Gabriel Francisco is an executive assistant and a seasoned globetrotter, leveraging almost two decades of international speaking engagements, teaching endeavors, and business relationships that enrich his professional tapestry.
In this episode of The Leader Assistant Podcast, Gabriel talks about developing your soft skills, joy in the workplace, being a culture manager, and tips on public speaking and performance.
LEADERSHIP QUOTE
A jack of all trades is a master of none, but oftentimes better than a master of one.
– William Shakespeare
CONNECT WITH GABRIEL
ABOUT GABRIEL
Gabriel Francisco, an Executive Assistant with nearly a decade of experience supporting CEOs, charts his professional journey not in mere tasks but in the symphony of frequencies, the hues of colors, and the resonance of sounds that accompany each endeavor. A self-taught maestro of administrative finesse, he has honed his craft through years of immersion in the corporate whirlwind, orchestrating harmony in the chaos of executive demands.
With a movement career spanning over fifteen years, Gabriel has transcended the conventional boundaries of administrative support, embracing a holistic approach that unlocks the full professional potential of those he serves. His tenure as an all-star admin is marked by a relentless pursuit of excellence, a commitment to efficiency, and an innate ability to anticipate needs before they arise.
Beyond his role as a gatekeeper and facilitator, Gabriel is a seasoned globetrotter, leveraging almost two decades of international speaking engagements, teaching endeavors, and business relationships that enrich his professional tapestry. His journey has not merely been about navigating boardrooms and conference calls but about fostering meaningful connections, bridging cultural divides, and leaving an indelible mark on the global business landscape.
In Gabriel’s world, being an Executive Assistant isn’t just a job—it’s a joy, a calling to orchestrate success, and a commitment to crafting a symphony of achievement in every task.
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Visit leaderassistant.com/nova to learn more and secure your spot!
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EPISODE TRANSCRIPT
00:00:00.140 –> 00:00:04.700
GABRIEL: Hey, I’m Gabriel Francisco, and today’s quote comes from William Shakespeare.
00:00:04.700 –> 00:00:10.200
GABRIEL: A jack of all trades is a master of none, but oftentimes better than a master of one.
00:00:16.583 –> 00:00:24.143
<v SPEAKER_3>The Leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
00:00:32.303 –> 00:00:36.803
JEREMY: Are you a strategic senior executive assistant thinking about what’s next?
00:00:36.803 –> 00:00:45.603
JEREMY: Whether you’re ready for a promotion or loving the job you’re in, NOVA Chief of Staff’s certification course may be just the resource you’re hungry for.
00:00:45.603 –> 00:01:02.703
JEREMY: With over 400 students across 20 countries and rave reviews, students graduate from NOVA’s hands-on, self-paced online course with the confidence, knowledge, and power to make the move to Chief of Staff for their executive.
00:01:02.703 –> 00:01:04.243
JEREMY: But don’t take my word for it.
00:01:04.243 –> 00:01:14.363
JEREMY: Visit leaderassistant.com/nova to find countless testimonials, the course syllabus, and lots of free resources to support you in your career journey.
00:01:14.363 –> 00:01:16.943
JEREMY: Hey friends, welcome to The Leader Assistant Podcast.
00:01:16.943 –> 00:01:26.383
JEREMY: It’s episode 293, and you can check out the show notes for this episode at leaderassistant.com/293, leaderassistant.com/293.
00:01:28.083 –> 00:01:35.123
JEREMY: I’m your host, Jeremy Burrows, and today I’m very excited to be speaking with Gabriel Francisco.
00:01:35.123 –> 00:01:43.823
JEREMY: Gabriel is EA to the CEO at Triple Bar, and Gabriel has a very interesting story that I’m excited to get into.
00:01:43.823 –> 00:01:45.563
JEREMY: So welcome to the show.
00:01:45.563 –> 00:01:46.503
GABRIEL: Thank you so much, Jeremy.
00:01:46.503 –> 00:01:48.243
GABRIEL: I’m stoked to be here.
00:01:48.243 –> 00:01:49.763
JEREMY: What part of the world are you in?
00:01:50.363 –> 00:01:51.763
GABRIEL: So I’m from the Bay Area.
00:01:51.763 –> 00:01:57.043
GABRIEL: I’ve lived in San Francisco for a while, and post-COVID, I’m on the East Bay.
00:01:57.043 –> 00:02:00.863
GABRIEL: So I’m Emeryville, Oakland-based these days.
00:02:00.863 –> 00:02:01.763
JEREMY: Nice, nice.
00:02:02.083 –> 00:02:05.023
JEREMY: I apologize if you hear fireworks in the background.
00:02:05.023 –> 00:02:14.843
JEREMY: We are recording this the night, the eve of the 4th of July, and in my neighborhood in Kansas City, Missouri, people just shoot fireworks all day every day for like a week.
00:02:14.843 –> 00:02:18.763
JEREMY: So if you hear any loud booms, I’m probably okay.
00:02:21.023 –> 00:02:21.363
JEREMY: Awesome.
00:02:21.363 –> 00:02:23.503
JEREMY: Well, super excited to dive in.
00:02:23.503 –> 00:02:26.323
JEREMY: Tell us a little bit about you personally.
00:02:27.383 –> 00:02:33.423
JEREMY: What’s maybe your favorite thing to do in the city when you’re not working?
00:02:33.423 –> 00:02:34.023
GABRIEL: Sure.
00:02:34.023 –> 00:02:38.863
GABRIEL: Probably unsurprisingly, as we’ll get into more, my favorite thing to do is dance.
00:02:38.883 –> 00:02:41.863
GABRIEL: I love music.
00:02:41.863 –> 00:02:43.863
GABRIEL: I love bringing people together.
00:02:43.863 –> 00:02:48.783
GABRIEL: I love creating safe spaces for people to drop into joy.
00:02:48.783 –> 00:02:55.583
GABRIEL: And usually that means within self and other, connecting with space and time and people.
00:02:55.583 –> 00:02:59.283
GABRIEL: Yeah, I’m really into music and movement.
00:02:59.283 –> 00:02:59.663
JEREMY: Awesome.
00:02:59.683 –> 00:03:00.223
JEREMY: Awesome.
00:03:00.223 –> 00:03:06.123
JEREMY: And yeah, we’ll definitely get in to more of that before.
00:03:06.123 –> 00:03:09.743
JEREMY: But yeah, I guess I’ll dive a little deeper there before I jump into your career.
00:03:09.743 –> 00:03:15.863
JEREMY: So what was the initial music loving push?
00:03:16.143 –> 00:03:20.843
JEREMY: Like what got you into music initially and dance?
00:03:20.843 –> 00:03:24.283
GABRIEL: My mom tells me this story when I was really young.
00:03:24.283 –> 00:03:33.703
GABRIEL: I started speaking quite young and I don’t know if I was three, four, five, but she was washing dishes in the kitchen and all of a sudden I said, what’s that?
00:03:33.703 –> 00:03:37.863
GABRIEL: And she got really worried about me and she turned down the music and she says, what’s wrong?
00:03:37.863 –> 00:03:38.543
GABRIEL: What’s wrong, honey?
00:03:38.543 –> 00:03:40.703
GABRIEL: And I said, that, what’s that?
00:03:40.983 –> 00:03:43.743
GABRIEL: And she turned it back up and she’s like, oh, that’s music.
00:03:44.883 –> 00:03:47.243
GABRIEL: And she tells me, I said, music?
00:03:47.243 –> 00:03:49.323
GABRIEL: I love music.
00:03:49.323 –> 00:04:04.363
GABRIEL: And so ever since a very young age, I just felt a very deep connection and resonance with sound and how it hits the body and how it travels through space and what it does to us as humans.
00:04:04.363 –> 00:04:14.983
GABRIEL: You know, from a baby in diapers doing a little bounce and, you know, to as we get older and even that it’s, it’s the original form of communication.
00:04:14.983 –> 00:04:24.943
GABRIEL: Before we were carving on the inside of caves or creating our really early languages, like dance was the public service announcement of the original peoples.
00:04:24.943 –> 00:04:26.003
JEREMY: Yeah.
00:04:27.703 –> 00:04:28.083
JEREMY: Awesome.
00:04:28.083 –> 00:04:33.183
JEREMY: So then as you got older, was it certain types of music?
00:04:33.183 –> 00:04:37.903
JEREMY: Was it, you know, did you start getting into actually like playing instruments?
00:04:39.203 –> 00:04:40.123
JEREMY: Singing?
00:04:40.303 –> 00:04:42.843
JEREMY: What different elements of music?
00:04:42.843 –> 00:04:46.243
GABRIEL: I grew up in a quite shy.
00:04:46.243 –> 00:04:53.023
GABRIEL: And it wasn’t until I was about 17, senior in high school, that I found out about dance.
00:04:53.263 –> 00:04:55.123
GABRIEL: And I was just instantly hooked.
00:04:55.123 –> 00:05:07.043
GABRIEL: Moving my body to music that I loved, just unlocked a whole part of me and sent me like a fireball, spiraling down a trajectory that led me around the world for over a decade and a half.
00:05:08.403 –> 00:05:08.743
JEREMY: Wow.
00:05:08.743 –> 00:05:13.443
JEREMY: So that was your career then, your primary career?
00:05:13.443 –> 00:05:14.183
GABRIEL: Yeah.
00:05:14.183 –> 00:05:14.903
GABRIEL: Yeah.
00:05:14.903 –> 00:05:15.903
GABRIEL: My father’s a doctor.
00:05:15.903 –> 00:05:16.903
GABRIEL: My mom’s a teacher.
00:05:16.903 –> 00:05:21.463
GABRIEL: So helping and healing has been like ingrained in my soul.
00:05:21.463 –> 00:05:25.943
GABRIEL: And I thought I was going to be a doctor until I saw my first cadaver.
00:05:25.943 –> 00:05:28.463
GABRIEL: And then I made a hard left.
00:05:28.463 –> 00:05:35.943
GABRIEL: And yeah, I was in the dance department of Sonoma State and Long Beach State University.
00:05:36.523 –> 00:05:38.923
GABRIEL: And that opened up my career.
00:05:38.923 –> 00:05:46.403
GABRIEL: And when I was 20 years old, I got my first invitation overseas to start teaching in Europe.
00:05:47.443 –> 00:05:48.543
JEREMY: Wow.
00:05:48.543 –> 00:05:49.183
JEREMY: That’s great.
00:05:49.183 –> 00:05:51.823
JEREMY: So how long did you teach?
00:05:51.823 –> 00:05:56.423
GABRIEL: So about 16 years.
00:05:56.423 –> 00:06:02.283
GABRIEL: A lot of dancers and choreographers like myself, you know, that we go tour to tour.
00:06:02.283 –> 00:06:07.323
GABRIEL: And in between time, we like, well, you know, some of them are servers at restaurants or Starbucks.
00:06:07.323 –> 00:06:12.223
GABRIEL: And I just wanted to spend my lifetime inspiring others.
00:06:12.223 –> 00:06:14.043
GABRIEL: So it was life on tour.
00:06:14.043 –> 00:06:15.723
GABRIEL: I never looked back.
00:06:15.723 –> 00:06:21.643
GABRIEL: When I got my first gig in Switzerland, the summer of 2000, it was like, like Matrix.
00:06:21.643 –> 00:06:36.563
GABRIEL: I could just see all these timelines and how I could create a sustainable life going from country to country and city to city, just inspiring people through movement and music.
00:06:38.203 –> 00:06:38.663
JEREMY: That’s awesome.
00:06:38.663 –> 00:06:50.543
JEREMY: So I’m sure, you know, as I am wondering, I dug into your bio a little bit, but I didn’t want to get too into it because I wanted to have a fresh conversation and learn more about your story live on the show.
00:06:50.543 –> 00:07:06.963
JEREMY: But as, as I’m wondering, and as I’m sure assistants listening are wondering, you know, how, how in the heck did you get from that career and that world to becoming an assistant?
00:07:06.963 –> 00:07:07.663
GABRIEL: Right.
00:07:07.663 –> 00:07:21.163
GABRIEL: Yeah, that’s quite a leap from being a full-time international artist to, you know, this, this new age kind of half butler, half secretary, executive assistant to CEO.
00:07:21.783 –> 00:07:24.203
GABRIEL: I’ve also supported ultra-high net worth individuals.
00:07:24.203 –> 00:07:29.243
GABRIEL: And so, yeah, bringing all that to the table, what, what led to that?
00:07:29.263 –> 00:07:31.903
GABRIEL: I got, yeah, it’s wild.
00:07:31.903 –> 00:07:34.643
GABRIEL: I got my, I guess you call it a lucky break.
00:07:36.943 –> 00:07:45.663
GABRIEL: When I moved home, when I retired from being an international choreographer, I was living in the Bay Area and this is like, you know, startup CEO central.
00:07:45.663 –> 00:07:56.303
GABRIEL: And so a friend of a friend was the managing partner at a VC, at a VC company startup.
00:07:56.303 –> 00:08:12.323
GABRIEL: And they needed someone who knew time zones, could be a calendar ninja, knew like planes, trains and automobiles, could really function on a high level and emailing everything.
00:08:12.323 –> 00:08:19.563
GABRIEL: And the funny thing about this is for 16 years, I was my own international executive assistant.
00:08:19.843 –> 00:08:23.163
GABRIEL: I was booking meetings with television.
00:08:23.163 –> 00:08:28.003
GABRIEL: I was on my own international flights every single weekend to different cities being on time.
00:08:28.003 –> 00:08:32.623
GABRIEL: You know, I lived in Switzerland, so punctuality is like ingrained in me now.
00:08:32.623 –> 00:08:37.123
GABRIEL: And so they heard about what I’ve been and what I do.
00:08:37.123 –> 00:08:39.023
GABRIEL: And they were really open minded.
00:08:39.023 –> 00:08:41.443
GABRIEL: And so they brought me on.
00:08:41.443 –> 00:08:45.783
GABRIEL: And I realized that I was made for this.
00:08:46.223 –> 00:08:48.783
GABRIEL: I was at a past job interview.
00:08:49.303 –> 00:08:51.323
GABRIEL: They asked me this really cool question.
00:08:51.323 –> 00:08:59.723
GABRIEL: And they’re like, did being an executive assistant, you know, did you find being an executive assistant or did being an executive assistant find you?
00:08:59.723 –> 00:09:05.463
GABRIEL: And I really feel that this secondary calling just scooped me up.
00:09:05.463 –> 00:09:15.403
GABRIEL: Because what I’ve done my entire life as a choreographer and dance teacher is unlock the somatic potential in people.
00:09:15.403 –> 00:09:17.283
GABRIEL: I’ve unlocked the mover within.
00:09:18.163 –> 00:09:27.183
GABRIEL: And what I do professionally as an executive assistant is I unlock the professional capacity, the efficiency.
00:09:27.183 –> 00:09:33.063
GABRIEL: I bring about a whole other level, and we’ll talk about joy and enjoyment later.
00:09:33.203 –> 00:09:45.883
GABRIEL: But by taking off all of the low and mid-tier tasks off my CEO or C-Suite’s to-do list, they get to focus on these really high-level, nuanced work.
00:09:45.883 –> 00:09:49.683
GABRIEL: So I get to unlock them in a way.
00:09:49.683 –> 00:09:56.623
GABRIEL: And another topic I really want to talk about later is just also being like a like a like a culture manager.
00:09:56.623 –> 00:10:04.023
GABRIEL: I really love startup life, although all the companies I’ve worked for have been like under 100, 200 employees.
00:10:04.023 –> 00:10:12.203
GABRIEL: And what that lets me do as being the right-hand man, woman or person behind the CEO is I have total purview of the company.
00:10:12.203 –> 00:10:21.003
GABRIEL: And so I get to really have a hands-on effect in the happiness and connectivity of the entire org.
00:10:21.003 –> 00:10:30.303
GABRIEL: And so the blending of what I’ve done and what I am now, for me, is just so seamless.
00:10:30.303 –> 00:10:31.903
JEREMY: Yeah.
00:10:31.903 –> 00:10:34.523
JEREMY: Yeah, when you put it that way, it definitely makes a lot of sense.
00:10:34.523 –> 00:10:39.283
JEREMY: I love how you’re like, oh, I was my own assistant, doing all that stuff for myself.
00:10:39.283 –> 00:10:42.083
JEREMY: And then it’s like you just transfer to doing it for someone else.
00:10:42.083 –> 00:10:44.583
JEREMY: So that’s interesting.
00:10:44.583 –> 00:10:53.143
JEREMY: So, okay, so let’s dive into, well, first of all, how long now have you, did you kind of make that transition or how long have you been an assistant now?
00:10:53.863 –> 00:10:54.423
GABRIEL: Sure.
00:10:54.423 –> 00:10:59.743
GABRIEL: And I really felt I was just so lucky and so blessed, and I really dove in on a high level.
00:10:59.743 –> 00:11:07.223
GABRIEL: My first job was working with the managing partner and CEO of a fund.
00:11:07.223 –> 00:11:16.943
GABRIEL: And so I was on the CEO level from the get-go, even though I was just learning so much, my learning curve was parabolic and I’m still learning.
00:11:16.943 –> 00:11:20.643
GABRIEL: As an EA, I think we know that we’re never done.
00:11:20.643 –> 00:11:21.543
GABRIEL: We’re never done learning.
00:11:21.643 –> 00:11:23.243
GABRIEL: We are forever students.
00:11:23.243 –> 00:11:26.843
GABRIEL: But I was blessed to be on an elevated level from the beginning.
00:11:26.843 –> 00:11:31.683
GABRIEL: And so I’ve only supported different CEOs and founders.
00:11:31.683 –> 00:11:34.063
GABRIEL: And I think I’m going on my ninth year.
00:11:34.063 –> 00:11:35.023
JEREMY: Okay.
00:11:35.023 –> 00:11:35.403
GABRIEL: Yeah.
00:11:35.403 –> 00:11:37.883
GABRIEL: And COVID shook us up.
00:11:37.883 –> 00:11:42.523
GABRIEL: There’s a lot of people who their companies got crunched and I was one of them.
00:11:42.523 –> 00:11:47.523
GABRIEL: I had a liquidated office in downtown San Francisco and that was a really tough time.
00:11:47.523 –> 00:11:53.383
GABRIEL: And then I had to transition to remote EA, which was a whole nother learning curve and in and of itself.
00:11:53.383 –> 00:11:55.223
GABRIEL: Super grateful for that.
00:11:55.223 –> 00:11:58.543
GABRIEL: And now I found myself back in the office.
00:11:58.543 –> 00:12:01.243
GABRIEL: But yeah, nine years, give or take.
00:12:01.243 –> 00:12:02.163
JEREMY: Nice.
00:12:02.163 –> 00:12:03.303
JEREMY: Nice.
00:12:03.303 –> 00:12:09.843
JEREMY: Well, what we’ll get in the culture manager, we’ll get into join in the workspace.
00:12:09.843 –> 00:12:12.743
JEREMY: What I want to kind of start off with soft skills though.
00:12:13.443 –> 00:12:23.323
JEREMY: What do you, in your mind, what are the key soft skills and how have you developed your soft skills in your choreographer career?
00:12:23.323 –> 00:12:27.803
JEREMY: And then now obviously transition to your assistant career.
00:12:28.963 –> 00:12:29.423
GABRIEL: Yeah.
00:12:29.423 –> 00:12:29.663
GABRIEL: Yeah.
00:12:29.663 –> 00:12:36.663
GABRIEL: Being a dance teacher as well as an EA to CEO, and finding all of these connections.
00:12:37.823 –> 00:12:40.423
GABRIEL: Soft skills have been paramount in my work.
00:12:40.543 –> 00:12:45.903
GABRIEL: And I think soft skills are paramount on any level of EA.
00:12:45.903 –> 00:12:55.223
GABRIEL: Tactically speaking, being, like I said, being a calendar ninja, adaptability, creativity, and attention to detail.
00:12:55.223 –> 00:13:05.383
GABRIEL: And then personally speaking, and this is really what can’t be taught, is emotional intelligence and empathy and communication.
00:13:05.383 –> 00:13:16.303
GABRIEL: You know, teaching around the world, I’ve had to communicate to people in multiple countries and ethnic backgrounds and really diverse origin.
00:13:16.303 –> 00:13:29.783
GABRIEL: I remember, you know, one week I would be teaching in London, and then I would fly to Romania, and they, to drop me off at the airport, they had to drive through this village where like gyps, like the birthplace of gypsies.
00:13:29.783 –> 00:13:49.783
GABRIEL: And just to like see that, that massive, that’s just, it’s mind-blowing, you know, the different cultures and different peoples and where they’re from, and getting to communicate to them taught me a really beautiful lesson of, or skill to meet people with where they’re at.
00:13:49.783 –> 00:13:54.063
GABRIEL: And I always go above and beyond to meet them with kindness.
00:13:55.843 –> 00:13:59.563
GABRIEL: That is the most important soft skill beyond all else.
00:13:59.563 –> 00:14:06.663
GABRIEL: Doesn’t matter if you’re working with the janitor or someone off TaskRabbit, or it’s your CSO.
00:14:06.663 –> 00:14:12.703
GABRIEL: You know, just really approaching it with kindness and meeting people with wherever they’re at.
00:14:12.703 –> 00:14:16.143
GABRIEL: I think as an EA, we’re constantly code-switching.
00:14:16.143 –> 00:14:21.283
GABRIEL: We’re constantly changing up how we do, what we do based upon who we’re speaking to.
00:14:22.743 –> 00:14:31.383
GABRIEL: And so, yeah, when it comes to soft skills, I just think they’re so paramount in our world as an EA.
00:14:32.243 –> 00:14:33.623
JEREMY: Yeah.
00:14:33.623 –> 00:14:52.003
JEREMY: What’s been maybe even something practically when it comes to your career in dance that maybe even a tactical thing in choreography that has transferred over to the assistant world?
00:14:52.003 –> 00:14:52.483
GABRIEL: Yeah.
00:14:52.483 –> 00:14:53.523
JEREMY: Does that make sense?
00:14:53.523 –> 00:14:53.903
GABRIEL: Yeah.
00:14:53.903 –> 00:14:54.343
GABRIEL: Yeah.
00:14:54.343 –> 00:15:15.603
GABRIEL: Specifically, as a dancer and teacher, the discipline and the precision and the dedication required to be a dance choreographer translates seamlessly into being an executive assistant, such as our attention to detail and our rehearsal of plans.
00:15:15.603 –> 00:15:24.663
GABRIEL: Like if outside the execs are visiting our office, like really making that a white glove experience for them.
00:15:25.523 –> 00:15:33.743
GABRIEL: And of course, every EA can understand adapting to last-minute changes, right?
00:15:33.743 –> 00:15:36.263
GABRIEL: These are all really important.
00:15:36.263 –> 00:15:55.523
GABRIEL: And one thing I really wanted to bring up, that this is a quote or an ethos in the theater arts world, that is a direct translation carryover into being an EA, is this thing we call, hurry up and wait, right?
00:15:55.703 –> 00:16:03.623
GABRIEL: That the fast-paced nature of both the dance choreography and being an executive assistant requires agility.
00:16:03.623 –> 00:16:09.543
GABRIEL: And on the daily, and I know you can resonate with this, we manage conflicting priorities.
00:16:09.543 –> 00:16:12.243
GABRIEL: We navigate unforeseen challenges.
00:16:12.243 –> 00:16:16.543
GABRIEL: Things pop up, you know, left, right and center.
00:16:16.543 –> 00:16:25.923
GABRIEL: And as the right-hand man or woman of our leaders, of any company, is paramount also that we maintain composure.
00:16:28.063 –> 00:16:43.683
GABRIEL: We are, to whatever degree you are in your company, right, however big or small it is, I honestly believe that we’re like the, we’re a face, we’re a face of the company.
00:16:46.403 –> 00:16:54.103
GABRIEL: We’re seen when the foreign execs come in, we welcome them when they leave, we walk them out.
00:16:54.683 –> 00:17:03.623
GABRIEL: We touch on, depending on how big your company is, but we’re hanging out with all of the different job levels.
00:17:04.103 –> 00:17:20.823
GABRIEL: In my current biotech company, I’ll be hanging out with the scientists, and then I’ll have a one-on-one with HR and the COO, and then I’ll be hanging out and chopping it up with my CEO, which I’m so fortunate.
00:17:20.823 –> 00:17:27.023
GABRIEL: My CEO is an amazing woman, and I just tell my friends and family that we just laugh.
00:17:27.023 –> 00:17:29.123
GABRIEL: We laugh all day.
00:17:29.123 –> 00:17:35.603
GABRIEL: We get really important things done, but there’s such joy in the workplace, and there’s such a good humor.
00:17:36.423 –> 00:17:46.183
GABRIEL: I think I’m a little bit older than my CEO, and so we’re on the same Northern California cultural tip, and we’re on the same age, so we get all of our same 80s jokes.
00:17:48.123 –> 00:17:49.543
GABRIEL: Yeah, it’s really cool.
00:17:49.543 –> 00:17:52.023
GABRIEL: I thought I was being very fortunate.
00:17:52.023 –> 00:17:52.583
JEREMY: Yeah.
00:17:52.583 –> 00:17:56.823
JEREMY: I was going to ask, that was the next topic I wanted to dive into, is joy in the workplace.
00:17:58.683 –> 00:18:00.723
JEREMY: What has helped you find joy at work?
00:18:00.963 –> 00:18:23.383
JEREMY: What has helped you laugh or figure out that camaraderie or that connection with your CEO and other colleagues and other roles in the past, that has given you that maybe freedom and confidence to open up and laugh and have fun and experience a little bit of joy at work?
00:18:23.383 –> 00:18:24.723
GABRIEL: Yeah.
00:18:24.723 –> 00:18:26.003
GABRIEL: It has to be.
00:18:26.003 –> 00:18:26.943
GABRIEL: It has to be, Jeremy.
00:18:26.943 –> 00:18:32.623
GABRIEL: You have to love what you, I mean, even beyond loving what you do, you have to enjoy what you do.
00:18:32.623 –> 00:18:47.543
GABRIEL: And one of the things that I say in my interviews when I was interviewing for this job and past jobs is that nine to five is our lifetime, so we better make it the time of our life.
00:18:49.963 –> 00:18:55.383
GABRIEL: You, meaning me, we have to enjoy what we do.
00:18:55.383 –> 00:18:59.223
GABRIEL: And speaking personally, I won’t do it.
00:18:59.223 –> 00:19:06.563
GABRIEL: I’ll find a company that appreciates me for who I am first and then what I do secondly.
00:19:07.323 –> 00:19:10.123
GABRIEL: And I think I just hit it on the nose.
00:19:10.123 –> 00:19:13.943
GABRIEL: I’m so grateful for my current company.
00:19:13.943 –> 00:19:21.423
GABRIEL: I have the sweetest, most intelligent, most humble group of scientists and leadership team I could have ever asked for.
00:19:22.783 –> 00:19:34.103
GABRIEL: And even today, there was an LT meeting, a leadership team meeting, and we could hear peals of laughter ricocheting down the hallway.
00:19:34.103 –> 00:19:37.043
GABRIEL: And I was with Amanda.
00:19:37.043 –> 00:19:38.603
GABRIEL: She’s our new HR.
00:19:39.183 –> 00:19:40.703
GABRIEL: And I was like, that’s the sign.
00:19:40.703 –> 00:19:45.003
GABRIEL: That’s the sign of a healthy company, is where you hear laughter.
00:19:45.003 –> 00:19:47.943
GABRIEL: And that’s what matters to me, and that’s what I bring.
00:19:47.943 –> 00:19:49.023
GABRIEL: That’s what I hope I bring.
00:19:49.323 –> 00:19:52.303
GABRIEL: And it’s just that joy to the workplace.
00:19:53.843 –> 00:19:57.243
GABRIEL: I thrive on creativity and expression.
00:19:57.243 –> 00:20:06.883
GABRIEL: And I believe in bringing joy to the workplace through positivity, encouragement, and then really fostering a collaborative environment.
00:20:06.883 –> 00:20:10.203
GABRIEL: I’m always trying to work with someone on something.
00:20:12.163 –> 00:20:23.443
GABRIEL: And then more so, and we have an amazing, I’m the, really interesting, I’m the EA to CEO and C-suite, but I’m also the office manager.
00:20:23.443 –> 00:20:26.243
GABRIEL: So I really have this oversight on the office.
00:20:26.243 –> 00:20:31.903
GABRIEL: And then in our same building, we have the lab and we have this amazing lab manager named Rebecca.
00:20:31.903 –> 00:20:35.603
GABRIEL: And so her and I ping off each other pretty much daily.
00:20:36.863 –> 00:20:42.503
GABRIEL: And there’s a lot within the company that we celebrate each other’s achievements.
00:20:42.503 –> 00:20:44.083
GABRIEL: We just had our all hands today.
00:20:44.743 –> 00:20:51.963
GABRIEL: And so acknowledging everyone’s efforts, there’s a lot of internal promotion too, which I brought up to my CEO.
00:20:52.243 –> 00:21:01.723
GABRIEL: That’s another really, for me, that’s a really healthy sign of a functioning workplace, is internal promotions.
00:21:01.723 –> 00:21:19.363
GABRIEL: Really recognizing people and giving them that raise and moving scientists too to senior scientists, for example, which just happened today, and clapping and giving them accolades, as well as injecting humor into the daily routine.
00:21:19.363 –> 00:21:24.003
GABRIEL: This is all stuff that is paramount and can make a significant difference in your workplace.
00:21:29.822 –> 00:21:30.742
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00:22:13.822 –> 00:22:14.382
JEREMY: Love it.
00:22:14.382 –> 00:22:20.682
JEREMY: That’s related to the next point in the question I wanted to throw at you.
00:22:20.682 –> 00:22:39.002
JEREMY: On the culture manager side, you mentioned that obviously you’re talking a lot about joy and celebration and bringing that kindness and that empathy and that freedom to have fun together at work.
00:22:39.002 –> 00:22:49.742
JEREMY: And that’s all obviously under that umbrella of culture shifter or culture manager or culture cultivator.
00:22:51.842 –> 00:22:53.782
JEREMY: But what about when things are tough?
00:22:53.782 –> 00:23:06.442
JEREMY: What about when you have challenges and difficulties and things are not so happy and things are not going so great or people aren’t laughing?
00:23:07.562 –> 00:23:09.582
JEREMY: What have you found?
00:23:09.582 –> 00:23:33.262
JEREMY: And it doesn’t have to be necessarily related to your current role, but throughout your career, how have you seen this either in your own role and what you’ve done or what somebody else has done that you’ve worked with as far as managing that culture when it’s, like you mentioned, the COVID time was a tough time, but managing that culture during the tough times.
00:23:34.362 –> 00:23:35.802
GABRIEL: Yeah.
00:23:37.142 –> 00:23:44.762
GABRIEL: There’s something called nonviolent communication, NVC, and it’s really, I mentioned meeting people where they’re at.
00:23:44.762 –> 00:23:46.802
GABRIEL: I mentioned emotional intelligence.
00:23:49.402 –> 00:24:00.082
GABRIEL: But more so, it’s helping or letting or making people feel seen, heard, and safe.
00:24:01.782 –> 00:24:06.462
GABRIEL: And if you can do that, then you’ll de-escalate any situation.
00:24:06.462 –> 00:24:18.002
GABRIEL: And if, you know, and I’ve, I remember at a past job, our CTO was a, an older Russian man, and he came across very harsh.
00:24:18.962 –> 00:24:28.142
GABRIEL: And maybe I found maybe a little sexist because our, our, our customer success manager was a really bright woman.
00:24:28.142 –> 00:24:32.482
GABRIEL: And I found that they were saying the same thing just differently.
00:24:32.482 –> 00:24:35.742
GABRIEL: And it was causing a lot of conflict in that office.
00:24:35.742 –> 00:24:38.782
GABRIEL: And so I went to one of them and I got their full story.
00:24:38.782 –> 00:24:41.642
GABRIEL: I went to the other and I got their full story.
00:24:41.642 –> 00:24:42.702
GABRIEL: And I mediated.
00:24:42.702 –> 00:24:47.262
GABRIEL: And when I brought them together, I literally said, look, you guys are saying the same thing just differently.
00:24:50.362 –> 00:24:53.582
GABRIEL: And it’s, you know, it’s a pleasure to put out fires.
00:24:53.582 –> 00:25:07.062
GABRIEL: And throughout my life, you know, as I mentioned, kindness, and just meeting people where they’re at and letting them, letting them speak, I think a lot of people, I think a lot of people just want to be heard.
00:25:07.062 –> 00:25:18.522
GABRIEL: And we bring, like I mentioned, the time of our life, we don’t just switch off our personality and who we are innately when we clock in as an executive assistant.
00:25:19.022 –> 00:25:35.462
GABRIEL: Our job more than most other jobs, for example, like being a scientist or whatever it is, or like I said, a customer success manager, like as an executive assistant, we bring a lot of our personality to the table.
00:25:35.462 –> 00:25:46.562
GABRIEL: Even more so, I would say that a lot of us are hired based upon our character fit with our CEO or direct report.
00:25:46.562 –> 00:25:52.502
GABRIEL: Whoever we are managed by or whoever we report to or support.
00:25:52.542 –> 00:26:07.662
GABRIEL: Usually, executive assistants, in my experience, are hired based upon that special je ne sais, this connection that we have with our CEO or managing partner.
00:26:08.742 –> 00:26:11.022
JEREMY: Yeah.
00:26:11.022 –> 00:26:11.382
JEREMY: Great.
00:26:11.382 –> 00:26:24.822
JEREMY: Well, what is there or is there a time when you have, you know, literally used your dance experience in the assistant world?
00:26:24.822 –> 00:26:27.482
JEREMY: Like, is it, are you dancing in the office?
00:26:27.482 –> 00:26:30.082
JEREMY: Are you like dancing at the holiday party?
00:26:30.082 –> 00:26:33.522
JEREMY: Like, how do you, do you like to show off?
00:26:33.902 –> 00:26:35.722
GABRIEL: Like, sure.
00:26:35.722 –> 00:26:46.962
GABRIEL: Yeah, that’s a great question and something that I am, I usually try not to bring in my personal life literally until I’ve been on the job for a year.
00:26:46.962 –> 00:26:47.322
JEREMY: Yeah.
00:26:47.322 –> 00:26:47.662
JEREMY: Yeah.
00:26:47.662 –> 00:26:53.762
GABRIEL: Because it’s so left field and it’s so non-professional, right?
00:26:53.762 –> 00:27:06.922
GABRIEL: It is so artistic that I really let people know and put in my time as a, you know, a kick butt EA before I bring in the dance.
00:27:06.922 –> 00:27:10.822
GABRIEL: But yeah, we have a monthly lunch and learn, we call it.
00:27:10.822 –> 00:27:16.082
GABRIEL: And we’ve had a lot of different people speak and lecture about different facets of the company.
00:27:16.082 –> 00:27:24.642
GABRIEL: But I am gearing up to do my own lunch and learn where I’ll take people just lightly because I know these guys are scientists and execs and people who might not be movers.
00:27:24.642 –> 00:27:30.262
GABRIEL: But I want to take them through their body and connect them with themselves.
00:27:30.862 –> 00:27:31.922
GABRIEL: It can’t hurt.
00:27:31.922 –> 00:27:38.762
GABRIEL: It can’t hurt to be closer to your movement and closer to your play, to be a kid again.
00:27:38.762 –> 00:27:40.962
GABRIEL: I think there’s something special there.
00:27:40.962 –> 00:27:42.982
GABRIEL: There’s something magical there.
00:27:42.982 –> 00:27:56.982
GABRIEL: And if we’re talking about bringing dance to the office in a more philosophical way rather than a direct physical way, I’ll say that there’s a groove.
00:27:57.782 –> 00:28:03.842
GABRIEL: There’s a groove to being an executive assistant and understanding your CEO’s work style.
00:28:03.842 –> 00:28:11.562
GABRIEL: There’s a groove to anticipating needs and aligning and optimizing productivity.
00:28:13.102 –> 00:28:21.102
GABRIEL: And I think it’s about being an EA and also myself as being a dancer and putting my groove in my work.
00:28:22.542 –> 00:28:31.962
GABRIEL: For me, it’s been about building trust and finding my groove, being proactive and continuously refining my approach.
00:28:31.962 –> 00:28:34.482
GABRIEL: I find that to be a dance.
00:28:34.482 –> 00:28:45.502
GABRIEL: And then more so, if I broaden my, you know, micro to macro, I broaden my gaze to the whole office space, then there’s a rhythm.
00:28:45.502 –> 00:28:49.722
GABRIEL: There’s a rhythm of the office if you pay attention to when people come in.
00:28:50.482 –> 00:28:55.682
GABRIEL: And if they do coffee first thing, or they hit their desk first thing, there’s a rhythm of the office.
00:28:55.682 –> 00:29:08.342
GABRIEL: And similar to choreographing a dance, tapping the rhythm of the office involves understanding the dynamics and the communication style and the operational flow of the office.
00:29:08.342 –> 00:29:24.362
GABRIEL: And then for me personally, you know, bringing, infusing joy into everything that I do, it’s about creating harmony and fostering effective communication and insuring smooth coordination between all the different teams.
00:29:26.462 –> 00:29:26.942
JEREMY: Love it.
00:29:26.942 –> 00:29:27.322
<v SPEAKER_3>Love it.
00:29:27.322 –> 00:29:28.122
JEREMY: That’s so helpful.
00:29:28.122 –> 00:29:32.222
JEREMY: Thank you so much for kind of tying those two together and sharing your philosophy.
00:29:32.382 –> 00:29:44.522
JEREMY: I think it’s super helpful and interesting for sure to hear that and how those worlds contribute to each other, if you will.
00:29:44.522 –> 00:29:46.502
JEREMY: So, I appreciate you doing that.
00:29:48.142 –> 00:29:52.602
JEREMY: So, there’s got to be, you know, you did all that international travel.
00:29:52.602 –> 00:30:00.962
JEREMY: There’s got to be some crazy or funny or wild stories in your time that you could share.
00:30:00.962 –> 00:30:12.162
JEREMY: It could be related to your own travel where you were trying to book something and something crazy happened and you ended up in the wrong country or maybe it’s related to doing that for your executives.
00:30:12.162 –> 00:30:14.862
JEREMY: Is there any fun stories you’d like to share?
00:30:16.102 –> 00:30:23.222
GABRIEL: Oh, yeah, there’s a lot on both the personal level and how it ties in to being an EAA.
00:30:23.222 –> 00:30:27.502
GABRIEL: I remember falling asleep on a train in Switzerland and waking up in Prague.
00:30:27.902 –> 00:30:35.002
GABRIEL: I just was hundreds of miles off my path, which was embarrassing and expensive.
00:30:35.002 –> 00:30:45.942
GABRIEL: I’ve definitely missed a flight in my time, which honestly just helps me be a better EAA when I’m booking other people’s travel to know, and this is important to the EAAs out there.
00:30:46.822 –> 00:30:53.222
GABRIEL: It’s not when it comes to meetings or travel, it’s not important the time booked.
00:30:53.222 –> 00:30:56.762
GABRIEL: What’s important is the time in between.
00:30:57.202 –> 00:31:02.942
GABRIEL: It’s knowing that buses break down and planes can be delayed.
00:31:02.942 –> 00:31:09.362
GABRIEL: And booking time that’s buffer, that acts as buffer or a safe space between things.
00:31:09.362 –> 00:31:15.382
GABRIEL: And even on the daily, knowing that our CEOs got to go pee, right?
00:31:15.382 –> 00:31:22.782
GABRIEL: Not booking everything back to back, even though we want to be as efficient as possible and get all the meetings in every single day.
00:31:22.782 –> 00:31:27.802
GABRIEL: One of the greatest things I’ve done, I think, has implemented a focus time.
00:31:27.802 –> 00:31:35.202
GABRIEL: At Monday to Friday, all my C-suite, all my execs have 12 to 1 redlined and 4 to 5.
00:31:36.562 –> 00:31:40.422
GABRIEL: And that’s a do not book for anyone except for them.
00:31:40.542 –> 00:31:43.002
GABRIEL: If they want to accept something during that time, that’s up to them.
00:31:43.002 –> 00:31:47.102
GABRIEL: But this is time for them to be human.
00:31:47.102 –> 00:31:50.962
GABRIEL: It’s time for them to review their own notes.
00:31:50.962 –> 00:32:02.942
GABRIEL: I find it to be really effective for their own efficiency to have that downtime, to catch up.
00:32:02.942 –> 00:32:03.262
GABRIEL: Yeah.
00:32:03.262 –> 00:32:24.302
GABRIEL: And I mean, there’s a hundred, I mean, 16 years on tour, I could tell you lifetimes of stories from teaching in airplane hangers in Russia to 500 dancers, to underground dance studios in Amsterdam, you know, to choreographing for So You Think You Can Dance in Poland.
00:32:24.302 –> 00:32:27.622
GABRIEL: I mean, I’ve been in danger.
00:32:27.622 –> 00:32:42.022
GABRIEL: I’ve had guns pulled on me and, you know, and it’s just really built my character, and it’s really made me trust myself and know what I’m capable of on a personal level, which just brings it all home, just being an evening.
00:32:42.022 –> 00:32:47.062
GABRIEL: Like, I really know what I’m capable of and have a lot of fun showing up.
00:32:48.182 –> 00:32:49.122
JEREMY: Awesome.
00:32:49.122 –> 00:32:55.702
JEREMY: Well, you mentioned that you’ve done a lot of speaking and engagements and teaching as well.
00:32:56.362 –> 00:32:58.082
JEREMY: So, what’s maybe…
00:32:58.602 –> 00:33:09.302
JEREMY: I’m a huge fan of learning the skill of public speaking and trying to hone our craft of speaking in front of people.
00:33:09.302 –> 00:33:19.342
JEREMY: And even if you’re not going to be in front on a stage with 500 people watching, even if it’s just in a conference room at a meeting at work or on a Zoom call.
00:33:19.342 –> 00:33:29.742
JEREMY: So, what are your top tips for getting over those nerves or preparing to public speak or even just to perform in public in front of people with dancing?
00:33:29.742 –> 00:33:38.242
JEREMY: So, maybe just a couple tips for those who want to get a little more confident in their presenting abilities.
00:33:38.242 –> 00:33:39.422
GABRIEL: Yeah.
00:33:39.422 –> 00:33:41.342
GABRIEL: You know, I went about this…
00:33:41.342 –> 00:33:45.162
GABRIEL: I went about both of my careers very organically.
00:33:45.162 –> 00:33:48.862
GABRIEL: I fell into both of them just out of passion.
00:33:48.862 –> 00:33:50.402
GABRIEL: And I learned along the way.
00:33:51.542 –> 00:33:52.982
GABRIEL: So, I learned by doing.
00:33:52.982 –> 00:33:57.162
GABRIEL: And so, my greatest advice would be to just do it.
00:33:58.322 –> 00:34:02.862
GABRIEL: And there’s, you know, I don’t know any of the groups that do speaking or…
00:34:03.142 –> 00:34:08.342
GABRIEL: I’ve listened to a few of your podcasts where other EAs talk about these groups that are really important.
00:34:08.342 –> 00:34:16.722
GABRIEL: But, you know, just get out there and, you know, you can use your friends or your family as audience members.
00:34:16.822 –> 00:34:17.962
GABRIEL: You can…
00:34:17.962 –> 00:34:20.202
GABRIEL: I know poetry nights are really cool.
00:34:20.202 –> 00:34:21.562
GABRIEL: So I guess that would be my first thing.
00:34:21.562 –> 00:34:24.242
GABRIEL: I love reading and writing poetry.
00:34:24.242 –> 00:34:26.642
GABRIEL: And there’s endless open mics.
00:34:26.642 –> 00:34:29.102
GABRIEL: Whatever city you live in, there’s got to be an open mic.
00:34:29.102 –> 00:34:32.002
GABRIEL: And you don’t even have to write your own material.
00:34:32.002 –> 00:34:39.662
GABRIEL: You can read any amazing poem that you’ve ever heard or buy a poetry book and flip to page 46 and just go for it.
00:34:39.662 –> 00:34:41.362
GABRIEL: Like this, just challenge yourself.
00:34:42.242 –> 00:34:49.902
GABRIEL: But I do find that being comfortable speaking is one of the greatest gifts, right?
00:34:49.902 –> 00:35:00.162
GABRIEL: To be able to communicate and send a message from A to B and have it received as you intended it to.
00:35:00.162 –> 00:35:05.342
GABRIEL: Probably one of my best classes in junior college was a communications class.
00:35:05.342 –> 00:35:15.522
GABRIEL: You know, and our teacher, she taught standing in an A-frame and shoulders back and eliminating ums, likes, or buts from your vocabulary.
00:35:15.522 –> 00:35:19.642
GABRIEL: And honestly, it spoke so much truth.
00:35:19.642 –> 00:35:27.522
GABRIEL: And as an EA, if we are purveyors of efficiency, then ums, likes, or buts are the first things we got to eliminate.
00:35:30.102 –> 00:35:30.622
JEREMY: Love it.
00:35:31.462 –> 00:35:37.362
JEREMY: One of the best tips that I’ve ever heard is related to the ums and the filler words.
00:35:37.362 –> 00:35:38.862
JEREMY: And I always get on my kids for that.
00:35:38.942 –> 00:35:44.802
JEREMY: They’ll start talking to me and they’ll start saying um, um, um, and I’ll say filler words, filler words.
00:35:44.802 –> 00:35:52.082
JEREMY: But one of the best tips that I heard was to be comfortable with and OK with silence.
00:35:52.082 –> 00:36:05.122
JEREMY: And if you can teach yourself to be OK with the pause and the silence, then you don’t have to say um, or you don’t have to fill it with um or like or but.
00:36:06.942 –> 00:36:12.262
JEREMY: And so that’s been something that I’ve been trying to work on and it really helped me.
00:36:12.262 –> 00:36:13.382
GABRIEL: That’s huge.
00:36:13.382 –> 00:36:29.682
GABRIEL: That’s actually huge on like all levels of being on this, you know, to really zoom out to really being a human and on this planet and with each other, you know, being comfortable with silence and just letting the waves crash and letting the wind blow.
00:36:29.682 –> 00:36:32.162
GABRIEL: It’s like the most beautiful thing you can do is be silent.
00:36:33.902 –> 00:36:36.242
GABRIEL: Yeah, well said.
00:36:36.242 –> 00:36:36.982
JEREMY: Awesome, Gabriel.
00:36:36.982 –> 00:36:39.142
JEREMY: Well, thank you so much again for being on the show.
00:36:39.662 –> 00:36:44.562
JEREMY: Is there a good place for people to reach out and connect or say hi?
00:36:44.562 –> 00:36:50.462
JEREMY: Or, you know, maybe they want to listen to your music or watch your dance videos.
00:36:50.462 –> 00:36:55.962
JEREMY: You know, I can put a bunch of links in the show notes if you want, but where’s maybe the best place for people to reach out?
00:36:55.962 –> 00:36:56.422
GABRIEL: Yeah, sure.
00:36:56.422 –> 00:36:57.782
GABRIEL: I can send you some links later.
00:36:57.782 –> 00:37:04.362
GABRIEL: I would say if you’d like to see my movement, that would be on YouTube.
00:37:04.402 –> 00:37:17.482
GABRIEL: And YouTube backslash madorsai, M-D-O-R-S-A-I, will lead you to over 100 videos of choreography throughout my past career.
00:37:17.482 –> 00:37:20.222
GABRIEL: You can also just Google Gabriel Francisco.
00:37:20.222 –> 00:37:26.022
GABRIEL: And if you don’t see someone playing soccer, then if you see a white guy dancing, you’ve found the right…
00:37:27.062 –> 00:37:29.942
GABRIEL: as well as a DJ.
00:37:29.942 –> 00:37:37.762
GABRIEL: If on SoundCloud and Mixcloud, my moniker is Superhero Hip Hop, because I do DJ as well as dance.
00:37:37.762 –> 00:37:45.942
GABRIEL: And then of course, personally, or excuse me, professionally, I would love to expand my professional community.
00:37:45.942 –> 00:37:49.522
GABRIEL: I’m always on the lookout to connect with more EAs.
00:37:49.522 –> 00:37:51.382
GABRIEL: And that’s just Gabriel Francisco.
00:37:51.382 –> 00:37:52.422
GABRIEL: You can find me on LinkedIn.
00:37:54.122 –> 00:37:55.062
JEREMY: Perfect.
00:37:55.062 –> 00:37:57.942
JEREMY: Excited to check out all of those links for sure.
00:37:57.942 –> 00:38:00.782
JEREMY: And I’ll put them all in the show notes at leaderassistant.com/293.
00:38:03.762 –> 00:38:11.082
JEREMY: Again, leaderassistant.com/293 to check out all those links and reach out to Gabriel and say hi.
00:38:11.082 –> 00:38:30.782
JEREMY: Actually, one more question that I would love to ask is, what’s one thing you’d like to say to the assistants of the world, or maybe one phrase or statement that you’d like to put in a music video or in a Super Bowl ad or on a billboard?
00:38:30.782 –> 00:38:31.282
GABRIEL: Sure.
00:38:31.282 –> 00:38:35.362
GABRIEL: Yeah, this is actually my own quote.
00:38:35.362 –> 00:38:41.522
GABRIEL: And it’s, you are limited only by your endless imagination.
00:38:43.582 –> 00:38:45.002
JEREMY: Interesting, interesting.
00:38:45.002 –> 00:38:47.782
JEREMY: We’ll have to have to simmer on that one for a minute.
00:38:49.602 –> 00:38:50.062
JEREMY: Awesome.
00:38:50.062 –> 00:38:50.562
JEREMY: That’s great.
00:38:50.562 –> 00:38:51.262
JEREMY: Thanks for sharing.
00:38:51.262 –> 00:38:57.602
JEREMY: Appreciate your time and your energy and your passion for people and for the assistant world.
00:38:57.622 –> 00:39:01.542
JEREMY: And yeah, it’s been my pleasure having you on the show.
00:39:01.542 –> 00:39:02.342
GABRIEL: Thank you so much.
00:39:02.342 –> 00:39:03.742
GABRIEL: This has been such a pleasure.
00:39:03.742 –> 00:39:04.242
GABRIEL: Thank you, brother.
00:39:24.276 –> 00:39:25.956
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