Stephanie Rubio has partnered with leaders in industries ranging from financial services, to interior design and artificial intelligence.
In this episode of The Leader Assistant Podcast, Stephanie talks about the difference between being a leader in practice and a leader in title. She also talks about intuition and resourcefulness, spotting the gaps, and resisting burnout.
LEADERSHIP QUOTE
You are never too small to make a difference.
– Greta Thunberg
CONNECT WITH STEPHANIE
ABOUT STEPHANIE
From Administrative Assistant to Executive Assistant to Project Manager to Executive Business Partner and bringing her background in sales and operations, Stephanie Rubio brings a unique understanding for connecting the dots to the leaders she supports.
Having partnered with leaders in industries ranging from financial services to interior design and artificial intelligence, she believes it is not the industry that matters as much as how people come together as a team.
Now digging back into her own business her mission is to support other existing and aspiring support providers to start thinking of themselves as individuals capable of setting and reaching their own goals and having their own dreams.
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Visit leaderassistant.com/nova to learn more and secure your spot!
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EPISODE TRANSCRIPT
00:00:00.080 –> 00:00:01.400
STEPHANIE: Hey, I’m Stephanie Rubio.
00:00:01.400 –> 00:00:04.920
STEPHANIE: Today’s leadership quote comes from Greta Thunberg.
00:00:04.920 –> 00:00:06.920
STEPHANIE: You are never too small to make a difference.
00:00:12.955 –> 00:00:20.535
<v SPEAKER_3>The leader Assistant Podcast exists to encourage and challenge assistants to become confident, game-changing leader assistants.
00:00:30.275 –> 00:00:37.495
JEREMY: Hey, leader Assistants, have you heard the NOVA Chief of Staff Certification course is about to see a price increase?
00:00:37.495 –> 00:00:44.395
JEREMY: But don’t worry, you can enroll now, lock in the current rate, and start whenever you’re ready with lifetime access.
00:00:44.395 –> 00:00:48.435
JEREMY: NOVA’s mission is to give you the ultimate student experience.
00:00:48.435 –> 00:01:01.855
JEREMY: They’ve packed the course with dozens of templates, self-paced learning, hands-on practice, multiple instructor touchpoints, peer engagement, and even guest-authored assignments.
00:01:01.855 –> 00:01:09.055
JEREMY: With over 500 students across 22 countries, NOVA is the top spot for Chief of Staff Learning and Development.
00:01:09.055 –> 00:01:10.055
JEREMY: Don’t wait.
00:01:10.055 –> 00:01:13.255
JEREMY: Enroll today and join the community at leaderassistant.com/nova.
00:01:15.795 –> 00:01:18.115
JEREMY: Hey friends, welcome to The leader Assistant Podcast.
00:01:18.115 –> 00:01:23.315
JEREMY: It’s your host, Jeremy Burrows, and I’m excited to be speaking with Stephanie Rubio today.
00:01:23.315 –> 00:01:31.395
JEREMY: Stephanie is owner of Stephanie Rubio Assistant Services, and we’re going to jump into some fun topics.
00:01:31.395 –> 00:01:34.715
JEREMY: But just so you know, this is episode 295.
00:01:34.715 –> 00:01:38.355
JEREMY: You can check out the show notes for this episode at leaderassistant.com/295.
00:01:41.035 –> 00:01:44.215
JEREMY: leaderassistant.com/295.
00:01:44.215 –> 00:01:46.175
JEREMY: Stephanie, welcome to the show.
00:01:46.175 –> 00:01:47.115
STEPHANIE: Hey Jeremy.
00:01:47.115 –> 00:01:48.695
STEPHANIE: I am so excited to be here.
00:01:48.695 –> 00:01:51.295
STEPHANIE: Thanks for that awesome intro.
00:01:51.295 –> 00:01:51.735
JEREMY: Awesome.
00:01:51.735 –> 00:01:52.215
JEREMY: Awesome.
00:01:52.215 –> 00:01:53.535
JEREMY: What part of the world are you in?
00:01:54.775 –> 00:02:00.375
STEPHANIE: I am in Florida, United States, right outside of Pensacola.
00:02:00.375 –> 00:02:05.475
STEPHANIE: So on the Panhandle, kind of South Alabama, but it is considered Florida.
00:02:05.475 –> 00:02:08.415
JEREMY: So are you from that area?
00:02:08.415 –> 00:02:14.495
STEPHANIE: No, actually I’m from Southeast Georgia, just from a tiny small town in from Savannah, Georgia a little bit.
00:02:15.615 –> 00:02:15.975
JEREMY: Nice.
00:02:16.155 –> 00:02:17.235
JEREMY: Is it pretty hot there right now?
00:02:18.435 –> 00:02:18.835
STEPHANIE: Very.
00:02:18.835 –> 00:02:19.475
STEPHANIE: Both places.
00:02:19.475 –> 00:02:20.695
STEPHANIE: Yes, very hot.
00:02:20.695 –> 00:02:24.655
STEPHANIE: Which I have really good friends in Oregon and she was like, it’s 102 here.
00:02:24.655 –> 00:02:26.395
STEPHANIE: I was like, oh, so you’re basically in Florida.
00:02:26.395 –> 00:02:28.055
STEPHANIE: That’s like us all the time right now.
00:02:28.055 –> 00:02:29.435
STEPHANIE: Yes, very hot.
00:02:29.435 –> 00:02:30.435
JEREMY: Yeah.
00:02:30.435 –> 00:02:34.175
JEREMY: Yeah, we’re about to get a heat wave, so it’s going to be fun.
00:02:34.175 –> 00:02:41.935
JEREMY: Although I like to always forget, it’s July right now and we’re hanging out, getting ready for this heat wave.
00:02:41.935 –> 00:02:46.915
JEREMY: But by the time this publishes, I’ll probably be raking leaves out of my yard.
00:02:47.155 –> 00:02:48.795
JEREMY: So you never know.
00:02:48.795 –> 00:02:55.595
STEPHANIE: I’ll still be hot, but a different form of hot, not quite this bad, you’ll be able to breathe outside.
00:02:55.595 –> 00:02:56.995
JEREMY: Totally.
00:02:56.995 –> 00:02:59.435
JEREMY: Well, tell us a little bit about you personally.
00:02:59.435 –> 00:03:09.815
JEREMY: Do you have kids, dogs, cats, ferrets, any hobbies and pets and young humans?
00:03:10.655 –> 00:03:11.535
STEPHANIE: Stephanie, the human.
00:03:11.535 –> 00:03:13.275
STEPHANIE: Yes, I, Stephanie, the human.
00:03:13.275 –> 00:03:20.915
STEPHANIE: She is married, two dogs and two kids, and a boy and a girl of each.
00:03:20.915 –> 00:03:23.095
STEPHANIE: Big spread, I guess on both.
00:03:23.095 –> 00:03:26.955
STEPHANIE: So I have an 11-year-old son and a four-year-old daughter.
00:03:26.955 –> 00:03:28.235
STEPHANIE: So we keep things interesting there.
00:03:28.235 –> 00:03:31.075
STEPHANIE: They’re like two only children in many ways.
00:03:31.075 –> 00:03:32.315
STEPHANIE: And then same with the pups.
00:03:32.315 –> 00:03:36.335
STEPHANIE: We lost a pup last year and we had hands down said no more.
00:03:36.335 –> 00:03:37.095
STEPHANIE: That was it for us.
00:03:37.095 –> 00:03:37.835
STEPHANIE: It was very sudden.
00:03:38.715 –> 00:03:40.215
STEPHANIE: And we changed that very recently.
00:03:40.215 –> 00:03:45.375
STEPHANIE: We got a new pup two weeks ago, our original or the pup that we still had.
00:03:45.375 –> 00:03:46.375
STEPHANIE: He just wasn’t the same.
00:03:46.375 –> 00:03:47.775
STEPHANIE: He really needed a companion.
00:03:47.775 –> 00:03:50.475
STEPHANIE: And now it’s funny because they’re kind of like two only children.
00:03:50.475 –> 00:03:51.955
STEPHANIE: I think he got stuck in his ways.
00:03:51.955 –> 00:03:53.375
STEPHANIE: Maybe we misinterpreted that.
00:03:53.375 –> 00:03:56.795
STEPHANIE: So yes, two dogs, two kids.
00:03:56.795 –> 00:03:58.795
STEPHANIE: We keep it interesting around here for sure.
00:03:58.795 –> 00:04:00.015
JEREMY: Yeah.
00:04:00.015 –> 00:04:03.295
JEREMY: And what’s your favorite thing to do when you’re not working?
00:04:03.295 –> 00:04:04.295
STEPHANIE: Anything outside.
00:04:04.295 –> 00:04:08.595
STEPHANIE: So we’re about 30 minutes from the beach intentionally, and we have a pool outside.
00:04:08.595 –> 00:04:14.675
STEPHANIE: Obviously, we talked about the heat in Florida, and so it’s kind of like we always want to be outdoors when we can.
00:04:14.675 –> 00:04:18.955
STEPHANIE: And there’s about nine months of the year where it’s nearly too hot to be that without water and air.
00:04:18.955 –> 00:04:20.955
STEPHANIE: So really anything outside.
00:04:20.955 –> 00:04:22.875
JEREMY: Nice.
00:04:22.875 –> 00:04:23.195
JEREMY: Cool.
00:04:23.195 –> 00:04:26.555
JEREMY: Well, tell us a little bit about your career now.
00:04:27.895 –> 00:04:32.255
JEREMY: Where did you get started in the assistant profession?
00:04:34.295 –> 00:04:35.715
JEREMY: Why did you become assistant?
00:04:36.795 –> 00:04:38.035
JEREMY: What did you like about it?
00:04:38.035 –> 00:04:39.595
JEREMY: What do you not like about it?
00:04:39.595 –> 00:04:44.915
JEREMY: Gives a little bit of that initial assistant career path story.
00:04:44.915 –> 00:04:46.475
STEPHANIE: Yeah.
00:04:46.475 –> 00:04:48.275
STEPHANIE: The beginning is the longest, I think.
00:04:48.275 –> 00:04:52.675
STEPHANIE: So just throw something at me virtually if I need to stop after a while.
00:04:52.675 –> 00:04:56.355
STEPHANIE: But it is the most interesting and I think why I still do it.
00:04:56.355 –> 00:05:01.275
STEPHANIE: I did start as an assistant and administrative assistant before I became an executive assistant.
00:05:01.275 –> 00:05:13.855
STEPHANIE: So kind of that move through and there was never an intention or a moment where I stopped and thought, I want to be an assistant until I realized I wanted to be an executive assistant.
00:05:13.855 –> 00:05:15.955
STEPHANIE: So it happened when we moved to Florida.
00:05:15.955 –> 00:05:16.955
STEPHANIE: I was looking for a job.
00:05:16.955 –> 00:05:17.895
STEPHANIE: I had been in sales.
00:05:17.895 –> 00:05:19.675
STEPHANIE: I had been a single mom for a little while.
00:05:19.675 –> 00:05:22.075
STEPHANIE: I just needed a job really at that point.
00:05:22.075 –> 00:05:27.115
STEPHANIE: And I wanted one for the first time where I could be home at night and on the weekends if I got to be picky.
00:05:27.115 –> 00:05:28.935
STEPHANIE: The funny part is I didn’t get to be picky.
00:05:28.935 –> 00:05:35.035
STEPHANIE: I quit my job in Georgia and I moved to Florida, which was with my then-fiance and my son.
00:05:35.035 –> 00:05:43.855
STEPHANIE: And had an interview on the phone before I came with someone looking for, you know, a financial advisor, excuse me, looking for an administrative assistant.
00:05:43.855 –> 00:05:46.735
STEPHANIE: And I was really excited because I’ve been client facing for a long time.
00:05:46.735 –> 00:05:50.155
STEPHANIE: I liked the back end pieces and the opportunity there.
00:05:50.155 –> 00:05:54.555
STEPHANIE: But mostly, like I said, I just wanted to be at home with my family.
00:05:54.555 –> 00:05:57.015
STEPHANIE: Every night and weekend, it wasn’t something I was afforded.
00:05:57.015 –> 00:05:59.375
STEPHANIE: So I became an administrative assistant.
00:05:59.375 –> 00:06:00.515
STEPHANIE: I got hired on the spot.
00:06:01.175 –> 00:06:03.575
STEPHANIE: Once I moved here, we had that pre-call phone interview.
00:06:03.575 –> 00:06:04.795
STEPHANIE: And then I did that for five years.
00:06:04.795 –> 00:06:06.895
STEPHANIE: It turns out I was really good at it.
00:06:06.895 –> 00:06:10.915
STEPHANIE: I helped him understand his business better than he did at some point.
00:06:10.915 –> 00:06:18.595
STEPHANIE: I don’t have to tell you much about the administrative role, but I was an administrative assistant and digging into the back end, connecting the pieces, keeping his life together.
00:06:18.595 –> 00:06:24.915
STEPHANIE: It got to the point where clients would come to me with questions about their finances because they knew that I was that integrated.
00:06:24.915 –> 00:06:26.875
STEPHANIE: I could answer it for them.
00:06:26.875 –> 00:06:33.615
STEPHANIE: Transition to executive assistant right after the height of COVID for a couple of reasons.
00:06:33.615 –> 00:06:43.595
STEPHANIE: I realized that there was an opportunity to start remote working, to switch to that at the point that things were changing.
00:06:43.595 –> 00:06:45.435
STEPHANIE: I wanted to be more impactful.
00:06:45.435 –> 00:06:46.755
STEPHANIE: I’d hit a ceiling there.
00:06:46.755 –> 00:06:53.555
STEPHANIE: It’s a company full of their own independent contractors, so who I worked for was never going to go anywhere else.
00:06:53.555 –> 00:07:00.315
STEPHANIE: I’d hit a ceiling there and I realized that I was miserable for quite a few reasons, some maybe topics we covered today.
00:07:00.315 –> 00:07:05.615
STEPHANIE: But it took me a long time to realize I was miserable because I was so thankful for those few little things I told you.
00:07:05.615 –> 00:07:13.055
STEPHANIE: I was home at night with my kids and my family, and I was so grateful for that, that I forgot to realize other things matter.
00:07:13.055 –> 00:07:19.995
STEPHANIE: It took a while to realize that I was a different person walking into that building than necessarily I wanted to be.
00:07:19.995 –> 00:07:23.855
STEPHANIE: That was my transition to executive assistant from administrative assistant.
00:07:24.655 –> 00:07:33.235
STEPHANIE: And I did that for several years for CEO of an ed tech company and a startup in the tech industry for an interior designer.
00:07:33.235 –> 00:07:38.795
STEPHANIE: And that’s when I really saw the impact come through, and I started to have fun because I got to push the boundaries just a little bit more.
00:07:38.795 –> 00:07:50.815
STEPHANIE: I got to see the impact of helping someone realize I could take care of things that they necessarily couldn’t because they didn’t have time, skill, understanding, too many thousands of priorities, and then it started to become fun for me.
00:07:53.035 –> 00:07:53.235
JEREMY: Nice.
00:07:53.235 –> 00:07:57.095
JEREMY: So, what, you know, was it burnout?
00:07:57.095 –> 00:08:08.115
JEREMY: What was those things you eluded to when you were like, hey, you know, I was just happy because I could go home at night and hang out with my family?
00:08:08.115 –> 00:08:12.055
JEREMY: What, in hindsight, can you walk us through a little bit of that?
00:08:12.055 –> 00:08:17.375
JEREMY: Like, what were the, maybe unhealthiness or whatever you want to call it?
00:08:17.375 –> 00:08:18.375
STEPHANIE: Yeah, very unhealthy.
00:08:18.375 –> 00:08:20.255
STEPHANIE: It wasn’t burnout at that point.
00:08:20.395 –> 00:08:22.395
STEPHANIE: I had pretty good boundaries in place.
00:08:22.395 –> 00:08:26.855
STEPHANIE: I’ve always been decent about boundaries as far as those time constraints.
00:08:26.855 –> 00:08:29.635
STEPHANIE: It was a smothering of sorts.
00:08:29.635 –> 00:08:31.675
STEPHANIE: That’s where it became really unhealthy.
00:08:31.675 –> 00:08:33.355
STEPHANIE: I’m a helpful person by nature.
00:08:33.355 –> 00:08:35.815
STEPHANIE: I’m a leader by nature.
00:08:35.815 –> 00:08:37.455
STEPHANIE: That was smothered intentionally.
00:08:37.455 –> 00:08:40.375
STEPHANIE: If people were asking me for help, that was overshadowed.
00:08:40.375 –> 00:08:41.015
STEPHANIE: It was shunned.
00:08:41.015 –> 00:08:42.795
STEPHANIE: It was prevented.
00:08:42.795 –> 00:08:43.735
STEPHANIE: And it just got really healthy.
00:08:43.875 –> 00:08:50.715
STEPHANIE: There was like a possessiveness because of that kind of relationship I mentioned to you of people being independent contractors.
00:08:50.715 –> 00:08:56.135
STEPHANIE: So paying me out of their own pocket type thing, like you work here, this is your zone, that’s it.
00:08:56.135 –> 00:09:03.875
STEPHANIE: But when there were other admin in the office and I had skills and knowledge and they wanted it for me, I thrive in being able to share that.
00:09:03.875 –> 00:09:13.055
STEPHANIE: And so that kind of possessive, really unhealthy smothering of abilities and things like soft skills that come naturally to me started to wear on me.
00:09:13.055 –> 00:09:21.155
STEPHANIE: It just gave you this kind of nervousness and like weight on your shoulders all the time of when can I help, when can I say certain things and I don’t thrive in an environment like that.
00:09:21.155 –> 00:09:23.235
STEPHANIE: I’m not sure anyone could actually.
00:09:23.235 –> 00:09:25.915
STEPHANIE: Yeah.
00:09:25.915 –> 00:09:37.195
JEREMY: So what about the, whether it’s during that season or your title is executive business partner?
00:09:37.195 –> 00:09:37.935
JEREMY: Is that right?
00:09:37.935 –> 00:09:38.395
JEREMY: Mainstay?
00:09:39.315 –> 00:09:39.635
STEPHANIE: It was.
00:09:39.635 –> 00:09:51.775
STEPHANIE: Yes, I started as executive assistant and project manager, and then morphed into executive business partner, which is a really great way of saying I was an executive assistant to the C-suite and helping the entire company.
00:09:51.775 –> 00:09:52.435
JEREMY: Gotcha.
00:09:52.435 –> 00:09:53.255
JEREMY: Gotcha.
00:09:53.255 –> 00:09:55.175
JEREMY: Yeah.
00:09:55.175 –> 00:09:59.075
JEREMY: So then did you experience burnout in that role?
00:09:59.075 –> 00:10:08.695
JEREMY: Tell us a little bit about, you know, I know many of those listening, they’ve heard me say this before, but I ask my guests, you know, hey, what topics do you want to talk about?
00:10:08.695 –> 00:10:10.195
JEREMY: And one of them you mentioned was burnout.
00:10:10.195 –> 00:10:12.055
JEREMY: So I just wanted to hear a little bit more of that.
00:10:12.055 –> 00:10:13.115
STEPHANIE: Yes.
00:10:13.115 –> 00:10:13.455
STEPHANIE: Yes.
00:10:13.455 –> 00:10:45.435
STEPHANIE: I would say that thanks to some of the mentors and people surrounding me, I walked right till the edge of burnout and I was able to walk myself backwards because I recognized the signs, not really enough to prevent walking all the way to that edge, but the signs being, like I just told you, I started to realize where I thrived and I really had a good time and being able to push the boundaries, make up processes on my own and that new role, because I was an executive assistant for the first time in a startup company, the constraints just don’t exist.
00:10:45.435 –> 00:10:55.515
STEPHANIE: But when that excitement just gets obliterated, when that disappears suddenly, that’s a sign for me of like I enjoyed this for a long time.
00:10:55.515 –> 00:10:56.795
STEPHANIE: suddenly, why is the joy gone?
00:10:56.795 –> 00:10:57.295
STEPHANIE: What is that?
00:10:57.295 –> 00:10:58.235
STEPHANIE: What’s happening?
00:10:58.235 –> 00:10:58.635
STEPHANIE: Is it me?
00:10:58.635 –> 00:11:00.175
STEPHANIE: Is it something else?
00:11:01.215 –> 00:11:09.055
STEPHANIE: Again, because I had a couple of mentors that were big advocates for resisting burnout because they’d been through it too and they knew the signs.
00:11:09.055 –> 00:11:14.795
STEPHANIE: There were a couple of other people in high stakes roles around me admittedly going through burnout.
00:11:14.795 –> 00:11:22.375
STEPHANIE: And so I got to see them unfortunately experience that and not get the support from their leader that they needed.
00:11:22.375 –> 00:11:30.995
STEPHANIE: So those all attributed to me not only learning about it being an advocate, but being able to recognize what was happening in me and admit that I needed to take a step back before it got too far.
00:11:32.615 –> 00:11:33.895
JEREMY: What were some of the signs?
00:11:33.895 –> 00:11:37.555
JEREMY: What was the big aha moment for you?
00:11:37.555 –> 00:11:38.615
STEPHANIE: For me, it was that.
00:11:38.615 –> 00:11:55.375
STEPHANIE: It was that in the blink of an eye almost, I went from enjoying, being so excited, I would be talking to my family about what I was doing in my role or day-to-day or what was changing in the matter of a week, not wanting to show up and not wanting to go to work.
00:11:55.375 –> 00:12:04.215
STEPHANIE: That big flip of the joy just being gone almost immediately was the biggest sign for me, to stop and start thinking like what’s happening, why is this happening?
00:12:04.215 –> 00:12:05.435
STEPHANIE: This is definitely burnout.
00:12:05.435 –> 00:12:07.635
STEPHANIE: It’s because you’ve been going hard for it.
00:12:07.635 –> 00:12:10.175
STEPHANIE: You feel like your impact is being lessened.
00:12:10.175 –> 00:12:10.815
STEPHANIE: Why are you doing it?
00:12:10.815 –> 00:12:12.075
STEPHANIE: You’re questioning why you’re doing it.
00:12:12.075 –> 00:12:13.655
STEPHANIE: Why does it even matter?
00:12:13.655 –> 00:12:18.755
STEPHANIE: So let’s stop, let’s get clarity yourself, and then start the conversations with those around you.
00:12:19.915 –> 00:12:32.095
JEREMY: So speaking of conversations with those around you, what was there like a, hey, I need to take a vacation, hey, I need to change our working relationship in this way?
00:12:32.095 –> 00:12:33.735
JEREMY: What did that look like?
00:12:33.735 –> 00:12:36.315
STEPHANIE: It was a conversation.
00:12:36.315 –> 00:12:40.335
STEPHANIE: So the good thing about the company is that we could all take time at will.
00:12:40.335 –> 00:12:42.555
STEPHANIE: We had a flexible time off policy, take it if you need it.
00:12:42.555 –> 00:12:44.695
STEPHANIE: So I was already pretty good about that.
00:12:44.695 –> 00:12:53.575
STEPHANIE: But also, I noticed in something you may know, not only from yourself but working with so many folks, is that when you really enjoy something, you might overwork yourself accidentally.
00:12:53.575 –> 00:12:54.635
STEPHANIE: You’re just having so much fun.
00:12:54.635 –> 00:12:58.915
STEPHANIE: It’s less about you don’t feel like you need that time off even when you do.
00:12:58.915 –> 00:13:00.115
STEPHANIE: So I would say it was a combination.
00:13:00.115 –> 00:13:02.315
STEPHANIE: Yes, I’m going to take some actual personal time.
00:13:02.315 –> 00:13:03.835
STEPHANIE: My time was always for something else.
00:13:03.835 –> 00:13:08.875
STEPHANIE: Even if it’s for a vacation, it was to plan that vacation, go on that vacation, and come back from that vacation.
00:13:08.875 –> 00:13:10.755
STEPHANIE: So let’s take time to do nothing.
00:13:10.755 –> 00:13:13.795
STEPHANIE: It was to start a conversation of I really need to get clear.
00:13:13.795 –> 00:13:16.755
STEPHANIE: So my role was in the middle of changing at that time too.
00:13:16.755 –> 00:13:17.835
STEPHANIE: So can we sit down?
00:13:17.975 –> 00:13:21.495
STEPHANIE: Can we work through a role description and have a conversation?
00:13:21.495 –> 00:13:31.715
STEPHANIE: So I understand what needs, what I need to be doing, what I do not need to be doing, and how I can help and be impactful, so that we’re clear and I’m not questioning that.
00:13:31.715 –> 00:13:39.835
STEPHANIE: So those were two things, conversation, taking time off, and then helping get that clarity so that we could move forward and I could understand.
00:13:43.255 –> 00:13:48.795
JEREMY: Was that received well when you had to have that conversation?
00:13:48.795 –> 00:13:54.215
JEREMY: Was there a little bit of like, oh, it’s fine, just push through, or was it pretty welcomed?
00:13:55.275 –> 00:14:06.615
STEPHANIE: It was with a couple of different people, so remembering that I supported much of the C-suite, and some people had left and others were coming in, and so there was a lot of change everywhere.
00:14:06.615 –> 00:14:10.235
STEPHANIE: I would say out of two that I had the conversation with, one that was split down the middle.
00:14:10.795 –> 00:14:21.675
STEPHANIE: Whereas one, it was completely, well, there’s a difference, Jeremy, I think in supporting with your words and then supporting with your actual actions.
00:14:21.675 –> 00:14:24.375
STEPHANIE: Both were very supportive with their words.
00:14:24.415 –> 00:14:32.375
STEPHANIE: One was a bit more supportive in, I hear exactly what you’re saying, yes, let’s dig in, this is what I think, this is what you’re going to do, does that sound right?
00:14:32.515 –> 00:14:45.975
STEPHANIE: Yes, we were able to dig in, collaborate, work together, and make an action plan to do what I wanted to do, do what I needed to do, what the company needed me to do, and the other one was really just a conversation that never went anywhere beyond that.
00:14:47.055 –> 00:14:48.475
STEPHANIE: Yeah.
00:14:48.475 –> 00:14:48.995
STEPHANIE: Interesting.
00:14:48.995 –> 00:14:50.915
STEPHANIE: I’m not in the role anymore.
00:14:50.915 –> 00:14:51.115
JEREMY: Yeah.
00:14:51.115 –> 00:14:53.035
STEPHANIE: As you know, I’m running my own business now.
00:14:53.035 –> 00:14:53.295
JEREMY: Yeah.
00:14:53.695 –> 00:14:55.475
JEREMY: Let’s talk about that transition a little bit.
00:14:57.455 –> 00:15:07.975
JEREMY: So why that transition, why your own business, what specifically do you do, what’s your business’ goal and mission?
00:15:07.975 –> 00:15:08.355
STEPHANIE: Yeah.
00:15:09.575 –> 00:15:14.335
STEPHANIE: So the transition came about partially because I’m in school right now.
00:15:14.335 –> 00:15:18.895
STEPHANIE: I never had a shortage of things to do, which I think you could say the same.
00:15:19.115 –> 00:15:24.955
STEPHANIE: You’re an EA still willingly, and you also have a podcast, and you are an awesome author.
00:15:24.955 –> 00:15:30.015
STEPHANIE: So similar to that, I always need to be moving and doing.
00:15:30.015 –> 00:15:30.875
STEPHANIE: I’m going to school.
00:15:30.875 –> 00:15:32.315
STEPHANIE: I’ll be wrapping that up in August.
00:15:32.495 –> 00:15:36.135
STEPHANIE: And my role at the time was very accommodating that I worked part-time.
00:15:36.135 –> 00:15:39.355
STEPHANIE: All of this was still happening fully part-time, as I liked to say.
00:15:39.355 –> 00:15:40.875
STEPHANIE: It was part-time.
00:15:40.875 –> 00:15:44.715
STEPHANIE: It just depended on how much I was putting towards it.
00:15:44.715 –> 00:15:45.795
STEPHANIE: So that was part of it.
00:15:45.795 –> 00:15:52.355
STEPHANIE: And the growth there, again, in the startup, that was all a really great zone for me for a lot of those reasons.
00:15:52.355 –> 00:15:53.335
STEPHANIE: I could push those boundaries.
00:15:53.335 –> 00:15:54.495
STEPHANIE: I could create processes.
00:15:54.495 –> 00:15:56.115
STEPHANIE: I could really help people.
00:15:56.115 –> 00:15:57.775
STEPHANIE: So I was fulfilled in that way.
00:15:57.775 –> 00:16:01.755
STEPHANIE: But where I was lacking fulfillment is a tie to the mission myself.
00:16:02.455 –> 00:16:05.315
STEPHANIE: The mission of that company was not mine.
00:16:05.315 –> 00:16:08.335
STEPHANIE: The mission of who they were helping were like, okay, they kind of need help.
00:16:08.335 –> 00:16:13.615
STEPHANIE: But people that really need help and where I can really lean in and be impactful are people who did what I did.
00:16:13.615 –> 00:16:15.695
STEPHANIE: They’re executive assistants.
00:16:15.695 –> 00:16:24.135
STEPHANIE: I also came up, like, had a bridge there of being a virtual assistant, which is really where my business started, before I transitioned into that role.
00:16:24.135 –> 00:16:29.375
STEPHANIE: And just trying to take charge and figure out what I wanted to do and where I fit in and where I found joy.
00:16:29.375 –> 00:16:30.275
STEPHANIE: And it is in that.
00:16:30.395 –> 00:16:39.255
STEPHANIE: It’s, well, kind of what I was just telling you earlier, that was smothered in that initial administrative role, being a leader, helping other people, leading in and training others.
00:16:39.255 –> 00:16:40.355
STEPHANIE: I just started to listen.
00:16:40.355 –> 00:16:43.215
STEPHANIE: People reach out to me all the time and they’re like, what did you do?
00:16:43.215 –> 00:16:43.995
STEPHANIE: How are you doing it?
00:16:43.995 –> 00:16:44.715
STEPHANIE: How can I do it?
00:16:44.715 –> 00:16:46.975
STEPHANIE: Like, how can I become an executive assistant?
00:16:46.975 –> 00:16:50.715
STEPHANIE: They were maybe an administrative assistant with me in another role.
00:16:50.715 –> 00:16:53.235
STEPHANIE: And so they have somewhat transferable skills.
00:16:53.235 –> 00:16:57.115
STEPHANIE: It’s just not like supporting an executive yet, which is a little bit different.
00:16:57.675 –> 00:17:09.135
STEPHANIE: So being able to help people continue to do that, because the business is a mentor and a coach for executive assistants, virtual assistants, like those executive business partners and the chief of staff.
00:17:09.135 –> 00:17:22.795
STEPHANIE: That support role to help them recognize what it took me for an effort to recognize is that you have a seat at the table, your voice matters too, and you can take charge of what you do and quit just being like, yes, I’ll do what you need me to do, and start telling people what they need to do as well.
00:17:25.155 –> 00:17:25.395
JEREMY: Nice.
00:17:25.955 –> 00:17:59.115
JEREMY: You alluded to some of this, but talk a little bit about how you saw this in your career and try to develop this in your career, but also how you’re working with other assistants and executive business partners on intuition and spotting the gaps that are in your executive’s workflow or your team or your company’s environment, how did you use that intuition or develop that intuition in your role?
00:18:04.892 –> 00:18:05.812
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00:18:48.772 –> 00:18:50.512
STEPHANIE: That’s a really good question.
00:18:51.592 –> 00:18:57.312
STEPHANIE: Intuition, I wish I could put my finger on or I haven’t quite yet on a way to develop that.
00:18:57.312 –> 00:19:00.632
STEPHANIE: Some of it feels like it comes naturally and we can give it different words.
00:19:01.232 –> 00:19:10.312
STEPHANIE: Resourcefulness, the intuition, something about the administrative role and being an executive assistant, where you see things that people don’t.
00:19:10.312 –> 00:19:19.432
STEPHANIE: If we just take calendar management as a baseline example, so many people we start supporting their executives, they don’t even understand that they need space between their meetings.
00:19:19.432 –> 00:19:26.952
STEPHANIE: They’re back to back to back all day and you’re filling in the gaps because you start to think of things like if you were walking through it yourself.
00:19:26.952 –> 00:19:30.812
STEPHANIE: Event planning is another example, especially when people are starting out.
00:19:31.192 –> 00:19:33.652
STEPHANIE: It’s not hard to do this job.
00:19:33.652 –> 00:19:37.752
STEPHANIE: If you almost close your eyes and just walk through what it would be like.
00:19:37.752 –> 00:19:42.672
STEPHANIE: If you’re planning an event and you’re not even going to be there, does someone need to fly to get there?
00:19:42.672 –> 00:19:44.952
STEPHANIE: What are they going to do when they get off the plane?
00:19:44.952 –> 00:19:45.812
STEPHANIE: How long is the meeting?
00:19:45.812 –> 00:19:47.072
STEPHANIE: Where are they going to meet?
00:19:47.072 –> 00:19:55.992
STEPHANIE: You start just kind of asking yourself these questions easily and then you have a plan to put together and all these tasks that you need to do just because of that intuition of walking yourself through it.
00:19:56.152 –> 00:19:57.672
STEPHANIE: Okay, well, that’s nine to five.
00:19:57.672 –> 00:20:00.592
STEPHANIE: They might want to eat at some point in there, so that means lunch.
00:20:00.592 –> 00:20:04.372
STEPHANIE: Well, eat what I only eat once if I was there, maybe, but what about 10 other people?
00:20:04.372 –> 00:20:06.252
STEPHANIE: Maybe we have a snack.
00:20:06.252 –> 00:20:08.292
STEPHANIE: Sometimes people don’t even have to teach you that.
00:20:08.292 –> 00:20:17.352
STEPHANIE: That’s how you become really impactful, major job security in the role, I think, because the first time you do that, everyone in the room is going to be like, wow, I never want to have to play a part in this again.
00:20:17.352 –> 00:20:19.172
STEPHANIE: I just want someone to do it all for me.
00:20:19.172 –> 00:20:19.452
JEREMY: Right.
00:20:21.032 –> 00:20:22.132
JEREMY: Yeah, that’s great.
00:20:22.132 –> 00:21:07.552
JEREMY: Then when it comes to the resourcefulness, is there a specific niche, if you will, on, hey, my skill set, my experience, my resourcefulness in this area is what I’m going to highlight in my role because that’s what I’m good at versus how much of it is, and maybe you’ve walked through this with some of your clients, how much of it is your weaknesses and your development gaps, and you’re thinking, hey, you know what?
00:21:07.552 –> 00:21:08.712
JEREMY: The company needs this.
00:21:08.712 –> 00:21:16.332
JEREMY: I don’t have a lot of experience in this, but I’m going to make myself resourceful by diving into that area and growing in that area.
00:21:16.552 –> 00:21:18.112
JEREMY: Does that make sense?
00:21:18.112 –> 00:21:21.072
STEPHANIE: A thousand percent, yes.
00:21:21.072 –> 00:21:28.652
STEPHANIE: I think that’s the second superpower of the role, and I don’t say second to put these in order of what’s most important, but it’s like they couple together.
00:21:28.652 –> 00:21:51.512
STEPHANIE: Being resourceful is the other key to easily being successful and really good in this role, and then when you’re good, you feel good about it, and it’s exactly what you just, the way you described it is exactly how I would approach it and what I looked for when I was hiring executive assistants in the role is that you don’t have to know it right now, but you can find out, right?
00:21:51.512 –> 00:21:54.512
STEPHANIE: Or you can walk yourself through that with the intuition.
00:21:54.512 –> 00:21:55.212
STEPHANIE: I mean, Dr.
00:21:55.212 –> 00:21:57.472
STEPHANIE: Google can be our best friend sometimes.
00:21:57.472 –> 00:22:03.532
STEPHANIE: You can figure it out if you’re willing to, or even go in that next step and it’s not just a gap right now.
00:22:03.532 –> 00:22:04.052
STEPHANIE: So Dr.
00:22:04.052 –> 00:22:05.452
STEPHANIE: Google is not the answer.
00:22:05.452 –> 00:22:12.292
STEPHANIE: It’s that this whole company has this gap that someone else identified because that’s what they’re doing, but they don’t even use that system.
00:22:12.452 –> 00:22:18.752
STEPHANIE: And so now I’m going to become the expert in that system, and then I’ll become the go-to, and then I can help everyone move along through it.
00:22:18.752 –> 00:22:21.452
STEPHANIE: So being resourceful enough that, again, Dr.
00:22:21.452 –> 00:22:32.212
STEPHANIE: Google may walk you through some of the baseline and give you a little bit to get through, but then you can really start to nail down in a specific area type system to then become the go-to for that.
00:22:32.212 –> 00:22:36.152
STEPHANIE: But it’s not just for that system, it then expands into everything.
00:22:36.152 –> 00:22:38.992
STEPHANIE: So in my case, that was a project management tool.
00:22:38.992 –> 00:22:46.732
STEPHANIE: And I learned how to really get people collaborating in there and speaking to each other because not only was it a fully remote company, but it was a new and a startup and growing.
00:22:46.732 –> 00:22:48.292
STEPHANIE: So guess what everyone did?
00:22:48.292 –> 00:22:51.912
STEPHANIE: They worked in their little pockets, their little silos all the time.
00:22:51.912 –> 00:22:55.372
STEPHANIE: So we had to figure out how to get people talking across those lines.
00:22:55.372 –> 00:22:56.832
STEPHANIE: And that looked like a lot of different things.
00:22:56.832 –> 00:22:58.772
STEPHANIE: And I ended up taking the lead on that.
00:22:58.772 –> 00:23:00.792
STEPHANIE: And project management was one of the ways to do that.
00:23:00.792 –> 00:23:04.312
STEPHANIE: Just a software where you could see what was happening all the time.
00:23:04.312 –> 00:23:06.732
STEPHANIE: So I took it upon myself then to learn everything about it.
00:23:06.732 –> 00:23:12.472
STEPHANIE: And then people were coming to me, questions big and small about that system, but also breaking down the barriers.
00:23:12.472 –> 00:23:17.652
STEPHANIE: So it was like a twofold there, just for trying to lean in and help in one area.
00:23:17.652 –> 00:23:20.912
JEREMY: What was the software that you guys used?
00:23:20.912 –> 00:23:23.392
JEREMY: Just curious for the project management.
00:23:23.392 –> 00:23:24.412
STEPHANIE: Asana.
00:23:24.412 –> 00:23:25.012
JEREMY: Okay.
00:23:25.252 –> 00:23:30.692
JEREMY: Any quick Asana tips for those listening that have to learn Asana themselves?
00:23:30.692 –> 00:23:31.472
STEPHANIE: Yes.
00:23:31.472 –> 00:23:34.012
STEPHANIE: They’re the easiest things to, I’m telling you.
00:23:34.012 –> 00:23:35.032
STEPHANIE: Make a task template.
00:23:35.032 –> 00:23:41.832
STEPHANIE: If you do something more than three times, that’s a task template, make it a task template, and then you’re not re-creating the will every time.
00:23:41.872 –> 00:23:55.112
STEPHANIE: Use the workload feature if you have a team, because the people that are nearing burnout, the people that are working and feeling like they’re never making impact or working too hard, you can help them when you assign them a new task by saying, also, see, you have these three other things.
00:23:55.112 –> 00:23:57.892
STEPHANIE: This is actually top priority for me.
00:23:57.892 –> 00:24:01.812
STEPHANIE: Why don’t we bump those three, and then you’ll teach them to start doing that themselves.
00:24:01.812 –> 00:24:06.412
STEPHANIE: Look at the workload feature and create a task template and project templates too.
00:24:06.412 –> 00:24:07.612
STEPHANIE: Make the system work for you.
00:24:08.412 –> 00:24:12.852
STEPHANIE: The last one, I won’t talk forever about this, but I could, is…
00:24:14.072 –> 00:24:16.092
STEPHANIE: I just lost my train of thought.
00:24:17.912 –> 00:24:20.192
STEPHANIE: Yeah, all the Asana things.
00:24:21.232 –> 00:24:22.392
STEPHANIE: Oh, rules.
00:24:22.412 –> 00:24:23.132
STEPHANIE: Use the rules.
00:24:23.132 –> 00:24:24.752
STEPHANIE: They are so easy to set up.
00:24:24.752 –> 00:24:27.712
STEPHANIE: So as simple as, you know, and they’re just automations.
00:24:27.712 –> 00:24:28.652
STEPHANIE: That’s all the rules are.
00:24:28.652 –> 00:24:30.772
STEPHANIE: So, you know, I love an automation.
00:24:30.772 –> 00:24:36.652
STEPHANIE: If a system will do something for me because I told it to one time, and it will do it a thousand, sign me up any day.
00:24:36.832 –> 00:24:38.032
STEPHANIE: And that’s essentially it.
00:24:38.032 –> 00:24:39.852
STEPHANIE: And I’m talking simple task lists.
00:24:39.852 –> 00:24:46.772
STEPHANIE: You might have like upcoming to do and then done, and you set a little rule that every time you click that green check mark, it just moves out of the way.
00:24:46.772 –> 00:24:48.972
STEPHANIE: So it’s out of sight, out of mind, you’re done with it.
00:24:48.972 –> 00:24:52.512
STEPHANIE: You set that rule one time and your project runs like that every single time.
00:24:52.512 –> 00:24:56.352
STEPHANIE: So any sort of automations, which a task template will be one as well.
00:24:56.352 –> 00:25:02.792
STEPHANIE: And you can set task templates to be a part of your automations, but the rules, excuse me, not automations in Asana.
00:25:02.792 –> 00:25:03.272
STEPHANIE: Obsessed.
00:25:04.592 –> 00:25:04.992
JEREMY: Love it.
00:25:04.992 –> 00:25:05.372
JEREMY: Love it.
00:25:05.372 –> 00:25:13.752
JEREMY: Good tips, good bonus tips there for those in the Asana world or those about to be in the Asana world.
00:25:13.752 –> 00:25:15.652
JEREMY: Hopefully that’s helpful.
00:25:15.652 –> 00:25:17.752
JEREMY: Thanks for sharing those, Stephanie.
00:25:19.272 –> 00:25:19.572
JEREMY: Okay.
00:25:19.572 –> 00:25:22.132
JEREMY: So this podcast is called The leader Assistant.
00:25:25.212 –> 00:25:36.332
JEREMY: And several people or probably dozens of people at this point have miscalled it or miscalled my book, which is also called The leader Assistant.
00:25:37.472 –> 00:25:40.392
JEREMY: They’ll say The leader’s Assistant.
00:25:40.392 –> 00:25:43.352
JEREMY: And I’m like, okay, there’s a reason it’s not The leader’s Assistant.
00:25:43.352 –> 00:25:49.952
JEREMY: It’s The leader Assistant because as assistants, I believe we are leaders even if leader is not in our title.
00:25:49.952 –> 00:25:55.832
JEREMY: And so talk a little bit about that and how you’ve tried to implement that in your career.
00:25:58.512 –> 00:26:06.052
JEREMY: What’s the difference between having leader in your title and being a leader in practice?
00:26:07.332 –> 00:26:08.872
STEPHANIE: I love this question.
00:26:08.872 –> 00:26:19.992
STEPHANIE: I partially love it too because I was learning this in practice, learning this as I navigated my new role in transitioning, but also studied it recently, like theories of leadership.
00:26:19.992 –> 00:26:22.572
STEPHANIE: And the first thing that you learn is that anyone can be a leader.
00:26:23.052 –> 00:26:26.352
STEPHANIE: It doesn’t matter if it’s in your title or not.
00:26:26.352 –> 00:26:33.672
STEPHANIE: And one of the best examples given, and I’ll just keep this as a very broad stroke because I’ll get names or places wrong, but it was a real story.
00:26:33.672 –> 00:26:39.312
STEPHANIE: A plane went down with a sports team in the mountains, maybe in South America somewhere.
00:26:39.312 –> 00:26:44.352
STEPHANIE: And then it walks you through how it didn’t matter who was the captain on that team, who was the pilot or anything.
00:26:44.352 –> 00:26:47.492
STEPHANIE: When everyone hit survival mode, it mattered who could remain calm.
00:26:47.492 –> 00:26:55.092
STEPHANIE: It mattered who could make a plan of how they were going to eat, how they were going to start a fire, who was going to take a walk for that day and try to get help.
00:26:55.092 –> 00:27:02.352
STEPHANIE: And it just reminds you that in an organizational hierarchy, it doesn’t matter what your title is.
00:27:02.352 –> 00:27:04.572
STEPHANIE: There’s leaders and there’s followers.
00:27:04.572 –> 00:27:07.992
STEPHANIE: Followers isn’t always the fun way to say it because it just sounds like you follow blindly.
00:27:07.992 –> 00:27:09.252
STEPHANIE: That’s not what that means.
00:27:09.252 –> 00:27:12.572
STEPHANIE: It just means that if you have something to say and people listen, you’re a leader.
00:27:12.572 –> 00:27:18.632
STEPHANIE: If you can get folks to do something based on what you say and how you set that example, then you’re also a leader.
00:27:18.632 –> 00:27:23.652
STEPHANIE: So we’ll think the leader Assistant hits the nail on the head.
00:27:23.652 –> 00:27:33.692
STEPHANIE: Now, when you’re dealing with people that have leader in their name or are clearly a leader because they’re an executive or manager of the company, it can be a little bit more complicated than I just made it sound.
00:27:33.692 –> 00:27:36.312
STEPHANIE: But you become a leader because you show up as one.
00:27:36.312 –> 00:27:37.512
STEPHANIE: Your seat is at the table.
00:27:37.512 –> 00:27:38.872
STEPHANIE: It’s not behind the table.
00:27:38.872 –> 00:27:40.472
STEPHANIE: You have a place in the conversation.
00:27:41.192 –> 00:27:47.672
STEPHANIE: You connect pieces of the puzzle that your executive does not connect because they’re not working in the inner workings like you are.
00:27:47.672 –> 00:27:50.332
STEPHANIE: They’re working in a different kind of way almost sometimes.
00:27:50.332 –> 00:27:56.552
STEPHANIE: And so just remembering that you’re a leader in your own right because of that is extremely important.
00:27:57.652 –> 00:27:58.592
JEREMY: Well said, Stephanie.
00:27:58.592 –> 00:28:00.312
JEREMY: I could not have put it better myself.
00:28:00.312 –> 00:28:03.792
JEREMY: Thanks for thanks for humoring me there as well.
00:28:04.092 –> 00:28:05.852
JEREMY: And I really appreciate you being on the show.
00:28:06.152 –> 00:28:19.212
JEREMY: Is there any final words or inspirational phrases or billboard copy that you would like to share with assistants of the world who are listening right now?
00:28:19.212 –> 00:28:20.172
STEPHANIE: Yes.
00:28:20.172 –> 00:28:20.732
STEPHANIE: Yes.
00:28:20.732 –> 00:28:23.892
STEPHANIE: I heard you asked this before on some of your podcasts, specifically the billboard.
00:28:23.892 –> 00:28:32.172
STEPHANIE: If I could buy a billboard and put it on there and it was just for executive assistance, it would say, you belong at the table.
00:28:32.172 –> 00:28:38.752
STEPHANIE: Which I think I’ve said that in some way, shape, or form a couple of times on this conversation already.
00:28:38.752 –> 00:28:40.332
STEPHANIE: But you belong at the table.
00:28:40.552 –> 00:28:55.352
STEPHANIE: I’ve sat at tables where unintentionally, the assistants were in a row behind, and that’s just unintentionally, but it’s setting the precedence that the people at the table have a say in the other’s thought, and that’s just not a collaborative way to work with anyone that you work with.
00:28:55.352 –> 00:28:57.572
STEPHANIE: Quite simply, you belong at the table.
00:28:57.572 –> 00:29:02.112
STEPHANIE: If you remember that, you’ll speak up, you’ll ask questions, you’ll give insight, and it will be valued.
00:29:04.352 –> 00:29:04.652
JEREMY: Perfect.
00:29:04.652 –> 00:29:05.112
JEREMY: Well said.
00:29:05.112 –> 00:29:09.272
JEREMY: We got to get that billboard ordered right now.
00:29:09.272 –> 00:29:11.632
JEREMY: Maybe put it on the way to the beach in Florida.
00:29:11.632 –> 00:29:13.032
STEPHANIE: Yeah, perfect.
00:29:13.032 –> 00:29:16.032
STEPHANIE: You belong at the table, they might scratch that out and put beach, but we’ll count it.
00:29:16.032 –> 00:29:18.472
JEREMY: Yeah, you belong at the beach.
00:29:18.472 –> 00:29:19.312
JEREMY: That’s also true.
00:29:19.312 –> 00:29:20.932
STEPHANIE: Yes, both.
00:29:20.932 –> 00:29:21.272
JEREMY: Awesome.
00:29:21.272 –> 00:29:27.692
JEREMY: Well, I’m going to put your links and stuff on the show notes at leaderassistant.com/295.
00:29:29.792 –> 00:29:33.972
JEREMY: I assume you’re all right with people reaching out to you on LinkedIn and et cetera.
00:29:33.972 –> 00:29:34.812
STEPHANIE: Yes, absolutely.
00:29:34.812 –> 00:29:35.652
STEPHANIE: Please.
00:29:35.652 –> 00:29:36.892
JEREMY: Awesome.
00:29:36.892 –> 00:29:38.332
JEREMY: Yeah, that’s leaderassistant.com/295.
00:29:40.912 –> 00:29:50.192
JEREMY: Check out all the show notes there and all the links to connect with Stephanie and reach out and find out more about her business and yeah, just network.
00:29:50.192 –> 00:30:00.872
JEREMY: So thanks again, Stephanie, for being on the podcast and I appreciate you and your passion for helping assistance and best of luck to you and your business.
00:30:00.872 –> 00:30:01.672
STEPHANIE: Thank you, Jeremy.
00:30:01.672 –> 00:30:06.792
STEPHANIE: Thank you for the opportunity to chat and continuing to be a voice for other assistants.
00:30:06.792 –> 00:30:07.832
STEPHANIE: It’s really impactful work.
00:30:18.768 –> 00:30:21.428
<v SPEAKER_3>Please review on Apple Podcasts.
00:30:27.867 –> 00:30:29.567
STEPHANIE: goburrows.com.
