: So business marketing.
00:05:20.193 –> 00:05:24.033
NATASHA: And I was in the nonprofit field for a while after I graduated.
00:05:25.053 –> 00:05:32.713
NATASHA: And then once I moved here to Dallas, I became an office manager and I was an office manager for about 10 years.
00:05:33.093 –> 00:05:38.793
NATASHA: And then once COVID hit, like a lot of us, I was furloughed from that job.
00:05:39.533 –> 00:05:42.353
NATASHA: And I actually was an educator for a brief moment.
00:05:42.793 –> 00:05:45.293
NATASHA: I was a preschool teacher.
00:05:45.313 –> 00:05:48.753
NATASHA: So I taught, I was a preschool lead teacher for two-year-olds.
00:05:48.993 –> 00:06:03.053
NATASHA: And that was so much fun, but as you could imagine, very, very, I would say, not draining, but it was very, like a lot of, lots of energy you have to give to the kiddos, especially at that age.
00:06:03.413 –> 00:06:06.773
NATASHA: So I have two of my own, but I have like 10 in my class.
00:06:06.793 –> 00:06:10.373
NATASHA: So imagine 10 two-year-olds every day.
00:06:12.073 –> 00:06:13.533
NATASHA: So it was a lot of fun.
00:06:13.553 –> 00:06:14.233
NATASHA: I really did.
00:06:14.553 –> 00:06:19.233
NATASHA: I made some great connections with those kiddos and it was a Christian school.
00:06:19.253 –> 00:06:23.813
NATASHA: So I got to teach them about Jesus, which was also fun as well.
00:06:25.073 –> 00:06:29.153
NATASHA: But after that, I got pregnant with my second child.
00:06:29.173 –> 00:06:48.693
NATASHA: So I was kind of getting my wheels turning, like, you know, what can I do in order to have, you know, flexibility for my own kids and be able to stay home with them and watch them grow and, you know, be there for them when they’re sick, or, you know, if they need to go to the doctors or something like that.
00:06:48.713 –> 00:06:53.093
NATASHA: So I really wanted that time and flexibility to have with my family.
00:06:53.213 –> 00:06:58.593
NATASHA: So that’s when God planted, you know, a virtual assistance in my heart.
00:06:58.673 –> 00:07:02.113
NATASHA: And so I came up with the name The Clutch VA.
00:07:02.133 –> 00:07:06.613
NATASHA: So that means that Clutch means I’m very resourceful.
00:07:07.393 –> 00:07:09.853
NATASHA: I love, like, putting puzzle pieces together.
00:07:09.873 –> 00:07:15.193
NATASHA: I love figuring out things and searching and finding out things and solving problems.
00:07:15.193 –> 00:07:16.853
NATASHA: I’m a big problem solver.
00:07:18.513 –> 00:07:22.093
NATASHA: And then, yeah, so that’s when I thought about virtual assistance.
00:07:22.113 –> 00:07:28.413
NATASHA: I was like, that’ll be a great way for me to be able to stay home, but still, you know, contribute financially to my family.
00:07:28.433 –> 00:07:30.833
NATASHA: So that’s how I got started here.
00:07:30.853 –> 00:07:31.913
JEREMY: Nice.
00:07:33.693 –> 00:07:36.253
JEREMY: So when you started, how did you find clients?
00:07:36.273 –> 00:07:38.253
JEREMY: Like, how did you get going?
00:07:38.613 –> 00:07:49.773
NATASHA: Yeah, so I really just took a leap of faith, and I started posting about, you know, service that I could offer to people on my Facebook and on my Instagram.
00:07:49.893 –> 00:07:53.353
NATASHA: And so a lot of my clients were people that I already knew.
00:07:53.373 –> 00:07:57.713
NATASHA: So I worked with a photographer that I knew.
00:07:57.733 –> 00:07:59.853
NATASHA: I worked with a graphic designer.
00:08:01.133 –> 00:08:08.473
NATASHA: And then, you know, people just kind of started learning that, hey, I need somebody to help me, and she helps people.
00:08:09.573 –> 00:08:12.253
NATASHA: So that’s how I got going.
00:08:12.333 –> 00:08:16.133
NATASHA: And I’m still building my clientele and things of that nature.
00:08:16.133 –> 00:08:23.653
NATASHA: But yeah, basically just putting myself out there and letting people know that I offer administrative services.
00:08:23.673 –> 00:08:26.233
NATASHA: That’s how I started to gain clients.
00:08:27.693 –> 00:08:28.153
JEREMY: Great.
00:08:28.173 –> 00:08:30.833
JEREMY: So then what is your specialty now?
00:08:30.853 –> 00:08:35.253
JEREMY: And how long ago was that that you started Clutch?
00:08:36.073 –> 00:08:39.013
NATASHA: I started the Clutch VA about a year ago.
00:08:39.033 –> 00:08:57.573
NATASHA: And then as you can imagine with the newborn, things kind of lulled for a little while, but now she’s older and getting back into promoting myself and promoting my business and letting people know what I have to offer and how I can help them.
00:08:57.733 –> 00:08:58.093
NATASHA: So.
00:08:58.113 –> 00:08:59.653
JEREMY: Awesome.
00:09:00.153 –> 00:09:00.913
JEREMY: So yeah.
00:09:00.933 –> 00:09:03.253
JEREMY: So what’s your specialty?
00:09:03.273 –> 00:09:09.093
JEREMY: A lot of the assistants, they start off, they kind of do a little bit of everything, virtual assistants with multiple clients.
00:09:09.933 –> 00:09:21.233
JEREMY: And then they kind of hone in on, okay, you know, I’m a graphic designer, a virtual assistant, or I’m a scheduling assistant, or, you know, project management or event management, virtual assistant.
00:09:21.253 –> 00:09:22.873
JEREMY: So what’s kind of your specialty?
00:09:23.493 –> 00:09:26.653
NATASHA: So my specialty is client service management.
00:09:26.673 –> 00:09:32.473
NATASHA: So I kind of noticed in the VA industry, it’s all about, you know, automation.
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NATASHA: And automation is great.
00:09:34.593 –> 00:09:54.433
NATASHA: We love and we need automation, but actually building those human connections and human relationships was kind of lacking in the industry because, you know, your CRM automatically sends out your follow-up email or they automatically send out a prepared thank you note or something like that.
00:09:54.953 –> 00:10:04.973
NATASHA: So I just, I was feeling like something was missing as far as that human connection and building relationships with your clients in order to retain your clients.
00:10:06.073 –> 00:10:16.853
NATASHA: And that’s really something that I learned as a sales student when I was a minor and in sales is your number one thing in order to close a deal, you have to build a relationship with people.
00:10:16.873 –> 00:10:21.853
NATASHA: People have to trust you and want to come back to you and return to you for business.
00:10:21.873 –> 00:10:27.133
NATASHA: So client service relations is very near and dear to my heart.
00:10:27.233 –> 00:10:28.753
NATASHA: I love to take care of people.
00:10:28.773 –> 00:10:31.973
NATASHA: I’m a natural caregiver by nature.
00:10:32.013 –> 00:10:39.093
NATASHA: So I just love to talk to people and build those relationships and kind of make sure that they have everything that they need.
00:10:41.153 –> 00:10:50.013
JEREMY: And how many clients do you have or is it kind of, you know, vary depending on season?
00:10:51.113 –> 00:11:10.393
NATASHA: So right now I have four stable clients and then I also offer VIP days or where I offer a certain amount of hours where people can have me do bulk administrative tasks for them or ad hoc tasks.
00:11:10.593 –> 00:11:11.853
NATASHA: So things of that nature.
00:11:11.873 –> 00:11:24.073
NATASHA: So I have four main clients that I work with now, but then I also offer those VIP days for people who are not quite ready to commit to a long-term VA or don’t need one at this point in their business.
00:11:24.853 –> 00:11:25.293
JEREMY: Interesting.
00:11:25.313 –> 00:11:26.173
JEREMY: I really like that idea.
00:11:26.193 –> 00:11:30.033
JEREMY: So it’s kind of like project-based, like, hey, I have this project I need help with.
00:11:30.173 –> 00:11:31.493
JEREMY: Can you crank it out?
00:11:31.593 –> 00:11:32.933
NATASHA: Yeah, exactly.
00:11:35.493 –> 00:11:50.293
JEREMY: Well, what’s maybe a good tip for assistants listening as you’ve transitioned into this world and really jumped out on your own?
00:11:50.313 –> 00:11:51.733
JEREMY: Like you said, take a leap of faith.
00:11:52.313 –> 00:12:04.393
JEREMY: What’s a good tip for those who are thinking, you know what, I want to either leave my full-time job and be a virtual assistant and get my own clients or whatever, or I just want to do a little bit on the side and have a little bit of extra income.
00:12:04.413 –> 00:12:07.773
JEREMY: What’s your number one tip for becoming a virtual assistant?
00:12:08.613 –> 00:12:11.733
NATASHA: Yeah, my number one tip is to keep going.
00:12:11.753 –> 00:12:14.333
NATASHA: So keep putting yourself out there.
00:12:14.353 –> 00:12:16.833
NATASHA: Keep letting people know what you have to offer.
00:12:18.073 –> 00:12:23.913
NATASHA: Because if you don’t put yourself out there, people don’t know what you can do for them, and they don’t know how you can help.
00:12:24.413 –> 00:12:28.233
NATASHA: So my number one tip is just to keep going, keep putting yourself out there.
00:12:28.253 –> 00:12:29.213
NATASHA: Don’t be afraid.
00:12:29.713 –> 00:12:33.613
NATASHA: Don’t spend 30 minutes on a graphic that you want to do.
00:12:34.113 –> 00:12:42.293
NATASHA: Like just be clear about what you offer, and just put it out there and let people know that you can help them.
00:12:43.933 –> 00:12:45.893
JEREMY: Great, great tips.
00:12:46.213 –> 00:12:49.073
JEREMY: What about remote work?
00:12:49.213 –> 00:12:56.913
JEREMY: You know, you have little kids at home, you know, I’m sure you have eight hours of uninterrupted time, you know, to get all your work done.
00:12:58.113 –> 00:12:59.493
JEREMY: I wish.
00:12:59.513 –> 00:13:03.153
JEREMY: What’s your best tips for those listening that are working from home?
00:13:04.153 –> 00:13:06.953
NATASHA: Yeah, I would say time management.
00:13:07.073 –> 00:13:13.253
NATASHA: And even, you know, with that time management, you also have to give yourself grades, especially if you have children.
00:13:13.273 –> 00:13:23.233
NATASHA: Because we know as parents, things don’t always go as planned, even if we plan our day, you know, by the minute or by the hour, something is going to go awry.
00:13:23.233 –> 00:13:34.493
NATASHA: So give yourself grace for those times, but do try to plan out your day and have that time management that’s going to help you, you know, navigate the day pretty well.
00:13:37.893 –> 00:13:57.033
JEREMY: Well, what’s a fun story about a project that you had to tackle, you know, for one of your clients that maybe was something that they were, like, in shock and awe of, like, wait, how did you do that remotely?
00:13:57.433 –> 00:13:58.233
JEREMY: You know what I’m saying?
00:13:58.253 –> 00:14:02.893
JEREMY: Like, a lot of people are like, well, I need an assistant, but I don’t know if I can do a remote assistant.
00:14:02.913 –> 00:14:03.973
JEREMY: I need them here, right?
00:14:03.993 –> 00:14:05.053
JEREMY: I need them on site.
00:14:05.073 –> 00:14:05.973
JEREMY: I don’t know, you know.
00:14:06.433 –> 00:14:23.993
JEREMY: So what’s something that maybe you’ve done remotely that people in general or maybe a client has said, you know what, I don’t know that that’s, maybe they had doubts that it could be done from, you know, a different virtual, physical environment.
00:14:25.013 –> 00:14:40.233
NATASHA: Yeah, I would say the main thing I run into with some of my clients is like, I wouldn’t say, well, taking phone calls or answering their phone calls or checking their voicemail and making sure like their voicemails are cleared.
00:14:40.813 –> 00:14:47.473
NATASHA: Sometimes that could be tricky for a lot of clients, especially like when they’re in a different time zone and things of that nature.
00:14:47.993 –> 00:14:54.513
NATASHA: But now we have great technology like Ring Central and we have the Google.
00:14:55.153 –> 00:15:01.213
NATASHA: So we have things that can help us, you know, with technology so that that’s not an issue.
00:15:01.213 –> 00:15:07.213
NATASHA: So I would say if there is a client out there, there’s nervous about someone taking their calls.
00:15:08.513 –> 00:15:11.093
NATASHA: You know, we have great technology that can help us.
00:15:11.093 –> 00:15:21.613
NATASHA: I’m a big fan of Ring Central, so that’s a great technology that you can use in order to manage your phone calls if you have big call volumes.
00:15:23.013 –> 00:15:28.513
JEREMY: And what’s, share a little bit more about that, like how do you specifically use that Ring Central?
00:15:29.353 –> 00:15:34.973
NATASHA: Yeah, so basically it’s like an app almost that you can put on.
00:15:34.993 –> 00:15:38.493
NATASHA: Like I have an app on my cell phone via Ring Central.
00:15:38.513 –> 00:15:45.513
NATASHA: You can also do it on your desktop and you can literally take someone else’s calls in real time.
00:15:45.993 –> 00:15:53.433
NATASHA: So it’s basically like a phone hub, you know, for your calls, your voicemails and things of that nature.
00:15:53.453 –> 00:15:57.353
NATASHA: You can even send text messages through the app as well.
00:15:57.373 –> 00:16:01.133
NATASHA: So it’s kind of like I’m in the office, but I’m not there.
00:16:01.753 –> 00:16:10.733
NATASHA: So someone will never know that I’m not in my client’s actual, you know, physical office because I can do everything on my cell phone.
00:16:11.333 –> 00:16:11.833
JEREMY: Gotcha.
00:16:12.273 –> 00:16:12.673
JEREMY: Yeah.
00:16:13.673 –> 00:16:14.093
JEREMY: Awesome.
00:16:15.273 –> 00:16:20.093
JEREMY: Well, talk a little bit about serving others in business.
00:16:20.333 –> 00:16:33.473
JEREMY: And, you know, I know being an assistant, you know, a lot of times we have to put ourselves on the back burner while we’re trying to help others and we’re not in the spotlight.
00:16:34.653 –> 00:16:37.013
JEREMY: Yeah, share a little bit of your thoughts on that.
00:16:39.833 –> 00:16:42.413
NATASHA: So serving others is very big for me.
00:16:42.993 –> 00:16:47.393
NATASHA: Like I said before, I’m a big caregiver by nature.
00:16:47.413 –> 00:16:52.793
NATASHA: I just love taking care of people and making sure that they have everything that they need.
00:16:52.913 –> 00:16:58.793
NATASHA: And most of the greatest leaders that I have worked for before were servants first.
00:16:58.793 –> 00:17:11.473
NATASHA: So people who are not afraid to get down in the trenches, with the people that they work for and not afraid to learn from the people that they work with is a great quality to have.
00:17:11.913 –> 00:17:15.713
NATASHA: So definitely serving first will make you a great leader.
00:17:15.713 –> 00:17:27.713
NATASHA: I don’t know if you heard the term of servant leader, but I 100% stand behind that term of being a servant leader or a servant leader because you can’t lead without serving first.
00:17:30.133 –> 00:17:30.533
JEREMY: Love it.
00:17:30.553 –> 00:17:31.073
JEREMY: Well said.
00:17:31.093 –> 00:17:46.933
JEREMY: What, if you could put a message to all assistants of the world, virtual or in office, you know, all the above on a billboard, what would that message say?
00:17:48.313 –> 00:17:49.533
NATASHA: That’s a great one.
00:17:49.633 –> 00:17:50.293
NATASHA: I love it.
00:17:50.833 –> 00:17:55.313
NATASHA: So a message from all of the assistants of the world to everyone in the world?
00:17:55.793 –> 00:17:57.673
JEREMY: Yeah, two assistants.
00:17:58.113 –> 00:17:58.733
JEREMY: Oh, two assistants.
00:17:58.753 –> 00:17:59.813
JEREMY: Two assistants, yeah.
00:17:59.833 –> 00:18:08.973
JEREMY: Like if it was all the assistants were driving to work and they passed the same billboard on their way to work to deal with their crazy bosses, what would you say?
00:18:09.993 –> 00:18:21.873
NATASHA: Yeah, I would probably say, I would probably go back to the quote of Romans 12-13 to share in the needs of the Lord’s people.
00:18:21.953 –> 00:18:33.053
NATASHA: I mean, whether you’re a believer or not, it’s kind of human nature or a part of your moral compass to help those who need help.
00:18:33.053 –> 00:18:54.053
NATASHA: So even if you’re going to a place of business where you don’t really like your boss, you’re not really getting along with them or you’re trying to plan your escape, while you’re there, don’t think of it as you’re serving them, you’re serving the clients that they serve, their patrons.
00:18:54.053 –> 00:19:03.673
NATASHA: So you’re taking care of their business, but you’re not necessarily giving all of your time and energy and effort to them.
00:19:03.693 –> 00:19:06.293
NATASHA: It’s for a bigger cause, I would say.
00:19:06.313 –> 00:19:16.693
NATASHA: So everything is for the greater good of humanity whenever you go to work, and you serve others, and you meet their needs, and you practice hospitality.
00:19:16.713 –> 00:19:21.853
NATASHA: So it’s like the golden rule, you will want to treat others how you want it to be treated.
00:19:21.893 –> 00:19:23.993
NATASHA: So that’s what I would say.
00:19:24.473 –> 00:19:29.653
NATASHA: Just treat others how you want to be treated, practice hospitality, and give people what they need.
00:19:31.453 –> 00:19:31.893
JEREMY: Love it.
00:19:31.913 –> 00:19:41.173
JEREMY: Yeah, I like that thought of, you know, it’s not just supporting and serving your executive, who you directly work for.
00:19:41.193 –> 00:19:42.413
NATASHA: Exactly.
00:19:42.933 –> 00:20:00.613
JEREMY: But it’s actually like your service to them, and your support of them is actually has ramifications to the team, to the organization, to the customers, to people they interact with.
00:20:00.613 –> 00:20:02.253
JEREMY: So yeah, that’s well said.
00:20:02.273 –> 00:20:03.433
JEREMY: Thanks for sharing.
00:20:03.873 –> 00:20:04.853
NATASHA: That’s what I would say.
00:20:04.873 –> 00:20:06.373
NATASHA: I would say it’s bigger than you.
00:20:06.553 –> 00:20:07.433
NATASHA: That’s what I would say.
00:20:07.453 –> 00:20:08.113
JEREMY: There you go.
00:20:08.213 –> 00:20:10.493
JEREMY: See, you just had to talk it out.
00:20:10.513 –> 00:20:11.573
NATASHA: It’s bigger than you.
00:20:11.593 –> 00:20:17.113
JEREMY: You just had to talk it out, and then you could come up with a little tagline for the actual billboard.
00:20:17.293 –> 00:20:19.273
NATASHA: Yes, that’s my tagline.
00:20:19.293 –> 00:20:20.313
NATASHA: It’s bigger than you.
00:20:21.013 –> 00:20:21.473
JEREMY: Love it.
00:20:21.733 –> 00:20:22.133
JEREMY: Love it.
00:20:22.153 –> 00:20:23.493
JEREMY: Man, these are some good ideas.
00:20:23.513 –> 00:20:26.013
JEREMY: I’m going to have to start a billboard company.
00:20:26.033 –> 00:20:26.833
NATASHA: You should.
00:20:26.853 –> 00:20:27.413
NATASHA: You should.
00:20:27.433 –> 00:20:30.973
JEREMY: I’m getting all these good ideas from some guests like you.
00:20:30.973 –> 00:20:33.513
JEREMY: So, cool.
00:20:33.533 –> 00:20:43.433
JEREMY: Well, yeah, I think it’s been great to chat, and best of luck in your business and with your little kiddos.
00:20:43.713 –> 00:20:48.373
JEREMY: And thank you so much for joining us on the show.
00:20:49.073 –> 00:20:50.273
JEREMY: Where can people reach out?
00:20:50.293 –> 00:20:58.533
JEREMY: What’s the best way for people to reach out if they just want to connect and say hi, or maybe they’re thinking, hey, my executive, or I need a virtual assistant?
00:20:59.173 –> 00:20:59.913
NATASHA: Yeah, for sure.
00:20:59.933 –> 00:21:01.493
NATASHA: So I’m on all the socials.
00:21:01.513 –> 00:21:02.633
NATASHA: Well, except X.
00:21:03.193 –> 00:21:06.033
NATASHA: I’ve never really been to Twitter slash X.
00:21:06.993 –> 00:21:11.473
NATASHA: So Instagram, I’m really active on Instagram.
00:21:11.953 –> 00:21:14.953
NATASHA: It’s the Clutch underscore VA.
00:21:15.933 –> 00:21:19.813
NATASHA: And on Facebook, Natasha Williams Boyd is just my name.
00:21:20.013 –> 00:21:20.813
NATASHA: I’m also on LinkedIn.
00:21:22.093 –> 00:21:27.553
NATASHA: So yeah, all of the LinkedIn, Facebook, Instagram, you can find me there.
00:21:28.773 –> 00:21:29.233
JEREMY: Perfect.
00:21:29.253 –> 00:21:42.273
JEREMY: And I will definitely add those links in the show notes at leaderassistant.com/275, leaderassistant.com/275.
00:21:42.493 –> 00:21:44.533
JEREMY: Natasha, thank you so much for your time.
00:21:44.553 –> 00:21:48.153
JEREMY: Do you have any questions for me before I let you go?
00:21:49.153 –> 00:21:51.933
NATASHA: I don’t, but thank you so much for this.
00:21:51.953 –> 00:21:59.293
NATASHA: This is awesome that you highlight different people in administration, and we sincerely, you know, thank you for this.
00:21:59.313 –> 00:22:00.073
NATASHA: This is great.
00:22:01.533 –> 00:22:02.293
JEREMY: You’re welcome.
00:22:02.293 –> 00:22:03.193
JEREMY: It’s my pleasure.
00:22:03.373 –> 00:22:06.993
JEREMY: And we’ll hope to meet up in person someday.
00:22:07.253 –> 00:22:10.313
JEREMY: And yeah, love to love to stay in touch.
00:22:10.833 –> 00:22:11.813
NATASHA: Yes, of course.
00:22:11.833 –> 00:22:11.973
NATASHA: Thanks.
00:22:22.652 –> 00:22:25.112
NATASHA: Please review on Apple Podcasts.
