Diana Brandl is a longtime C-Suite assistant, and host of the Executive Office Insights podcast.
In this spotlight episode, Diana speaks with the executive support team in Microsoft Germany’s CEO office.
Go behind the scenes of Microsoft Germany’s CEO Office with two inspiring women: Andrea Bross (Executive Assistant) and Svetlana Barsova (Chief of Staff). In this candid conversation, they share what it really takes to support a top executive, manage complex schedules, and keep leadership moving at full speed.
Discover:
✅ The difference between an Executive Assistant and a Chief of Staff
✅ How to manage the CEO Office of Microsoft Germany
✅ Career insights and skills for assistants and chiefs of staff
✅ Tools and strategies that keep leadership effective
✅ Why collaboration and trust are the key to success
This episode is packed with career tips, leadership insights, and behind-the-scenes stories from the fast-paced world of Microsoft. Perfect for aspiring Executive Assistants, future Chiefs of Staff, or anyone curious about leadership support at the highest level.
ABOUT SVETLANA
Svetlana Barsova has been with Microsoft for over 14 years, spending most of that time working at Microsoft in Russia. Since 2023, she has served as Chief of Staff to Agnes Heftberger, CVP & CEO of Microsoft Germany & Austria. Svetlana enjoys engaging with other CEO Offices from our customers and is passionate about sharing how we shape our own CEO Office, foster open and transparent communication, and integrate Copilot into our daily work.
ABOUT ANDREA
Andrea Bross has been with Microsoft Germany for over 6 years and, since July 2024, has been the Executive Assistant to Agnes Heftberger, CVP & CEO of Microsoft Germany & Austria. She supports executive assistants in customer and partner organizations on their journey toward a modern and digital workplace. For the past year and a half, Copilot has become an indispensable part of Andrea’s daily work—she’s happy to demonstrate in customer workshops when and where it can be used in the assistant role. Beyond that, she’s deeply passionate about Diversity & Inclusion topics; she led the Families at Microsoft group for over 3 years and remains an active board member of the group.
ABOUT EXECUTIVE OFFICE INSIGHTS with DIANA BRANDL
Executive Office Insights is a podcast for executive support professionals hosted by Diana Brandl – an accomplished trainer, consultant, coach, and former C-suite senior executive assistant with nearly two decades of experience at renowned international companies, this podcast dives deep into the evolving world of executive excellence.
Diana explores the critical themes shaping the modern workplace, including leadership dynamics, digital transformation, AI, and the future of work. Featuring insightful conversations with a diverse range of German and English-speaking experts, each episode equips listeners with actionable insights and strategies to thrive in the ever-changing executive office landscape.
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EPISODE TRANSCRIPT

